Oliver V. - Strategy Consultant

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Heimbach, Germany

Experience

Feb 2021 - Present

4 years 7 months

Strategy Consultant

Independent Strategy Consultant

Freelance senior advisor and expert project team member working with different consultancies focusing on top-line growth projects
Rainmaker leveraging a large telecom industry network to win new clients for one consultancy
Interim manager focusing on strategy execution and marketing & sales optimization

Apr 2020 - Jan 2021

10 months

Vice President Strategy Europe & Execution Programs

Deutsche Telekom AG

Driving strategy execution (especially in becoming a digital company) by focusing top management attention across all NatCos on key activities, defining strategic KPIs, and leading strategy communication
Preparing top management workshops/offsites (DTAG board of management strategy offsites, DT Europe business reviews, strategy offsites with DT Europe leadership team and NatCo CEOs)
Leading special projects of strategic importance with NatCo top management and Group Strategy, including identifying adjacent business opportunities (> €100m EBITDA) and developing a new corporate strategy and financial plan for a NatCo
Leading a team of three senior strategy managers

Feb 2019 - Mar 2020

1 year 2 months

Vice President Marketing and Sales Excellence

Deutsche Telekom AG

Customer Excellence: Boosting customer centricity at HQ and NatCos through strategic targets, CX capability gap analyses, CX analytics, systematic removal of customer pain points, creating positive surprises, etc.
Pricing and Proposition: Guiding NatCos toward stronger pricing and proposition by creating pricing blueprints and guidelines, leading cross-NatCo initiatives, supporting tariff design projects, doing analytical deep dives, and sharing best practices
Wholesale: Helping NatCos do smart wholesale deals that deliver strategic and financial net value by offering hands-on deal support, signing off wholesale contracts, spotting and assessing future wholesale challenges, etc.
Leading three units with 15 senior experts and managers

Sep 2017 - Jan 2019

1 year 5 months

Director

AlixPartners

Post-merger integration for a leading European CRM BPO company
Assessing the 5G opportunity for a large telco reseller
Leading digital transformation for the B2B division of a major German integrated telco operator
Reorganizing the B2B division for a large European telco operator

Aug 2015 - Aug 2017

2 years 1 month

Chief Strategy Officer and Member of the Top Management Team

Telenor Norway

Defining company strategy for the Norwegian unit across all divisions (B2C Mobile, B2C Fixed & TV, B2B, Wholesale)
Implementing strategy with innovative communication concepts and quarterly business reviews
Serving on the local investment committee, divisional project boards, and SteerCos to align resources and decisions
Doing analytical deep dives and leading strategic projects like business development initiatives (e.g., building a home security solution using agile design thinking)
Co-leading Telenor Norway’s transformation program to become a digital service provider
Managing the brand portfolio to keep a consistent Telenor brand and clear sub-brands across divisions
Leading the Customer Excellence Forum, tracking customer-centric initiatives, NPS analysis, and running the annual Customer First Day
Building and leading a team of 12 employees

Jun 2014 - Jul 2015

1 year 2 months

Chief Strategy Officer and Member of the Top Management Team

Telenor Serbia and Telenor Montenegro

Defining strategy for the Serbian and Montenegrin units
Rolling out strategy through cross-divisional communication and performance management with the CFO
Supporting the CEO by preparing bi-monthly board meetings, creating presentations for various audiences, and briefing management boards
Managing a project portfolio of about 100 medium and large projects every quarter, from prioritization to resource planning and monitoring
Leading complex cross-functional projects within the project management team
Overseeing documentation and optimization of 120 business processes and training line managers in process management
Driving customer-centric business development, including launching a mobile-first consumer bank (Telenor Banka) using design thinking to shake up the Serbian banking market
Leading a division of 17 employees

Jan 2013 - May 2014

1 year 5 months

Chief Marketing Officer and Member of the Top Management Team

Telenor Serbia and Telenor Montenegro

Developing marketing strategy and planning
Overseeing consumer marketing (segment management, digital consumer services, eBusiness) and business marketing (segment management, digital business services)
Managing B2B sales (SME, corporate, government, advanced solutions)
Leading customer value management (customer intelligence, market research, competitor analysis, reporting, B2C and B2B pricing, sales steering, CLM, BI strategy)
Overseeing MarCom and brand, product development, and device management
Restructuring and leading a division of 375 employees across Serbia and Montenegro
Holding revenue responsibility of about €400m

Jul 2010 - Dec 2012

2 years 6 months

Vice President and Head of Pricing

Telenor Group

Setting and rolling out group-wide pricing strategies and direction
Building and launching advanced pricing tools like pricing strategy frameworks and tariff portfolio redesigns based on behavioral economics
Providing consultancy-style support to 10 business units in the Nordics, CEE, and Asia with on-site pricing projects that replaced external consultancies
Promoting knowledge sharing across units through the Pricing Excellence Forum, global benchmarking studies, and pricing newsletters
Building and leading a department of 12 senior pricing experts and project managers

Feb 2008 - Jun 2010

2 years 5 months

Vice President Pricing

T-Mobile Germany

Designing long-term, insight-driven pricing strategies for every move
Redesigning the full tariff portfolio to boost data uptake and grow profitable revenue share
Running tactical pricing actions to counter competitor moves and hit targets
Developing BTL offers to support CLM activities
Harmonizing mobile and fixed tariffs during the T-Mobile/T-Home merger
Leading a department of eight senior pricing experts

Dec 2005 - Jan 2008

2 years 2 months

Head of Strategy Implementation

T-Mobile Germany

Running an active PMO for about 70 revenue and cost optimization initiatives across all divisions
Preparing and leading bi-weekly program status and deep-dive sessions with top management and SVPs
Working with functions to provide conceptual support to underperforming initiatives based on analytical deep dives
Engaging stakeholders to ensure broad program buy-in
Supporting the CEO with quarterly group performance reviews
Leading a team of four internal strategy experts and five to eight external consultants

May 2004 - Nov 2005

1 year 7 months

Senior Manager Group Strategy

T-Mobile International

Leading group-wide strategic projects with line management
Defining group-wide strategy for upcoming IP-based business models and OTTs
Creating T-Mobile’s mobile data strategy that led to the web’n’walk service, an industry milestone
Reassessing Simpay (a cross-operator mobile payment consortium), leading to T-Mobile’s exit and the consortium’s closure

Mar 2000 - Apr 2004

4 years 2 months

Management Consultant

DiamondCluster International

Building controlling tools for value-based customer management
Planning handset initiatives and reengineering marketing processes
Restructuring IT and cutting costs
Modeling 3G business cases in various international markets (Warsaw, Prague, Düsseldorf)
Developing B2B marketing strategies