Andreas Bruchwitz
Senior Product Owner Salesforce
Erfahrungen
Okt. 2022 - Bis heute
2 Jahren 9 Monaten Berlin, Deutschland
Senior Product Owner Salesforce
Docplanner
- Ownership of the global Salesforce Sales Cloud roll-out (5 countries) and Service Cloud setup
- Carry the product ownership, drive enhancements, consolidate, evaluate and prioritise product requirements, rene and prioritise user stories
- Develop and manage the Sales Cloud product vision and roadmap
- Managing a team of 5 Salesforce Admins/Developers
Jan. 2020 - Sept. 2022
1 Jahr 9 Monaten Berlin, Deutschland
Senior Technology Consultant
BearingPoint
- Insurance project: SME, further development of SF Service Cloud (ows, process builder, person accounts, assignment rules), requirements engineering, close collaboration with PO & IT
- Logistics project: Testmanager/Requirements Engineer, managing a team of 5 SF developers, backlog renement, user story creation, UAC, quality assurance, release management
Sept. 2019 - Dez. 2020
1 Jahr 4 Monaten Berlin, Deutschland
Salesforce Specialist
Accenture
- Healthcare project: Implementation SF Healthcloud incl. Field Service Lightning with Lightning Scheduler/Dispatcher Console (process builder, record types, person accounts, ETM)
- Consumer Goods project: Setting up a Demo of Consumer Goods Cloud, preparing presentation material to showcase
- SME for an internal Sales Cloud project: Setup of MVP Sales Cloud instance for demo purposes using SCRUM methodology
- Supporting new joiners with study material, providing guidance on Admin & Sales Cloud Consultant certication
Sept. 2018 - März 2019
7 Monaten Melbourne, Australien
Business Analyst
MIS Implants
- Continuously evaluating overall workow, equipment, processes to ensure resources are optimized for maximum efciency
- Lead in testing & rollout of new Dental Laboratory Software Evident in order to optimize lab processes & increase productivity
- Lead in testing & rollout of new CRM "Zoho" to centralize Sales processes & increase Sales
- Identify future training needs & create a curriculum to facilitate that training
- Create process documentation/workows, knowledge articles & selfservice guidance for business processes & software
Sept. 2017 - März 2018
7 Monaten Sydney, Australien
Data & Analytics Manager
MacroVue
- Salesforce Administrator: responsible for Lightning Setup from scratch managing 5 licences incl. administration of users, proles, permission sets, dashboards, reports, elds, record types, sales processes, workows, validation rules & page layouts
- Analyzing Customer investment behavior using SQL & Excel, Website behavior using Google Analytics & Heap
- Increasing CTR through sign-up process/landing page optimization
Apr. 2016 - Apr. 2017
1 Jahr 1 Monate Berlin, Deutschland
Product Analyst
SuitePad GmbH
- Salesforce Administrator managing 30 licences incl. administration of users, proles, permission sets, dashboards, reports, elds, record types, sales processes, workows, validation rules & page layouts
- Analyze customer behavior, sales & clicks using Tableau Software
- Perform Competitor analysis (SWOT) to identify areas to improve business
- Proactively performing Salesforce/MS Excel trainings with 10+ employees
Zusammenfassung
I am a Business graduate with 6 years multinational working experience & a proven track record of implementing more efcient Sales Operations & Reporting processes. Specialised in Sales Cloud & Service Cloud, data analysis & visualisation; report building & dashboard creation; fast learner & multi-tasker.
Sprachen
Deutsch
Muttersprache
Englisch
Muttersprache
Thailändisch
Verhandlungssicher
Ausbildung
Okt. 2022 - Bis heute
BSP Business School Berlin
M.A. Business Administration · Business Administration · Berlin, Deutschland
Apr. 2015 - Juni 2015
National University
MBA Business Administration & Management · Business Administration & Management · San Diego, Vereinigte Staaten
Okt. 2009 - März 2014
Free University of Berlin
B.Sc. Economics · Economics · Berlin, Deutschland
Zertifikate & Bescheinigungen
Certified Salesforce Professional
PSM I
PSPO I
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