Simon Dahms
National Key Account Manager
Experience
Nov 2023 - May 2024
7 monthsBergisch Gladbach, Germany
National Key Account Manager
Krüger GmbH
- Managed assigned accounts and was responsible for global sales of food and OTC products to industrial customers (B2B)
- Introduced a Power BI dashboard linked to SAP for monitoring sales metrics
- Handled product management for launching over ten new products, coordinating with R&D, production, purchasing, marketing, etc.
Jul 2021 - Oct 2023
2 years 4 monthsHamburg, Germany
Customer Development Manager (Key Account Manager)
Colgate Palmolive GmbH
- Managed the largest single customer in Europe with a total budget of €125 million and the highest number of listed items
- Developed joint category growth strategies with the customer based on various metrics and data
- Evaluated sales and marketing measures and investments within budget
- Prepared and led annual negotiations with the customer
- Analyzed pallet utilization for fast-moving items. Reviewing SAP data on fill rates led to new packaging layouts and designs, increasing the EU fill rate from 83% to 99.5% and saving about 1.4% in supply chain costs per product
- Overhauled all mass market reporting for Germany, showed low ROI, and managed field sales adjustments
Oct 2018 - Jun 2021
2 years 9 monthsDortmund, Germany
Senior Program Manager & Regional Logistics Operations Manager
Amazon Logistik GmbH
- Led project for expansion into three new countries, coordinating all relevant stakeholders (Legal, Tax, HR, Operations, etc.)
- Led project to open 14 new delivery stations in six European countries and prepared for 22 more
- Implemented a new expansion model for rural areas, cutting costs by 85% compared to standard expansion
- Rolled out delivery tracking, electric material transport equipment for drivers, and automated SMS and email customer communications
- Optimized the middle-mile supply chain by reviewing volume trends, network utilization, and site capacity in Germany
- Ran a project for cross-border delivery of heavy and bulky items from Germany to France, the Netherlands, and Austria with Amazon’s AMXL:
- Handled tasks under WEEE regulations, organized customer support, coordinated returns, and set up delivered goods
- Avoided costly new sites by maximizing capacities at existing locations and entering new markets
- Analyzed operations processes at all middle-mile logistics sites in Europe and created detailed process descriptions with KPI analysis templates
- Aimed to standardize workflows EU-wide to align all logistics KPIs
- This standardization enabled benchmarking across locations to boost efficiency and performance
- Trained responsible managers in each country after implementation
Aug 2017 - Sep 2018
1 year 2 monthsGross-Umstadt, Germany
Head of Service After Sales Germany
Messer Cutting Systems GmbH
- Held revenue responsibility of €3.5 million and managed a personnel cost budget of €1.5 million
- Harmonized global service in HR development and sales
- Developed training materials for service staff and drafted training plans
- Created sales standards, including presentations and training for sales managers
- Introduced proactive maintenance contracts and sold them to customers
Aug 2014 - Jul 2017
3 yearsCologne, Germany
District Manager
Penny Markt GmbH (REWE Group)
- Held revenue responsibility of €30 million and managed a personnel cost budget of €2 million
- Oversaw the first store remodel in Germany under the new “Penny 2020” concept
- Optimized fireworks supply chain after increased demand near the Dutch border: adjusted inventory and safety stock, introduced secure night containers, and coordinated flexible deliveries with the supplier
- Improved staff scheduling to reduce absenteeism
Oct 2012 - Mar 2014
1 year 6 monthsDuisburg, Germany
Project Assistant
Siemens AG
- Evaluated and harmonized SAP processes in the Energy sector Finance division
- Prepared and followed up daily meetings, took minutes, and assigned tickets to service points
- Created data queries using Excel VBA with PowerPoint links for regular executive monitoring
Summary
As an experienced specialist in project management and sales, I have extensive expertise and a proven track record of helping achieve growth goals through strategic account management and effective sales strategies. My strength lies in quickly understanding complex situations and identifying optimization opportunities. These skills allow me to not only lead projects with focus but also keep all stakeholders continuously informed and inspire shared commitment to our goals.
Languages
German
NativeEnglish
Advanced Education
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Bachelor of Science · International Business Administration with focus on Information Systems, Logistics, Marketing · Germany
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