Yordan Terziyski

Q: Where is Yordan based?

Yordan is based in Volos, Greece .

Q: What languages does Yordan speak?

Yordan speaks the following languages: Bulgarian (Native), English (Advanced), Russian (Advanced), German (Intermediate) .

Q: How many years of experience does Yordan have?

Yordan has at least 34 years of experience. During this time, Yordan has worked in at least 11 different roles and for 10 different companies . The average length of individual experience is 3 years and 1 month . Note that Yordan may not have shared all experience and actually has more experience.

Q: What is Yordan's latest experience?

Yordan's most recent position is Partner at Service Bay Ltd .

Q: What companies has Yordan worked for in recent years?

In recent years, Yordan has worked for Service Bay Ltd and TMF Group .

Q: Which industries is Yordan most experienced in?

Yordan is most experienced in industries like Professional Services , Retail , and Banking and Finance . Yordan also has some experience in Information Technology (IT) and Government and Public Administration .

Q: Which business areas is Yordan most experienced in?

Yordan is most experienced in business areas like Information Technology (IT) , Project Management , and Operations . Yordan also has some experience in Strategy and Planning , Quality Assurance (QA) , and Business Intelligence .

Q: Which industries has Yordan worked in recently?

Yordan has recently worked in industries like Professional Services and Retail .

Q: Which business areas has Yordan worked in recently?

Yordan has recently worked in business areas like Information Technology (IT) and Project Management .

Recommended expert

Volos, Greece

Experience

Feb 2024 - Present

2 years 1 month

Partner

Service Bay Ltd

Led management consultancy including digital transformations, programme management and ERP implementations
Advised on digi-transformation and provided programme management services for implementation of D365FO
Strengthened deploy phase of D365FO implementation in Sonepar Österreich GmbH electronics retailer (in partnership with HSO International)

Sep 2018 - Jan 2024

5 years 5 months

London, United Kingdom

Head of MS Dynamics Centre of Excellence (CoE)–Global

TMF Group

Suggested and established CoE as global in-house services delivery unit with structures in Bulgaria, India, Netherlands, Hungary and Brazil
PM/PgM of all TMF in-house implementation projects (AX2012, D365FO) in 40+ geographies
Hired, trained and managed MS Dynamics (DAX) international team (functional consultants, solution architects, PMs, support team, developers)
Established ISV partnerships for localizations globally across rollout geographies

Feb 2015 - Aug 2018

3 years 7 months

London, United Kingdom

IT Technology Partner / IT Director MS Dynamics (DAX) Global

TMF Group

Launched from scratch DAX IFR rollout and hit the target of 28 geographies in 2.5 years
Established the core team for MS Dynamics unit based in Bulgaria and India, integrated with other IT and business structures and highly motivated to deliver

Jan 2011 - Dec 2014

4 years

London, United Kingdom

Senior Partner

The ABS Consulting Ltd.

Won and engaged on management consulting and interim management projects for international clients aiming to enter foreign business services markets

Jan 2009 - Dec 2011

3 years

Slovenia

GM, Head of Expansion/IT for Bulgaria

Mercator d.d., Ltd

Led expansion in Bulgaria, including localization of retail business systems and processes; had overall budget responsibility and managed a staff of ~250
Setup and localized local IT, hired and managed local IT staff (both run and change) and established a highly sophisticated IT landscape and retail systems
Delivered c.20% savings (€15 m) on the expansion budget by establishing a cost-effective and efficient model of local operations leveraging Six Sigma methodology and a model for centralized IT operations for the region

Jan 2007 - Dec 2009

3 years

Moscow, Russian Federation

Director, Strategic Development Business Services and BPO

I-Teco Ltd

Devised the strategy to grow IT outsourcing and BPO services in Russia & Ukraine, inspiring and realizing the idea for a commercial outsourced data centre as a strategic base for selling BPO services
Created an ERP implementation division around C1, MS Dynamics and SAP

Jan 2006 - Dec 2007

2 years

Consultant to EU

Independent Consultant

Produced functional specification and business process maps for a new centralized Intrastat system worth €2 m for the Ministry of Finance, Government of Bulgaria
Developed high-level IT architecture to support a modern court service for the Ministry of Justice, including drafting tender documents and evaluating vendor proposals

Jan 2004 - Dec 2005

2 years

Bulgaria

GM for Bulgaria

Siemens Business Services GmbH & Co.

Transformed the subsidiary into a well-established local company with a full portfolio organised around three new divisions – solutions for business (SAP ERP, .NET), product-related services (data centres) and operational-related services (outsourcing)
Established the business as the leading local market provider of SAP ERP solutions through organic growth and the acquisition of Applied International Informatics Ltd.
Increased the sales pipeline by 50 % and new contracts by 25 % through restructuring the sales & business development unit and entering key industry sectors including government

Jan 1998 - Dec 2004

7 years

Regional Director IT – Greece, Ukraine, Bulgaria; IT Expansion Director for New Markets Russia, Ukraine, China; Director ICT

METRO Group

Overall PgM for IT applications and HW infrastructure landscape localization in new expansion geographies
Creatively re-designed the model of centralized IT operations and established outsource structures in Bulgaria, Greece, Ukraine and Russia, recruiting and developing local staff
Led the €110 m strategic expansion projects for METRO Group in Russia and Ukraine, delivering rapid localization of corporate business systems and processes with first openings under 13 months and 16 % average budget savings
Negotiated profitable SLAs and achieved an exceptional customer satisfaction level of 95.5 %
Facilitated penetration and mass expansion of METRO sales lines to Asia Pacific, advising the board on best practice models for operations and retail systems adapted to China and helping establish the group technological hub in Shanghai for BPO services to Asia-Pacific

Jan 1997 - Dec 1998

2 years

Head, Division Analysis and Cash Flow Management

Bulgarian National Bank

Jan 1992 - Dec 1997

6 years

Chief Expert, IT / Head of IT

The Economic Bank (Tokuda Bank)

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Professional Services (15 years), Retail (12 years), Banking and Finance (7 years), Information Technology (5 years), and Government and Administration (2 years).

