Michael Behling
Interim Manager: Head of Category, Commerce Platform & Data Management, Member of the Executive Management
Experience
Interim Manager: Head of Category, Commerce Platform & Data Management, Member of the Executive Management
VIKING Raja Group
- Acquired customers in e-commerce and large accounts by expanding and optimizing core and long-tail assortments (+€25M revenue, +100k SKUs)
- Re-launched the VIKING brand and introduced customer-specific assortments (€160M revenue, +2% gross margin)
- Restructured category and data management, cutting headcount from 236 to 160 FTE and achieving successful procurement negotiations in 2022 (+€3.8M in incremental earnings)
- End-to-end responsibility for product availability and backorders, improving delivery availability from about 96% in 2021 to 99.3% in 2023
Interim Manager: Sparring Partner to the Shareholders
VIKING Raja Group
- Designed the new VIKING organization and restructuring plan
- Developed an innovative sales concept for a mid-sized tool distributor
- Digitalized and optimized sales by integrating ERP systems (SAP and Oracle) with Simple System, Onventis, and CRM
Head of Division (Authorized Officer) and Member of the Management Board
E/D/E
- P&L responsibility for the Tools and Industrial Services / C-Parts Management division with €600M revenue and over €20M profit
- Led the Premium and Union sales groups with external revenue over €1B; expanded sales programs and optimized assortments (increasing inventory turnover by 8% to over €200M in tools alone)
- Designed and implemented a new sales organization (key account management by customer segmentation) based on a broad stakeholder analysis with customers and suppliers
- Reorganized product management and procurement, professionalizing purchasing negotiations (+€2.5M additional earnings)
- Implemented e-business-driven business models as supply systems for industry and trades (>€100M revenue)
Managing Director
PROJAHN Präzisionswerkzeuge GmbH
- Directed international sales through subsidiaries and importers, managing the two key customers
- Restructured sales with a customer focus by introducing international key account management and enhancing customer handling (strategy workshops, development plans, training and qualification measures, and digitalizing order processing and invoicing; 40% of business)
- Planned and financed the acquisition of a new warehouse and production site using equity to secure long-term growth
- Further developed reporting (KPI dashboard) and organized advisory board meetings
Global Sales Director and Head of Strategy Development Project
PROJAHN Präzisionswerkzeuge GmbH
- Global responsibility for sales, revenue, and results, achieving about 10% annual revenue growth (2009–2012) and increasing profit margin by nearly 2%
- Responsible for product availability and customer delivery with an average delivery rate of 99.5%
- Led domestic and international sales, marketing, product management, application engineering, and complaints handling
- Defined the brand presence and enforced its consistent implementation in the product range
- Introduced a digital order and invoicing process (via ERP with Nexmart or EDI)
Managing Director
Rich. Herbig Bayerischer Metallhandel
- P&L responsibility with improvement of profit margin from 0.2% in 2007 to almost 2% in 2008
- Realignment of sales: increase of key accounts per salesperson from 33 in 2007 to 45 in 2009
- Purchasing responsibility for factory and direct deliveries
Sales Director DACH & Eastern Europe and Deputy Business Unit Manager
MICHELIN Reifenwerke AG & Co. KGaA
- Sales, revenue and results responsibility as well as professional and disciplinary leadership of 7 Account Managers
- Analysis and overhaul of the European two-wheel strategy and its implementation
- Designing and running a customer partnership program with approx. 1% market share gain and increase of gross margin by almost 3%
- Improvement of delivery availability through joint forecasts with major customers and process improvements
Key Account Manager Tyre Trade
MICHELIN Reifenwerke AG & Co. KGaA
- Sales responsibility for 4 purchasing and marketing cooperations in the DACH region with €120M in revenue
- Professional leadership of 8 regional and 51 territory sales managers
- Implementation of customer programs, gaining 2.5% market share or +€10M over 2 years
- Development and implementation of a company-wide bonus system
Area Sales Manager / Product Manager for Roof Racks and Roof Boxes
Thule GmbH
- Sales responsibility for DACH as well as Central and Eastern Europe and building a successful distribution structure (increase from €0.5M to over €8M in 3 years)
- Founding and building a sales subsidiary in Poland and leading the team
- Responsibility for marketing and cost budget
- Adapting the product range and sales materials for Central and Eastern Europe
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Automotive (12.5 years), Retail (8 years), Manufacturing (5.5 years), Metals and Mining (4.5 years), and Transportation (4 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Sales (26 years), Procurement (11.5 years), Supply Chain Management (11.5 years), Marketing (10 years), Strategy (8.5 years), and Finance (4.5 years).
Skills
Key General Strengths:
- Strong Negotiation Skills With Diverse Stakeholders And Strong Execution Skills Gained In Smes, Large Corporations, And In Industry And Trade
- Change Management (Culture + Strategy) Of Organizations And Processes In Rapidly Changing Markets (Digitalization Through E-commerce, E-procurement, C-parts Management) To Drive Growth And Cost Savings
- Leadership And Development Of Staff With The Goal Of Securing Long-term Company Success
Key Specific Strengths:
- Design And Successful Implementation Of Market Conquest, Sales, And Marketing Concepts With Significant And Measurable Impact For The Company
- Profitable Expansion And Adaptation Of The Product And Service Portfolio Based On Sustainability
- Key Account Management And Successful Crisis Management To Ensure Sales Success
- Organizing And Implementing Efficient Data Management To Deliver Market-relevant, Compliance-ready Customer Data
Special Expertise:
- Project Management And Agile Methods: Deep Experience And Success With Scrum And Waterfall As Both Project Leader And Team Member
- Conferences And Events: Presentations At Industry Conferences And Chamber Of Commerce Events; Preparation And Moderation Of Sales Events And Forums (100 To 2000 Attendees), E.g., New Work Environments And Future Trends
Languages
Education
Ruhr University Bochum
Diploma in Economics · Economics · Bochum, Germany
Profile
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