Josef (Christian) P.
Project Manager for Implementation of a SIEM Solution
Experience
Jan 2024 - Dec 2024
1 yearGermany
Project Manager for SIEM Solution Implementation
German Armed Forces
- Project manager for building a SIEM solution while following the strictly predefined ITSM process of the German Armed Forces.
- Implementation of a SIEM solution in compliance with BSI + NIS of the German federal administration (BSI = Federal Office for Information Security, NIS = Network and Information Security).
- Special implementation process of the German Armed Forces and BWI (BWI = IT service provider of the German Armed Forces).
- Learning the ITSM processes.
- Organizational distribution of the project team across Germany.
- Taking over an ongoing project until go-live.
- Team size: 5-20 people.
- Tools: Kubernetes, OpenSearch, Office, Jabber, Webex, SharePoint, Confluence, Jira.
Jan 2022 - Dec 2023
2 yearsAustria
Project Manager for SIEM/SOC Implementation
INIQA/UITS
- Planning and implementing a SIEM/SOC system (BSI basic protection) for 18 European countries – insurance in multiple phases and handling FMA-related topics and findings.
- Introducing SIEM/SOC in the company – Austria and group wide.
- Implementing various regulatory requirements and FMA findings, AD trust requirements, company-wide network segmentation, shared services, whitelisting, password management system.
- Planning and executing failover tests (FMA requirement) to maintain business continuity management including documentation.
- Developing and implementing the SIR processes in the company.
- Adapting the helpdesk processes for SIEM/SOC.
- Setting up an agile SIR team (hybrid), creating SMEs (role definition).
- Introducing an agile collaboration model (Kanban).
- Improving the SIR processes based on operational experience.
- Creating playbooks and documentation.
- Preparing the rollout of the processes to the countries.
- Developing threat modeling for cloud and applications.
- Analysis and evaluation activities for DORA.
- Introducing new security processes (BSI basic protection).
- Adjusting existing processes in the areas of helpdesk and security.
- Introducing agile processes alongside the project (Lean PM).
- Planning and executing projects with external partners.
- Planning and implementing projects (waterfall, hybrid) – Lean PM reporting, risk and stakeholder management.
- Controlling external implementation teams.
- Creating, introducing and optimizing processes for SIEM/SOC.
- Creating playbooks for each SIR process.
- Coaching and training team members in agile methods.
- Building an agile security team (Kanban).
- Team size: 5-20 people.
- Technologies & Tools: Azure DevOps, Cloud (AWS, Azure), Miro, Confluence, Jira, ServiceNow, Active Directory, networking technology.
Jan 2021 - Dec 2022
2 yearsAustria
Project Manager / Scrum Master
Zurich Insurance
- Scrum Master for introducing a new core insurance system. The areas for customer management, policies, claims, billing, brokers and commissions on the host are being replaced by new systems.
- Project language: English.
- Software implementation for multiple streams – cross-functional teams (life, sales, central services, new core system).
- Agile coaching.
- Removing impediments, fostering collaboration in the teams and supporting methodical work.
- Controlling external development teams.
- Adapting agile processes to current standards.
- Organizing and facilitating Scrum meetings (planning, retrospective, review meetings, refinements).
- Conducting dailies, maintaining backlogs, dashboard, refinements.
- Preparing monthly reporting for POs.
- Coaching the PO and team in agile processes and quality by:
- Defining Definition of Ready (DoR) and Done (DoD).
- Precise planning to ensure deliverables.
- Setting up cross-team alignment meetings.
- Team size: 5-10 people.
- Technologies & Tools: Azure DevOps, Mural, Java, Active Directory (PG LDAP), Confluence, Jira.
Jan 2019 - Dec 2020
2 yearsAustria
Project Manager and Scrum Master
- Implementing ECM based on OT (OpenText) in the government sector.
- Project manager for implementing various data storage and management concepts for ECM based on OpenText.
- Scrum Master for the delivery of various developments in OpenText.
- Implementing and adapting existing support processes.
- Project management for various ECM projects (Lean PM).
- Implementing various BPM processes based on AWP (OpenText).
- Creating digitalization concepts around ECM.
- Establishing quality standards for digitalization in the company (governance, compliance, collaboration, etc.).
- Convincing management and staff of the new ways of working and adapting business processes.
- Project leadership (Lean PM) – implementing Kanban and Scrum methods.
- Consulting on concept development and implementation.
- Acting as communication interface between the business unit and management.
- Organizing periodic meetings, steering with the client.
- Leading workshops with business units for adapting existing and new processes to the new system landscape including optimization.
