Pieter Geeraerts
Chief Revenue Officer
Experience
Chief Revenue Officer
Expensya
- Professionalized and industrialized sales and marketing to prepare for next capital raise or sale
- Lowered customer acquisition cost and increased deal size, improving CAC payback time from 3 years to 18 months
- Reduced cost per qualified lead by 50% through outbound SDR activities
- Shifted sales approach from feature/price to value selling
- Installed robust sales organization and processes
- Redefined target market: moved smaller deals to self-serve and focused sales reps on larger deals, resulting in enterprise-level pipeline and first +100k€ ARR deals
- Created new messaging framework focused on customer benefits
Company was acquired by Medius at a 10x valuation, and teams were integrated into Medius sales and marketing.
Chief Banking Officer
Isabel Group
- P&L responsibility for the banking division (~18M€ turnover) including open banking solutions
- Managed sales, marketing, and product management using pooled development and support resources
- Transformed technical shareholder solutions into sellable products across Europe
- Reestablished relationships with four shareholder banks and delivered complex blockchain-based KYB sharing project
- Rebuilt marketing messages for PSD2-based open banking and launched international marketing
Left by mutual agreement as shareholders did not support international expansion.
Managing Director Cochess & Head of M&A
Play Magnus
- Managed startup subsidiary CoChess, targeting person-to-person online chess coaching platform
- Conducted deep analysis on CAC/CLTV ratio and wound down unprofitable Cochess activities
- Initiated and led six due diligences and closed four acquisitions within eight months
CEO
MobileXpense
- Appointed by private equity fund Fortino Capital
- Transformed organization by establishing structure, processes, and strategy
- Tripled revenue from 7M€ to 21M€ and grew headcount from 60 to 170 while remaining EBITDA positive
- Initiated and executed three acquisitions, managing integration
- Installed strong company culture and formal HR processes to enable growth
- Defined and launched clear value proposition and marketing team, achieving ‘Major Player’ status by IDC
- Created go-to-market strategy: doubled prices and switched to upfront payments to boost cash flow
- Introduced clear operational processes with ITIL-based operations to improve customer satisfaction and reduce costs
Head of Global Bid Management & Strategic Deals
Worldline
- Created Global Bid Management & Strategic Deal Office to professionalize bid management and increase win rate
- Responsible for follow-up and bid management of all strategic deals (+25M€ TCV)
- Led team of senior bid managers and dealmakers for +100M€ deals
- Rolled out companywide training program for complex deal management (Miller Heiman, bid management)
- Personally managed and closed first big deal (+80M€ TCV)
Sales Director Benelux
Worldline
- Responsible for sales across three product segments in Benelux (~370M€ turnover, ~100 FTE)
- Member of Benelux executive team during transition to global matrix organization
- Professionalized sales by introducing CRM and major account planning
- Installed customer focus across frontline and support functions
- Completed divestment of Paysquare Belgium as required by EU for Equens SE acquisition approval
VP Sales Belgium, Netherlands & France, Country Manager Belgium & France
Basware
- Led direct and indirect sales, marketing, and presales across three countries (~25 HC, ~30M€ revenue)
- Restructured teams and installed sales management processes (pipeline reviews, go/no-go meetings)
- Achieved 110% of sales target in 2014 with 75% of planned sales headcount
- Doubled order entry year-on-year for Belgium from 2013 to 2014
- Accountable for country P&L (~70 FTE in BE, ~15 FTE in FR)
- Stabilized and integrated Basware Belgium into global organization
- Stabilized and re-motivated Basware France after major staff departures
Head of Business & Quality Office, Global Technical Support
Alcatel-Lucent
- Created and led Business & Quality Office (~30 FTE) for global maintenance division
- Designed and implemented lean/Six Sigma HC reduction of 15% (3500 to 3000 FTE) in six months alongside offshoring to China/India
EMEA HQ Sales Operations Lead
Alcatel-Lucent
- Transformed team of BI, CRM, tools, and process experts at EMEA HQ responsible for €4.5B order and revenue forecasting
- Replaced Siebel CRM with Salesforce
- Reduced forecast generation and analysis time from three weeks to five days
General Programme Manager, Managed Services/Customer Delivery BeLux
Alcatel-Lucent
- Business unit manager with P&L for managed services and outsourcing in Belgium (+40M€ revenue, 200+ FTE)
- Focused on KPN Group Belgium 3G network outsourcing programme
- Turned around a heavily loss-making business unit to profitability in 15 months
Key Account Manager for Belgacom Group
Alcatel-Lucent
- Stabilized Belgacom account after turbulent period and rebuilt executive-level trust
- Grew infrastructure business order intake from 20M€ to 30M€ per year in two years
Business Manager/Business Operations Manager
Alcatel-Lucent
- Managed financial, logistics, and operational aspects of broadband business in Northern Europe (+200M€ turnover)
- Responsible for sales in Central and Eastern Europe
Commercial Office Manager
Alcatel-Lucent
- Managed bid processes for large fixed network equipment projects at EMEA HQ
- Supported senior management on commercial and product strategy for broadband equipment
System Engineer, VDSL Virtual Company
Alcatel-Lucent
- Conducted R&D of analog/digital VDSL chipset and firmware in virtual start-up model
- Contributed to development of first commercially available VDSL chipset and several patents
Researcher
Ghent University
- Conducted fundamental research towards PhD
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (14 years), Information Technology (7 years), Banking and Finance (5 years), and Education (2.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Sales (12 years), Operations (11 years), Strategy (8.5 years), Marketing (8 years), Product Development (7 years), and Project Management (7 years).
Summary
Executive leadership role in a growing or transforming tech-oriented and/or cloud-based company, focusing on driving the change, building robust organisations, and delivering results. Leverage my experience in both large multinational corporations and dynamic SaaS environments to drive growth and innovation.
A versatile executive with over 20 years of experience in technology, mainly in telecom and SaaS/Fintech. Proven track record in creating the vision, driving the changes, building and scaling organizations, creating and executing go-to-market strategies, and delivering results both in a B2B and B2C context. A unique combination of a deep technology understanding, operational excellence, commercial acumen, general management skills. Strong communicator and negotiator, true people leader and an outspoken adherent of ‘culture eats strategy for breakfast’.
Languages
Education
Vlerick Management School
MBA, International Management · International Management · Belgium · magna cum laude
Ghent University
Civil Engineer, Applied Electronics · Applied Electronics · Ghent, Belgium · magna cum laude
Certifications & licenses
Nlp Practitioner
Project Management Professional (PMP)
Profile
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