Sgraf Consulting

Digital Marketing Consultant

Berlin, Germany

Experience

Jun 2019 - Present
5 years 10 months

Online Marketing Consultant

Self employed

  • Supporting brands in the digital and e-commerce sector building up their brand by developing and implementing full-funnel Online Marketing strategies
  • Strategic consultancy regarding running campaigns and channel extensions
  • Leveraging personal network to develop new business partnerships
  • Setup of reporting structures
  • Responsibility of handling seven-figure online media budgets
  • Setup of visual brand campaigns by briefing visual concepts to stakeholders
  • Taking over responsibility for the design and content creation of social ads
  • Development of tracking concepts and general technical support
  • Leading customer workshops and teaching Online Marketing know how

Customers I worked with: GUD.berlin, ärzte-markt.de, Rosekick GmbH, Newman Agency, Bündnis für eine enkeltaugliche Landwirtschaft e.V., K-New Media, myToys, Mirapodo, Glambou, Klenico Health AG

May 2018 - Jun 2019
1 year 2 months
Berlin, Germany

Senior Online Marketing Manager

DCMN

My tasks included:

  • Conception of performance- and brand-oriented online marketing campaigns through various channels (e.g. SEA, socials, classical display, RTB, retargeting, video, OTT and mobile campaigns, ...) and a wide variety of marketing opportunities
  • Management, setup, controlling and on-going optimisation of international online marketing campaigns for (digital) commerce clients (e.g. McFIT Global Group/RSG Group)
  • Responsibility of handling seven-figure client online media budgets
  • Media buying via RTA and publisher/partner networks
  • Development of tracking concepts to measure the success of marketing campaigns as well as support clients during the implementation phase of tracking approach
  • Analysis of campaign results and preparation of comprehensive customer reports and presentations
  • Explanations and discussions of campaign results directly with customers
  • Building good, sustainable and yield-rich relationships with customers through a top-performance of campaigns
  • Team responsibility for all HR related topics (e.g. recruitment, onboarding, offboarding)
  • Building and strengthening of strategic partnerships with global digital partners
  • Taking over responsibility in various sales pitches regarding digital offers (conception, calculation and presentation)
Aug 2016 - Apr 2018
1 year 9 months
Berlin, Germany

Performance Marketing Manager

Ticketmaster Deutschland & Osterreich

My tasks included:

  • Conception and realization of all performance campaigns on Facebook, Twitter and Instagram
  • Professional management of digital marketing team members
  • Primary responsibility for planning, managing and reporting the annual digital budget in Germany and Austria
  • Primary responsibility for the entire affiliate section (planning and realization of affiliate campaigns)
  • Participation in and management of workshops for internal and external clients
  • Development of new (creative) ad formats for the social advertisement
  • Strategic development of digital channels of communication focussing traffic and conversions
  • Identification and acquisition of potential partners
  • Coordination of agencies (SEA and advertising) and external partners
  • Development of management reports and performance analysis by using specific analysis tools (Google Analytics and SimilarWeb)
  • Acquisition of influencers and management of influencer campaigns
  • Target-group oriented development of new growth strategies using digital marketing concepts
  • Development of KPIs to measure performance
  • Management of Social Media posts
Feb 2016 - Jul 2016
6 months

Customer Success Manager

test IO

My tasks included:

  • developing retention strategies for the customers
  • partner alongside key cross-functional teams to lead post-sales implementation and project management activity
  • developing and executing customer success plans and tracking/reporting on key metrics for customer adoption and success
  • identifying upsell and grow opportunities and collaboration with sales teams to ensure growth attainment
  • developing a trusted advisor relationship with customers and developing them into reference customers
  • ensuring high satisfaction by surveying customers and making adjustments to increase customer satisfaction based on their feedback
  • coordination of internal resources that interact with each customer
  • driving renewals to a successful completion in close collaboration with Sales, Project Management and the customer’s stakeholders
Apr 2015 - Jan 2016
10 months
Berlin, Germany

Junior Account Manager

Ve Interactive DACH GmbH

My tasks included:

  • building and managing relationships with customers
  • providing specific and measurable advices to clients to help them to optimise their campaigns
  • uncovering upsell opportunities
  • researching and analyzing client activities
  • identifying and resolving client issues with or without help of immediate team
  • preparing and analyzing written reports (using internal and Affiliate networks)
Oct 2014 - Jun 2015
9 months
Remote

Part Time Job | Freelance Consultant Marketing and Sales

Ingenieurbüro Wolfert

While my collaboration with Karsten Wolfert, CEO of the engineering company, I had the chance to support him in the process of business development.

My tasks as a freelance included:

  • developing and managing new and existing products
  • developing business ideas in general
  • Online-Marketing
  • Event-Marketing
  • editorial tasks
  • Sales Consulting
Sep 2014 - Mar 2015
7 months

IT Project Manager

Berliner Wasserbetriebe

After finishing my studies I started this job as IT Project Manager, I had the opportunity to gain inside knowledge of telecommunication networks.

My tasks included:

  • strategic planning of telecommunications
  • managing of internal and external (construction) projects
  • monitoring of budget
  • preparation and coordination of construction projects
  • planning of release changes and updates
  • technical support
Jan 2011 - Sep 2014
2 years 9 months

Trainee - Combined vocational training und degree program

Berliner Wasserbetriebe

During my study time at the Hochschule für Wirtschaft und Recht Berlin I was working all three month at the Berliner Wasserbetriebe full time. I had the opportunity to work in different divisions:

  • Key Account Management
  • Marketing and Distribution (water dispenser)
  • internal communication and Marketing
  • IT

I wrote my bachelor thesis in the IT division concerning Scrum as innovative management method

Oct 2011 - Dec 2011
3 months

Trainee Product Management

Palabea GmbH

Starting my combined vocational training und degree program at the Hochschule für Wirtschaft und Recht Berlin.

Business administrations and Service Management

Jun 2011 - Sep 2011
4 months

Intern

Palabea GmbH

During my internship at the Palabea GmbH I had the opportunity to support the management by being an executive assistant. My tasks included the on-the- job-training and the coordination of producers as well as the organization of language courses.

Dec 2010 - May 2011
6 months

Editorial intern

ParisBerlin Magazine

My tasks has been:

  • supporting editorial staff in all activities leading to publication, including acting as a personal assistant to commissioning editors and overseeing tasks
  • liaising with other in-house teams, writers, photographers, printers, designers and production staff to negotiate and monitor timescales for stages in the publishing process;
  • writing articles and reports (German, French)
  • amending and correcting articles
  • collating the work of several authors
  • uploading text and images to a website using a content management system;
  • acquisition of subscribers and advertisers
Oct 2010 - Nov 2010
2 months

Internship

Sprachenatelier Berlin

My tasks in this language school included the support of international students as well as the preparation of different events.

Summary

8+ years experience in the ad-tech & e-commerce sector, with strong background in advertising and consulting. Ability to closely work cross-functional with other teams and manage an own team. Top skills: Social Media, Digitales Marketing, Marketing

Languages

German
Native
English
Advanced
French
Advanced
Latin
Elementary
Spanish
Elementary

Education

Oct 2011 - Jun 2014

Hochschule für Wirtschaft und Recht Berlin

Bachelor of Arts (B.A.) · dual program - Business administrations, Service Management · Berlin, Germany