- Improving the quality of agile structures and processes by:
- Defining Definition of Ready (DoR) and
- Defining Definition of Done (DoD).
- Team size: 5-30 people.
- Technologies & Tools: OpenText (AWP, Content Server, Content Manager, PowerDocs, OTDS), Citrix, Jira, Miro.
Apr 2014 - Aug 2014
5 monthsAustria
Project Coach and Resource Planner / Consultant for Project Processes and Portfolio Management, Resource Planner
Prinzhorn Holding
- Introducing MS Project 2013 as a PM tool.
- Using SharePoint as a PM tool for reporting, task and issue management.
- Planning multiple parallel projects in Project 2013.
- Allocating resources and identifying resource conflicts.
- Supporting subproject managers in using the tools.
- Rolling out MS Project 2013 and SharePoint as planning and communication tools during ongoing projects.
- Ensuring tool acceptance by the staff.
- Advising on the use of Project 2013 and SharePoint as project management and communication tools.
- Resource planning for ongoing projects in Project 2013 (SAP implementation, introduction of Infor as a BI system).
- Developing portfolio management concepts.
- Advising on the impact on project plans based on the actual skills and competencies of project staff.
- Setting up report management with MS Project 2013 and SharePoint (burndown chart, status report, critical chain, etc.).
- Advising the project manager and subproject managers on using MS Project and SharePoint as reporting tools; interpreting the data and drawing conclusions for the project progress.
- Documenting work packages, creating KPIs to secure work results in SharePoint.
- Risk management in the execution of ongoing projects (prioritization, likelihood of occurrence, and mitigation).
- Creating various templates for project status reporting (project status; resource availability and utilization; critical chain; etc.).
- Supporting test management (test planning, coordination and controlling); managing defects (prioritization, assigning defects to responsible parties, planning retests).
Jan 2014 - Dec 2019
6 yearsAustria
Project Manager and Quality Manager
UniCredit Services GmbH
- Transition of Bank Austria's print and mail center to the new D2D and POST providers.
- Planning and implementation of a new IDscan release for KYC.
- Project management for outsourcing the print and mail operations to an external provider and integrating them with the bank's existing systems.
- Migration of host and individual print jobs to the new external sites and target environment via automated workflows, ensuring secure data transfer while maintaining business continuity and SLAs.
- Defining service and incident processes in coordination with partners and implementing these processes to meet SLAs based on ITIL and ITSM.
- Controlling external providers and development teams.
- Gathering requirements for the new target environment while preserving existing business processes across all units.
- Designing the architecture for data transfer with strong security measures.
- Ensuring lossless and high-performance data transfer.
- Defining OLAs and SLAs.
- End-to-end incident process throughout the workflow with external partners.
- High degree of automation.
- Connecting external staff to BA systems via Citrix.
- Leading the project using group-wide processes.
- Requirements engineering: gathering development requirements to ensure the existing software delivers correct results after the change.
- Gathering functional requirements for print management to ensure and guarantee that outputs reach their recipients.
- Gathering and adapting existing processes to ensure familiar workflows without extra effort.
- Creating an architecture concept for data transfer that meets business and security requirements.
- Implementing various automated and encrypted file transfer workflows to send host files (AFP) and individual files (PDFs) to the target systems of two legally distinct partners.
- Automations to ensure data integrity.
- Ensuring business continuity across the process with multiple external partners and defining incident and change processes.
- Defining and implementing service processes (ITIL, ITSM).
- Defining OLAs and SLAs for collaboration.
- Establishing lean and fast incident processes.
- Quality assurance of business requirements by defining acceptance-related KPIs.
- Analyzing the performance and scalability of ongoing processes.
- Analyzing, evaluating, and performing performance, scalability, and security tests to validate and ensure SLAs.
- Creating an automated control system for invoice checking.
- Risk management; implementing mitigation measures.
- Release management: preparing deployment processes (rollout processes) in the program and after go-live support.
- Team size: 5-30 people.
- Technologies & Tools: HP-ALM, HP Service Manager, Citrix, Active Directory (PG LDAP), LMS system, Windows Server 2012, CA Control-Minder, AFP, Ricoh Process Director; AIX, vFiler (NAS).
- Implementing a library management system and migrating archived data, as well as digitization efforts for KYC (Know Your Customer) to meet CIP (Customer Identification Program) and CDD (Customer Due Diligence) requirements.
- Gathering requirements for the new library system with the goal of:
- Creating a new electronic DMS & lending system.
- Integrating with FileNet (DMS) and external archive systems.