Professional Services

Retail

Banking and Finance

Information Technology

Government and Administration

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (31 years), Project Management (14.5 years), Operations (10 years), Strategy (9 years), Quality Assurance (3 years), and Business Intelligence (2 years).

Information Technology

Project Management

Operations

Strategy

Quality Assurance

Business Intelligence

Summary

Throughout my 25+ years career as IT/ Business Executive, Management Consultant and global ERP Programme/Project lead, I have enjoyed providing leadership and giving strategic inputs to global companies for their digital transformation/IT landscape optimization. I have 15+ years’ experience leading large scale MS D365 FO / SAP ERP rollout programmes and projects in 40+ geographies. I specialise in Business Services, Technology & IT, Retail, Finance, Banking, Production and BPO sectors.

As companies enter new markets or restructure, they face a range of interconnected challenges. Some have the specific know-how but lack knowledge to localize and harmonize their business processes, solutions and IT landscapes. Others face global transformations and need to set their IT structures or Digi-transformation strategy. There are as many opportunities as challenges, and I am familiar with all of them.

I loved my years of experience in senior management across Central/Southeast Europe and Asia pacific, where I have developed a unique blend of business acuity, advanced tech knowledge and insider understanding of customer businesses in different industries.

As a Strategy consultant, I have advised Boards on global corporate IT and BP optimization, often being asked to managed large scale IT/ERP structures and multimillion transformation Programmes.

Contact me if you face such challenges and need a motivated professional with years of unique experience and local market awareness, who knows how to get you through them.

Skills

It Strategy And Restructuring
Global It Services Delivery
Managing Complex Transformations And Cross-border Teams
It And Business Leadership
Digital Transformations And Business Process Redesign
Cross-border Programmes And Project Management, Including Global Erp Implementations/rollouts (Ms Dynamics D365 Fo, Sap)
Change Management
Large Scale Cross-border It Operations And Teams Management
Business Services
Outsourced It Operations
C-level Liaison And Communication
It Services Pre-sales, Sales And Business Development

Languages

Bulgarian

Native

English

Advanced

Russian

Advanced

German

Intermediate

Education

Oct 1994 - Jun 1998

University of Economics - Varna

BA · International Economic Relations · Varna, Bulgaria

Oct 1986 - Jun 1991

Technical University of Varna

MS · Computer Science · Varna, Bulgaria

Oct 1986 - Jun 1991

Technical University of Varna

Diploma · Marketing and Advertising · Varna, Bulgaria

Certifications & licenses

Certified Business Specialist (CBS) Global IT Services, expansion

The Academy of Business Strategy London, UK

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Yordan based?

Yordan is based in Volos, Greece.

What languages does Yordan speak?

Yordan speaks the following languages: Bulgarian (Native), English (Advanced), Russian (Advanced), German (Intermediate).

How many years of experience does Yordan have?

Yordan has at least 34 years of experience. During this time, Yordan has worked in at least 11 different roles and for 10 different companies. The average length of individual experience is 3 years and 1 month. Note that Yordan may not have shared all experience and actually has more experience.

What roles would Yordan be best suited for?

Based on recent experience, Yordan would be well-suited for roles such as: Partner, Head of MS Dynamics Centre of Excellence (CoE)–Global, IT Technology Partner / IT Director MS Dynamics (DAX) Global.

What is Yordan's latest experience?

Yordan's most recent position is Partner at Service Bay Ltd.

What companies has Yordan worked for in recent years?

In recent years, Yordan has worked for Service Bay Ltd and TMF Group.

Which industries is Yordan most experienced in?

Yordan is most experienced in industries like Professional Services, Retail, and Banking and Finance. Yordan also has some experience in Information Technology (IT) and Government and Public Administration.

Which business areas is Yordan most experienced in?

Yordan is most experienced in business areas like Information Technology (IT), Project Management, and Operations. Yordan also has some experience in Strategy and Planning, Quality Assurance (QA), and Business Intelligence.

Which industries has Yordan worked in recently?

Yordan has recently worked in industries like Professional Services and Retail.

Which business areas has Yordan worked in recently?

Yordan has recently worked in business areas like Information Technology (IT) and Project Management.

What is Yordan's education?

Yordan holds a Master in Computer Science from Technical University of Varna, a Bachelor in International Economic Relations from University of Economics - Varna and a Bachelor in Marketing and Advertising from Technical University of Varna.

Does Yordan have any certificates?

Yordan has 1 certificate: Certified Business Specialist (CBS) Global IT Services, expansion.

What is the availability of Yordan?

Yordan is immediately available for suitable projects.

What is the rate of Yordan?

Yordan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.