Customizing using Designer / Admin Client for Wincube, Webcube and iRoom
Interface between the client and SER
Implementation of various archives, file solutions and workflow projects with SQL & SAP integration
Integration of agents, the REST API interface, Orgatransmitter, SSO
Introduction of the Solution Packages HR, QM, Contact & Contract
Documentation
Conducting training sessions including creation of training materials
Authorization concept
Nov 2020 - Nov 2024
4 years 1 month
Wuppertal, Germany
Project Lead Doxis
Wupperverband Wuppertal
Implementation, further development & support of SER-Doxis4 (DMS - e-file – workflow)
Sep 2017 - Jul 2020
2 years 11 months
Germany
Sales and marketing of the ERP software SAGE
bizz consult GmbH
Sales support
Email marketing
Implementation of GDPR / data protection
Mapping internal processes in the wiki software Confluence
Oct 2002 - Aug 2017
14 years 11 months
Cologne, Germany
Head of Strategic IT Projects – Business Projects
Stadtentwässerungsbetriebe AöR Köln
Management and personnel leadership of IT procurement and software / license management
Implementation, further development & support of SER-Doxis4 (DMS - e-file – workflow)
Support of SAP invoice verification using the AFI workflow
Multi-project control & project management
Strategic IT planning & IT project management
IT process analysis, optimization and design
IT organization and service management
IT cost accounting / IT budget planning
Nov 2000 - Sep 2002
1 year 11 months
Dortmund, Germany
Employee in the Data Processing Department & Team Lead Customer Care
Materna GmbH / Dortmunder Softwarehaus
Team leadership of the Customer Care Center (staff scheduling & staff management / trouble management)
Software & license management
Organization and administration for the data processing department
Optimization & documentation of processes
Financial controlling & cost management
Quality assurance for hardware deployment and individual projects
IT security
Procurement & invoice processing
Data protection and data security
Aug 1996 - Present
29 years 2 months
Instructor for Windows XP, Office including Access, Email & Internet
Self-employed
Private one-on-one lessons, evening courses, corporate training and workshops for various clients (adult education centers, private individuals, companies)
Oct 1991 - Oct 2000
9 years 1 month
Lindlar, Germany
IT coordinator
Volksbank Wipperfürth-Lindlar eG
Administration of a LAN with integrated branch networking and host connection under OS/2 with about 120 networked computers across 9 branches, self-service terminals and individual workstations
Purchasing and installing hardware and software and negotiating maintenance contracts
Internal IT training and user help desk
Electronic banking (sales and hotline)
Internet and communication media
Administration and customization of the BB3 banking application, including implementation, support and testing of release upgrades
Optimization and documentation of internal workflows, general administrative and organizational tasks for the IT/data processing department
Project management (planning, execution, control and budget management)
Jun 1991 - Oct 1991
5 months
Cologne, Germany
Employee in the residents' registration office
City of Cologne
Aug 1988 - Jun 1991
2 years 11 months
Cologne, Germany
Training as an administrative clerk
City of Cologne
Summary
Business economist / focus on business informatics
SAP know-how
Analysis, implementation and quality assurance of various software solutions
Multi-project management
30 years of professional experience in the IT industry / in banking and public administration
IT projects in the banking environment
Strategic IT lead for business projects at Materna GmbH in Dortmund
Head of the DMS team at the Cologne Sewage Disposal Operations AöR
Data protection & data security
User data controlling
Practical experience with Jira and Confluence, Azure DevOps
Project development ECM/DMS with Doxis4
Implementation of many file and workflow projects (personnel file, project file, construction file, tender file, Solutionpackage Contact, Contract and QM)
Integration of Java agents & the REST API
Wincube, Webcube, iRoom
Integration of SSO, Orgatransmitter, audit trail and notification service