Data Lover, Digital Mover & Shaker

Projects:

Large retail group - Management Consultant & Stream Lead - Cologne
Consulting, process, project & product management for the introduction & implementation of a large strategic program in the field of advanced analytics, assortment & space management

• Setup, test and rollout of a new space planning, automation & optimization product based on the existing cluster-based merchandising approach
• Definition and setup of new processes and all necessary transformation and change management measures for the new store-specific merchandising approach to be set up
• Close collaboration with Advanced Analytics and IT (internal + external). Clarification, planning and realization of the necessary SW implementations, automations, extensions and the completely new interfaces to be set up to support the new business approach
• MVP approach and piloting in several phases with gradual rollout of the new approach (from the initial pilot with 80 stores, via a representative region with 500 stores to national level with 4000 stores)

Large retail company - Agile Coach & Change Agent - Cologne
Agile coach, OKR master and facilitator for the introduction of the OKR approach in the context of a large, strategic digitization program for retail stores. Coaching of the core team with all responsible topic managers and team leads. Introduction to the OKR topic, setup of the OKR cycle and establishment of the OKR approach in the teams and on a cross-team level.

Delivery & Logistics Company - Management Consultant - United Kingdom
Consulting and coaching in the restructuring of the data analytics department. Contents were: analysis of current challenges, definition of overarching goals, development of a proposal for a new team structure, definition of required competencies/skills & responsibilities, the approach regarding communication and change management

Insurance Company - Management Consultant - Munich
Analysis, consulting and support for the optimization of a largescale business and IT transformation. My focus was on strategically important programs and modernization projects in the area of “Managed Services Operations” and processes:

• Review of project plans and deliverables. Analysis of programs & projects (e.g. cloud approach, process standardization, system integration, roadmaps)
• Identification of technical, functional and personnel risks & challenges. Development of content-related measures and alternative solutions.
• Proposal of (quality) improvements for the program & modernization efforts as well as development of substantive measures and solution alternatives
• Sparring partner and professional, technical, structural and organizational consulting for professional and technical project and program management

• Led Business Solutions and Business Intelligence departments
• Successfully set up IT portfolio/program management including project controlling
• As Chief Product Owner, managed all projects with a budget of 15 million €
• Modernized and migrated BI platform to the latest MS Cloud BI technologies
• Built a new Advanced Analytics team to support data-driven decisions
• Worked closely with directors and founders

• Responsible for product, project, process, and requirements management
• Conducted internal and external consultancy in CRM (inter-/national)
• Acted as a liaison between business and IT using agile methods
• Chief Product Owner for a scalable international multi-partner loyalty product
• Managed PAYBACK Germany's roadmap and project portfolio
• Developed a standardized feature and change management process

• Expanded arvato's value chain with internal and external marketing and IT services in CRM
• Developed a new product for interactive cross-channel customer communication
• Acquired and implemented loyalty programs
• Built the Multi-Partner Loyalty Program DeutschlandCard
• Conducted CRM and marketing consulting projects for major clients

• Used a user-centric design approach to restructure a website for a German discount broker
• Gathered and modeled functional requirements using UML
• Conducted market analysis for internet banking and brokerage