Rahoul Bhasin

Responsible for strategic programs at global financial services companies in Germany and the UK to migrate their IT to the cloud (Amazon Web Services).

Achieved cost savings of 20%-30% per annum and reduced time to market by defining the cloud strategy for the entire IT of a global insurance group and managing the implementation project.

Delivered a Wearables / IoT exhibit involving 12 companies, handling negotiations, conception, design, development, procurement, installation and organization.

Managed communication within the project team and towards the customer.

Managed the introduction of a telehealth product to monitor chronically ill patients in Spain and Germany.

Built the clinical support team and delivered projects within clinical studies with value-added resellers and service providers (clinics, doctors).

Ensured project governance and compliance with medical device regulations and data protection.

Escalated and resolved technical and legal issues.

Led the innovation program “Future Hospital,” establishing and coaching the PMO to deliver within budget and schedule.

Managed the PMO and project manager for 18 sub-projects, including emergency room, operating room, medical devices, transfusion medicine, integration of practicing doctors, uniform IT (Microsoft, SAP), WLAN and mobile devices for medical staff.

Defined business processes and IT architecture, created business cases, selected hardware and software suppliers and initiated pilot operations.

Introduced finished solutions into production, coordinating with doctors, nursing staff and department employees.

Planned budgets and resources for up to 50 employees, monitored progress, reported to management, negotiated with customers and suppliers, and managed stakeholders, escalations and organizational change.

Led a project to reduce IT operating costs by 20%, managing a team of 10 employees.

Analyzed Windows and Unix servers in the data center, evaluated workloads and server utilization, and designed a server consolidation concept.

Piloted operations, monitored system tests, created the business case, prepared steering committee decisions and coordinated implementation with an external IT service provider.

Analyzed and streamlined the IT portfolio in the securities area.

Introduced an IT Service Management organization to increase efficiency, accelerate communication between IT and specialist departments, and reduce annual IT costs by 20%.

Managed multiple projects and follow-up orders, leading 5 direct reports and project teams of 20 employees.

Successfully migrated and introduced a new securities settlement platform for six direct banks (20% share of securities transactions, 1 million customers) during ongoing operations with high availability SLAs.

Conceived and implemented new IT processes in securities processing, reducing error messages by 30%.

Planned and executed data center migration, server consolidation, storage conversion to NAS, testing and relocation, doubling transaction volume.

Led a 30-person team to convert settlement systems to Year 2000 compliance on time without interrupting operations.

Implemented business processes for customer support in a new CRM system.

Designed the integration concept for the CRM system with the existing data warehouse.

Coordinated with teams for different inventory systems, including contracts and customer contacts.