Yordan T.

Partner

Volos, Greece

Experience

Feb 2024 - Present
1 year 10 months

Partner

Service Bay Ltd

  • Led management consultancy for digital transformations, programme management and ERP implementations.
  • Advised on digital transformation and provided programme management services for D365FO implementation.
  • Strengthened deploy phase of D365FO implementation in Sonepar Österreich GmbH (electronics retailer) in partnership with HSO International.
Sep 2018 - Jan 2024
5 years 5 months
London, United Kingdom

Head of MS Dynamics Centre of Excellence (CoE) – Global

TMF Group

  • Suggested and established a global in-house services delivery unit with structures in Bulgaria, India, Netherlands, Hungary and Brazil.
  • Managed all in-house implementation projects (AX2012, D365FO) in 40+ geographies as programme and project manager.
  • Hired, trained and managed an international MS Dynamics (DAX) team of functional consultants, solution architects, PMs, support team and developers.
  • Established ISV partnerships for localizations across rollout geographies.
Feb 2015 - Aug 2018
3 years 7 months
London, United Kingdom

IT Technology Partner / IT Director MS Dynamics (DAX) – Global

TMF Group

  • Established the DAX unit and led the rollout programme across EMEA.
  • Launched the DAX implementation, achieving rollout in 28 geographies within 2.5 years.
  • Built the core MS Dynamics unit team in Bulgaria and India, integrating with IT and business structures.
Jan 2011 - Dec 2014
4 years
London, United Kingdom

Senior Partner

The ABS Consulting Ltd.

  • Won and executed management consulting and interim management projects for international clients targeting foreign business services market entry.
Jan 2009 - Dec 2011
3 years
Bulgaria

GM, Head of Expansion/IT for Bulgaria

Mercator d.d., Ltd

  • Led expansion in Bulgaria including localization of retail business systems and processes with overall budget responsibility and ~250 staff.
  • Set up and localized IT operations, hiring and managing run and change teams, and established sophisticated IT landscape and retail systems.
  • Delivered c.20% savings (€15m) on expansion budget by creating a cost-effective model leveraging Six Sigma and centralized IT operations.
Jan 2007 - Dec 2009
3 years
Moscow, Russian Federation

Director, Strategic Development Business Services and BPO

I-Teco Ltd

  • Grew IT outsourcing and BPO services in Russia and Ukraine, devising the strategy and launching a commercial outsourced data centre as a base for BPO services.
  • Created an ERP implementation division focused on C1, MS Dynamics and SAP.
  • Led a cross-functional, multicultural IT team of ~150 with full P&L responsibility and board-level interaction.
Jan 2006 - Dec 2007
2 years

Independent Consultant

Independent Consultant to EU

  • Produced functional specifications and business process maps for a €2M centralized Intrastat system for the Bulgarian Ministry of Finance.
  • Developed high-level IT architecture, drafted tender documents and evaluated vendor proposals for a modern court service system for the Bulgarian Ministry of Justice.
Jan 2004 - Dec 2005
2 years
Bulgaria

GM for Bulgaria

Siemens Business Services GmbH & Co.

  • Transformed the subsidiary into a full-service local company organized around solutions for business (SAP ERP, .NET), product-related services (data centres) and operational-related services (outsourcing).
  • Established the business as the leading local SAP ERP provider through organic growth and acquisition of Applied International Informatics Ltd.
  • Increased sales pipeline by 50% and new contracts by 25% by restructuring sales and business development, entering key industry sectors including government.
Jan 1998 - Dec 2004
7 years

Regional Director IT – Greece, Ukraine, Bulgaria; IT Expansion Director – Russia, Ukraine, China; Director ICT and Business

METRO Group

  • Led IT applications and infrastructure localization for expansion into Ukraine, Russia and China with overall opex budget of €90m.
  • Designed a centralized IT operations model and established outsourcing structures in Bulgaria, Greece, Ukraine and Russia, recruiting and developing local staff.
  • Delivered €110m strategic expansion projects in Russia and Ukraine, achieving localized business systems and first openings within 13 months and 16% average budget savings.
  • Negotiated profitable SLAs and achieved customer satisfaction level of 95.5%.
  • Advised on operations and retail systems models for Asia Pacific and helped establish a technological hub in Shanghai for BPO services.
Jan 1997 - Dec 1998
2 years

Head, Division Analysis and Cash Flow Management

Bulgarian National Bank

Jan 1992 - Dec 1997
6 years

Chief Expert, IT / Head of IT

The Economic Bank / Tokuda Bank

Summary

Throughout my 25+ years career as IT/ Business Executive, Management Consultant and global ERP Programme/Project lead, I have enjoyed providing leadership and giving strategic inputs to global companies for their digital transformation/IT landscape optimization. I have 15+ years’ experience leading large scale MS D365 FO / SAP ERP rollout programmes and projects in 40+ geographies. I specialise in Business Services, Technology & IT, Retail, Finance, Banking, Production and BPO sectors.

As companies enter new markets or restructure, they face a range of interconnected challenges. Some have the specific know-how but lack knowledge to localize and harmonize their business processes, solutions and IT landscapes. Others face global transformations and need to set their IT structures or Digi-transformation strategy. There are as many opportunities as challenges, and I am familiar with all of them.

I loved my years of experience in senior management across Central/Southeast Europe and Asia pacific, where I have developed a unique blend of business acuity, advanced tech knowledge and insider understanding of customer businesses in different industries.

As a Strategy consultant, I have advised Boards on global corporate IT and BP optimization, often being asked to managed large scale IT/ERP structures and multimillion transformation Programmes.

Contact me if you face such challenges and need a motivated professional with years of unique experience and local market awareness, who knows how to get you through them.

Languages

Bulgarian
Native
English
Advanced
Russian
Advanced
German
Intermediate

Education

University of Economics - Varna

BA · International Economic Relations · Varna, Bulgaria

Technical University of Varna

MS · Computer Science · Varna, Bulgaria

Technical University of Varna

Diploma · Marketing and Advertising · Varna, Bulgaria

Certifications & licenses

Certified Business Specialist (CBS) Global IT Services, expansion

The Academy of Business Strategy London, UK

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