Leading onshore (4) and offshore teams (7), guiding the QA process, test planning and analysis. My aim is bridging the technical and business aspects of SDLC for all parties.
Engaging with Chat GPT and Open AI products for software QA.
Prototyping AI enhanced QA solutions (BPMN) and test coverage estimation (Approximately 65% improvement in efficiency over 3 months of LM assisted training).
Utilizing opensource AI tools for user stories generation, automated regression testing, test case, process optimization and test data creation.
Testing integration, compatibility, regression, functional, system integration and UAT testing for multidevice platform with ongoing product releases. Operating both functional and non-functional testing of multiplatform solutions (requirements documents and design - (BPMN)).
Platforms including web applications, mobile and desktop apps using a selection of tools including JIRA, Appium, Postman, Kubernetes, TeamCity, CI/CD (TeamCity/GitLab), SAP CRM, JavaScript, 3UTools, Android Studio, Java. Stack included OSX, IOS, Android, Windows and Linux.
Automated user interface using Selenium Web (Python, JSON), Ranorex and Project Test.
Working with and providing guidance and control for offshore teams, reporting, defining KPIs, process review and definition. Confirmation of adherence to principles of the SAFe and Agile frameworks.
Investigation and development of a waterfall-based QA solutions framework. testing end to end functions of vehicle production. SAP integration with CRM to MM & SD (Production Ordering and Materials Solution) and some FI/CO (OM Payments).
Implemented HP ALM for test ownership, defect tracking, and business requirements documents, coverage, reports etc.
MES, HMI, HiL, SAP CRM, BiW, digital controls verification.
Combined functional and technical testing through the business workflow (Visio, Lucid).
Optimized reporting, reducing spurious and duplicated defect creation by 25%.
IVR PCI Call Recording, Telephony, HP ALM, specifications, requirements generation, test execution, defect reporting, and triage management reporting.
Test case creation from requirements, test strategy and approach.
Testing UAT with business and friendly user groups. Contact center etc.
Geneva Billing System, Test Laboratory, IVR, VM (Doker/Kubernetes), PCI, Call Recording, Telephony, HP ALM, Docker, JIRA, Loki, Smart Meter testing (Java & Python), IVR/Bot testing, Payments, Billing/CRM testing, System testing.
SAP PI, ERP, Billing, CRM provisioning, banking interfaces, debt escalation, and stakeholder management. (Security Cleared)
SIT testing payments system upgrade, SAP CRM, SAP FI/CO, infrastructure and functional testing, and regulatory compliance verification.
Focused on testing E2E messaging systems, international corporate payments, and regulatory adherence on supply chain services at the DHL Global Data Centre.
Created test approaches, strategies, and executed test cases for online gaming services.
Integration testing for Siebel 8.1 CRM, Web Methods, and other subsystems.
Managed QA process and resources for legacy system replacement project.
Managed testing for large-scale import mediation and supply of EPG data.
Operated the UAT phase of the Customer First Transformation Project.
Developed and executed test plans for the My3 customer account management system.
Managed testing for government body projects, including data workflows and batch processes. (Security Cleared)
Build and test the extension of the London Congestion Charging System, HiL, DOORS
Assisted in testing customer journey business processes and external API testing.
Functional and technical testing for Java web applications and Oracle databases.
C4One (Custom CRM Package, Geneva 4.2, 5.1, 5.2 Unix (Tru 64), AMD HLR, Provisioning, Oracle, SQL, Unix Script Automation, Provisioning, Event Mediation, Data origination
SALCUS, Kenan Arbor, Number Porting, Event simulation (CDR production etc), Provisioning, Event Mediation, Reflection X, CDR Production, EAI Tibco, SQL, SQA Robot, Rational SQA Test
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