Sharon Cusens
C-Suite executive, programme lead and strategic advisor
Experience
Change Management Consultant
RSM
- Led people-change workstream across multi-project public-sector transformation supporting Director Generals, Directors and senior cohorts (c.80).
- Designed and operationalised a new Strategy & Innovation Department comprising Learning Academy, PMO, Change Management, Communications and Data Analytics & Risk units.
- Created the Communications Directorate and Learning Academy: defined structures, role profiles, governance, operating processes and launch roadmaps.
- Embedded change management into PMO delivery: developed change impact assessments, stakeholder analyses, adoption and transition plans, and readiness checklists.
- Partnered with HR leadership to operationalise onboarding, transition support, succession planning and role assimilation for newly hired staff.
- Delivered manager toolkits, role-based onboarding journeys and feedback loops to secure adoption and sustainment.
Chief Executive Officer
Malta Institute of Taxation
- Directed strategic planning, change initiatives, cost optimisation, business development and governance improvements.
- Strengthened member engagement and implemented performance frameworks to improve organisational effectiveness.
Founder & CEO
Spring Productions / Academy for Inner Excellence
- Founded and led a learning and production company delivering accredited learning, coaching and multimedia content.
- Designed curricula, competency-based learning pathways and QA systems; managed end-to-end production and marketing.
Director Change Management & Strategic Planner
Praxis Dr. Anton, Orthopaedic Centre Frankfurt
- Led organisation-wide change, staff training and quality assurance programmes.
- Managed HR change processes and internal communications.
Speaker/Host/Performer
Royal Caribbean Cruise Line
Operations Coordinator
Malta International Boat Show
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Healthcare (16.5 years), Education (8.5 years), Media and Entertainment (8.5 years), Tourism (5 years), Government and Administration (2 years), and Professional Services (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Quality Assurance (25 years), Human Resources (18.5 years), Marketing (8.5 years), Product Development (8.5 years), Operations (4 years), and Customer Service (4 years).
Summary
I am writing to express my keen interest in joining the FRATCH talent network. With a career rooted in strategic transformation, change leadership, and programme delivery, I bring a depth of experience and agility that aligns powerfully with FRATCH's mission to connect exceptional talent with high-impact opportunities.
Over the years, I have formed part of a team responsible for leading digital and organisational transformation initiatives across both public and private sectors, consistently matching strategy, change, and PMO capabilities to complex delivery environments. Whether operating as an C-Suite executive, programme lead, or strategic advisor, I've demonstrated the ability to rapidly mobilise teams, design fit-for-purpose operating models, and embed governance and learning ecosystems that accelerate adoption and reduce delivery risk.
My approach is pragmatic, collaborative, and outcome-driven. I thrive in distributed environments, having worked extensively with senior stakeholders across borders and time zones. Remote-ready by design, I bring not only the technical expertise but also the interpersonal fluency to build trust, drive alignment, and deliver results in dynamic contexts.
The FRATCH network's emphasis on excellence in Strategy & Consulting, Change Management, PMO & Programme Delivery, and Organisational Design resonates deeply with my professional ethos. I am particularly excited by the opportunity to contribute to engagements that demand high-calibre interim leadership, stakeholder engagement, and quality assurance - areas where I consistently add value.
I would welcome the opportunity to bring my experience, energy, and commitment to the FRATCH community and collaborate on transformative projects that matter.
Languages
Profile
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