Simon Dahms - National Key Account Manager

Recommended expert

Neunkirchen-Seelscheid, Germany

Experience

Nov 2023 - May 2024

7 months

Bergisch Gladbach, Germany

National Key Account Manager

Krüger GmbH

Managing assigned accounts and responsible for worldwide sales of food & OTC products to industrial customers (B2B)
Introducing a SAP-linked Power BI dashboard to monitor sales metrics
Product management for the launch of more than ten new products for clients, coordinating with R&D, production, procurement, marketing, etc.

Jul 2021 - Oct 2023

2 years 4 months

Hamburg, Germany

Customer Development Manager (Key Account Manager)

Colgate Palmolive GmbH

Responsible for Europe's largest individual customer with a total budget of 125 million euros and the highest number of listed items
Developing strategies with the customer for joint category growth based on various KPIs and data
Evaluating sales and marketing initiatives and investments within the budget
Preparing and leading the annual negotiations with the customer
Analyzed pallet utilization for fast-moving items, reviewed SAP data on fill rates, which led to new packaging configurations and increased the fill rate from 83% to 99.5% at the EU level, resulting in significant supply chain cost savings of around 1.4% per product
Overhauling all reporting for the German mass market, identifying low ROI, and overseeing field sales operations

Oct 2018 - Jun 2021

2 years 9 months

Dortmund, Germany

Senior Program Manager & Regional Logistics Operations Manager

Amazon Logistik GmbH

Leading the project to expand into three new countries and managing all relevant stakeholders (Legal, Tax, HR, Operations, etc.)
Leading the opening of 14 new delivery stations in six European countries and preparing for the launch of 22 more locations
Implementing a new expansion model for rural areas, reducing costs by 85% compared to the standard expansion
Implementing shipment tracking, electric material transport equipment for drivers, and automating SMS and email communication with customers
Optimizing the middle-mile supply chain by reviewing volume trends, network utilization, and site capacities in Germany
Managing cross-border deliveries of heavy and bulky items from Germany to France, the Netherlands, and Austria using Amazon's AMXL
Handling according to Waste Electrical and Electronic Equipment regulations, organizing customer support, coordinating returns, and installing and setting up delivered goods
Maximizing capacities at existing sites instead of costly expansion through new locations and entering new markets
Analyzing operations processes at all middle-mile logistics sites in Europe and creating detailed process descriptions, including KPI analysis templates
Standardizing workflows at the EU level to harmonize all logistics-related KPIs and subsequently training the responsible managers in the respective countries

Aug 2017 - Sep 2018

1 year 2 months

Gross-Umstadt, Germany

Head of After Sales Service Germany

Messer Cutting Systems GmbH

Revenue responsibility of 3.5 million euros and managing a personnel cost budget of 1.5 million euros
Harmonizing global service in personnel development and sales
Developing training materials for service staff and creating training plans
Developing sales standards, including presenting and training sales managers
Introducing proactive maintenance contracts and selling them to customers

Aug 2014 - Jul 2017

3 years

Cologne, Germany

District Manager

Penny Markt GmbH (REWE Group)

Revenue responsibility of 30 million euros and managing a personnel cost budget of 2 million euros
Overseeing the first store conversion in Germany to the new sales concept "Penny 2020"
Optimizing the supply chain for fireworks after increased demand in the border region with the Netherlands, adjusting stock levels and safety stocks, introducing a secured night container, and coordinating flexible deliveries with the supplier
Optimizing staffing schedules to reduce absenteeism

Oct 2012 - Mar 2014

1 year 6 months

Duisburg, Germany

Project Assistant

Siemens AG

Evaluation and harmonization of SAP processes within the Energy sector in Finance
Preparation and follow-up of daily meetings, minute taking, assigning tickets to the appropriate service points
Creation of data-driven queries via Excel VBA including PowerPoint integration for regular executive monitoring

Summary

As an experienced specialist in project management and sales, I have extensive expertise and a proven track record in helping achieve growth targets through strategic customer management and effective sales strategies. My strength is quickly understanding complex relationships and identifying optimization opportunities. These skills enable me to lead projects purposefully, keep all stakeholders continuously informed, and inspire shared commitment to our goals.

Skills

Project Leadership And Management
Sales Management
Logistics Processes
Fmcg & Retail
Leading Employees And (Project) Teams
Preparing And Leading Contract Negotiations
Process Analysis And Optimization
Empathy
Microsoft 365: Teams, Outlook, Sharepoint, Planner, Word, Excel (Expert Level), Powerpoint, Forms, Onenote, Power Bi
Google For Business: Gmail, Drive, Calendar, Meet, Docs, Sheets, Slides
Sap User Knowledge: Fi, Co, Gp1, S4hana
Infor Ln User Knowledge
Internal Inventory Management Systems At Amazon, Colgate, And Rewe
The Gap Partnership – The Complete Negotiator
Personnel, Team, And Communication Leadership

Languages

German

Native

English

Advanced

Education

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Bachelor of Science · International Business Administration, Business Informatics, Logistics, Marketing

Certifications & licenses

The GAP Partnership – The Complete Negotiator

The GAP Partnership

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Experience

National Key Account Manager

Krüger GmbH

Customer Development Manager (Key Account Manager)

Colgate Palmolive GmbH

Senior Program Manager & Regional Logistics Operations Manager

Amazon Logistik GmbH

Head of After Sales Service Germany

Messer Cutting Systems GmbH

District Manager

Penny Markt GmbH (REWE Group)

Project Assistant

Siemens AG

Summary

Skills

Languages

Education

Bachelor of Science · International Business Administration, Business Informatics, Logistics, Marketing

Certifications & licenses

The GAP Partnership – The Complete Negotiator

The GAP Partnership

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