Senior Project Manager

Projektmanager for implementing a Siem Solution while maintaining a strictly predefined ITSM process of the Bundeswehr.

• Implementation of a Siem Solution while maintaining BSI + NIS of German Federal Administration
• Learning ITSM processes
• Organizational distribution of project team in Germany
• Taking over an ongoing project until go-live

Scrum Master for introduction of a new insurance core system. Areas of customer management, policies, claims, billing, brokers and commission on host to be replaced by new systems. Project language English.

• Software implementation for several different streams - cross functional teams (Life, Sales, Central Services, new Core System)
• Agile coaching
• Removing impediments, promoting collaboration in teams and support in methodological work
• Controlling external development teams
• Organization and moderation of Scrum meetings (planning, retrospective, review meetings, refinements)
• Holding dailys, maintenance of backlogs, dashboard, refinements
• Monthly reporting for POs
• Coaching of PO and teams in agile processes and quality through definition of Definition of Readiness (DoR) and Done (DoD), detailed planning to ensure deliverables, creation of cross-team alignment meetings

Stream Lead for Program Quality Management and Release Management in dIPS program - digital Initiation Programming Services Digitalization Bank Austria and UCS for KYC.

• Leading test and quality management for data digitization, incoming mail scanning, archiving and workflow management program
• Test management for mail scanning & data archiving
• Quality assurance of KYC requirements
• Concept creation for Quality Management
• Support in planning and control of agile SW projects
• Analysis of requirements and business process adaptation
• Quality assurance through KPI definition
• Process performance and scalability analysis
• Testing strategy development
• Planning and implementation of incident & change management processes
• Release management

Multiple projects:

• PPLS - Postal, Printing, Logistic Services and Scanning:

• Project management for outsourcing print and postal services to external provider and connection to existing bank systems

• Migration of host and individual prints to new external locations and target landscape through automated workflows

• Definition of service and incident processes with partners

• Development and implementation of service processes to maintain SLAs based on ITIL and ITSM

• Controlling external providers and development teams

• Implementation of new Library System and Document Management System for KYC:

• Requirements gathering for new library system

• Creating electronic DMS & lending system

• Connection to FileNet (DMS) and external archive systems

• Preparation for connection to new inbound systems (document scanning)

• Implementation of KYC requirements for CDD

• New process development for data and document management

• Implementation of Scan Software for KYC:

• Introduction of scan software for validating national and international IDs including mobile devices

• System requirements gathering including mobile device connection

• Implementation of new server landscape with external provider

• Implementation and testing of 3rd party scan software

• Planning piloting and nationwide rollout

• Implementation of cross-country security concept

• Service process implementation

• Helpdesk training

• SLA definition

• FileNet connection

Project management of software and infrastructure projects; Scrum Master for multiple projects, coaching of agile methods.

• Replacement of Fabasoft as workflow management and CRM system
• Master Data Management system implementation
• Process analysis and development of alternatives
• Web portal development for data delivery
• New process development for customer data reporting
• MDM interface development
• Migration and synchronization tools development
• Interface development for output management
• PoC development platform via Hyper-v
• Project Owner coaching in Scrum
• Confluence wiki setup
• Risk management
• Communication structure creation across distributed locations
• Weekly reporting
• Steering committee meeting organization
• Team recruiting
• Jira workflow implementation
• Knowledge base development

Management of software and infrastructure projects in CEE countries and Austria

Data center migration