Muhammad I.
Sales Development Role
Experience
Jul 2021 - May 2025
3 years 11 monthsSales Development Role
Medics Health
- Participated in training sessions to improve knowledge and skills
- Responded to customer inquiries via phone and email
- Resolved 95% of issues on the first call
May 2019 - Jun 2021
2 years 2 monthsAppointment Setter
IBEX Global TX
- Developed and executed sales strategies to penetrate new markets
- Managed sales forecasting, budgeting, and performance analysis
Mar 2017 - Apr 2019
2 years 2 monthsTelesales Representative
DISH Network (Future Vision)
- Generated 200+ leads per quarter through outbound calls
- Utilized CRM software (e.g., Salesforce) to track leads
- Built relationships with potential clients to understand needs
Summary
Highly experienced remote worker with 7 years of diverse expertise in quality assurance, appointment setting, telesales, customer service, and survey calling roles.
Proven track record of delivering exceptional results in remote environments.
Adept at multitasking, problem-solving, and exceeding performance targets.
Excellent communication and interpersonal skills.
Languages
Urdu
NativeEnglish
AdvancedEducation
Oct 2012 - Jun 2016
University of Texas
Bachelor’s in Business Administration · Business Administration · Austin, United States
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