Founder & CEO

As a member of the global Digital & Technology leadership team, I was accountable for leading the Digital & Technology organisation in Asia Pacific. This consisted of +300 headcount, supporting +23,500 employees across 14 countries and 80+ offices in the region.

• Accountable for Software Engineering & Product Management, Infrastructure & Operations, Cyber Defence & Assurance and Architecture for Asia Pacific.
• Annual budget of +47M USD.
• Headhunted by CBRE.
• Lead the Digital Transformation in Asia Pacific.
• Pivoted the focus from Infrastructure & Operations to Digital Enablement of the business.
• Budget moved from being 75% Infrastructure & Operations focused in 2016, to 58% business enablement & innovation focused in 2018.
• Reviewed and restructured the Digital & Technology organisation to enable effective delivery and integration into the business.
• Restructured Infrastructure & Operations to improve the quality of service, consistency of user experience and operating efficiency across the region.
• Grew our in-house software engineering capabilities and talent.
• Established regional Centres of Excellence for software engineering and infrastructure.
• Implemented Agile development and optimised a number of processes in the product management lifecyle to improve quality, speed and user experience. This included automation, DevOps and dedicated Agile Coaches in the CoE.
• Built a dedicated engineering centre in Gurgaon, architecturally designed to meet the specific needs of Agile engineering practices.
• Strengthened Cyber Defence and established a program to achieve ISO27001 certification.
• Established a technology COO function to provide governance, financial & procurement transparency.
• The COO function enabled reinvestment into the department whilst minimising top line budget growth.
• Established a Digital Ecosystem & Scan function to enable early discovery of new and emerging technologies which could either be a partnering opportunity, disruptive threat or acquisition target.
• Digital ecosystem included universities, government departments, venture capital firms & tech start-ups.
• Established a Digital Sales function, to promote digital business solutions & drive digital only revenues.
• Lead the development of new, innovative digital only products and business lines.
• Speaker and panellist at several conferences. Topics included AI, PropTech, innovation & leadership.
• Published several articles in industry and national publications.

• Delivered and wrote the IT due diligence and financial modelling for the right-sizing of the office and the restack of 1,500 trading & non-trading desks in Hong Kong.
• Developed the IT strategy, commercials, implementation plan and socialisation papers for the program.

• Accountable for the portfolio of CRES IT Projects across 16 countries, including office fit-outs, relocations, space optimizations, Location Strategies, M&A, Operational Excellence and Due Diligence.
• Total project budget across the portfolio of +€35 million euro.
• Developed the business case & justification for a dedicated CRES IT project management function.
• Developed and implemented new operating and governance models.
• New operating and governance model increased budget assurance, enabling IT RTB teams to focus on RTB operations, increased project transparency, reduced IT out-turn costs by 17% and released capital back to the business through a more rigorous budgeting process and project governance.
• A number of the policies & processes developed in APAC were implemented globally.
• Provided ongoing support and mentoring to the newly established team.
• Provided hands-on, end-to-end project management for projects within the portfolio.

• Wrote a white paper on Active-Active Data Centres for a Monetary Authority of Singapore (MAS) conference attended by international regulators.
• The white paper was favourably received by the regulatory audience and commended by the MAS.

As Executive Director, UK (October 2006 – March 2007):

• Created the business plan to support the continued growth of the UK operations.
• Created the sales and marketing strategy with performance metrics.
• Performed the due diligence and created the business plan for the start of operations in APAC.

As Executive Director, Asia (October 2006 – February 2016):

• Expatriated to Singapore to establish the Asia operations of ITPM, an IT & Project Management consultancy.
• Opened offices in Singapore (regional headquarters), Hong Kong and India.
• Accountable for creating & executing the APAC business strategy and operating model.
• Defined and implemented process, policies, tools and metrics for ITPM.
• From zero presence in Asia grew the consultancy team, with the associated management and support.
• Negotiated contracts with multiple vendors, strategic partners and clients including Cisco, Barclays, BT, Verizon, Deutsche Bank, JP Morgan Chase, SGX, Bank of Singapore and RBS.
• Developed the group business strategy.

• Pro-active attainment of major outsource infrastructure projects within financial institutions.

• Global conferencing service provider targeting major accounts including JPMC, Citi, DrKW and DB.