Alex N.
Business Transformation Program Manager
Experience
Jan 2024 - Present
1 year 11 monthsBusiness Transformation Program Manager
Jan 2019 - Dec 2025
7 yearsHybrid
Hybrid Project & Product Manager
Private Client | Software Mind
- Built product strategy and roadmaps for corporate web platforms, boosting alignment and delivery velocity.
- Delivered AEM launches, redesigns, and SEO initiatives that increased traffic 80%, achieved 100% SEO compliance, and maintained zero downtime.
- Strengthened operational reliability through DNS/SSL oversight and analytics-driven optimization.
- Improved team throughput via refined Agile processes, backlog discipline, and cross-functional coordination.
- Identified vendor and in-house efficiencies, contributing to cost savings and faster execution.
Jan 2018 - Dec 2019
2 yearsProject Manager
Zero Variance
- Delivered multiple sales and financial-services campaigns on time and within scope, improving client satisfaction.
- Led training for 20+ associates, raising team readiness and performance.
- Managed operational setup for a new office expansion, enabling increased service capacity.
Summary
Project and Product Manager with experience leading end-to-end delivery across AI, mobile, and web development. Skilled in roadmap planning, cross-functional coordination, and guiding product and engineering teams to execute with clarity and efficiency. Strong in feature discovery, requirements definition, and customer issue resolution, ensuring solutions that align with business goals and deliver measurable impact.
Languages
English
NativeSpanish
NativeEducation
Oct 2023 - Jun 2024
INESDI Business TechSchool
Master's in Artificial Intelligence for Business Transformation · Madrid, Spain
Oct 2014 - Jun 2018
USAP
Bachelor of Business Management · San Pedro Sula, Honduras
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