- Preparing integration with new inbound systems (document scanning).
- Implementing KYC requirements for CDD (Customer Due Diligence).
- Defining and implementing processes for the archive & DMS system.
- Creating a proof of concept for a new library system (archive system).
- Issuing RFP and selection process for external archive system providers.
- Implementing new archive systems and integrating with DMS (FileNet).
- Designing and implementing new processes for managing data and documents for KYC (Know Your Customer) and CDD (Customer Due Diligence).
- Implementing interfaces to FileNet (form management).
- Organizing release management for the digitization program in coordination with the bank.
- Quality assurance of requirements in coordination with the bank.
- Migrating existing archive systems to the new library system.
- Selection process for external providers for archive systems and library software.
- Implementing security measures on the new systems.
- Gathering requirements for the new library system to enable quick document retrieval, efficient lending processes, and support existing and planned digitization workflows.
- Gathering requirements for interfaces of existing systems.
- Gathering requirements and running selection processes (defining KPIs) for external providers in collaboration with procurement.
- Quality assurance of business requirements by defining acceptance-related KPIs.
- Drafting cooperation contracts with external partners in coordination with legal.
- Defining OLAs and SLAs, including adjusting bank and UBIS business processes; developing and implementing service processes based on ITIL and ITSM to maintain SLAs.
- Implementing and testing security requirements.
- Communicating with various providers (VTS, etc.) in line with group communication processes.
- Creating processes required for archive operations.
- Implementing, testing, and adjusting processes.
- Ensuring that processes work organizationally and technically based on defined KPIs.
- Analyzing the performance and scalability of ongoing processes.
- Analyzing, evaluating, and conducting performance, scalability, and security tests to validate and ensure SLAs.
- Release management: preparing deployment processes in the program and providing after go-live support.
- Team size: 3-25 people.
- Technologies & Tools: HP-ALM, HP Service Manager, IBM FileNet, Active Directory (PG LDAP), LMS system, Windows Server 2012, CA Control-Minder.
- Introducing scanning software to validate national and international IDs for KYC (Know Your Customer) & CIP (Customer Identification Program), including support for mobile devices—provider: IDscan.
- Gathering requirements for the scanning system software company, including integration of mobile devices.
- Gathering requirements to adapt the existing customer management system for flexible scanner deployment (fixed and/or mobile).
- Aligning requirements with the external provider.
- Implementing a new server landscape with the external provider (VTS).
- Implementing and testing third-party scanning software to validate IDs.
- Planning pilot and nationwide rollout for hardware and software.
- Implementing a cross-country security concept with Germany and Italy, including the use of security tools (Envision).
- Implementing service processes for internal and external providers.
- Training for the helpdesk.
- Defining SLAs.
- Integrating with FileNet.
- Collaborating with external providers based in England and Turkey.
- Working with virtual teams in Germany and Austria.
- Gathering the bank's requirements for the system to ensure scans and result data are processed correctly.
- Quality assurance of business requirements by defining acceptance-related KPIs.
- Creating and implementing service management processes in-house and 3rd level support with an external provider.
- Communicating with various providers (VTS, etc.) following corporate communication processes.
- Analyzing, evaluating, and conducting performance, scalability, and security tests to validate and ensure SLAs.
- Project controlling, creating status reports, preparing presentations for the steering committee.
- Release management: preparing deployment processes in the program and after go-live support.
- Team size: 3-15 people.
- Technologies & Tools: HP-ALM, HP Service Manager, IBM FileNet, Active Directory (PG LDAP), IDScan, DB2, MS SQL, C#, Envision, Windows Server 2012.
- Stream lead for program quality management and release management in the dIPS (digital Initiation Programming Services) program for Bank Austria and UCS digitization as part of KYC (Know Your Customer).
- Leading test and quality management for a program on data digitization, inbound mail scanning, archiving, and workflow management.
- Test manager for inbound mail scanning and data archiving.
- Quality assurance of KYC (CIP & CDD) requirements for the program in coordination with the bank.
- Establishing test and quality management for an international program to maintain CIP and CDD for KYC.
- Collaborating with distributed teams of different cultures and languages, using various project management methods.
- Creating a quality management concept for the dIPS Smart Office program—mail scanning, document management, archiving.
- Supporting the planning and control of agile software projects.
- Analyzing requirements and adapting business processes.
- Quality assurance of business requirements by defining acceptance-related KPIs.
- Analyzing the performance and scalability of ongoing processes.
- Analyzing, evaluating, and conducting performance, scalability, and security tests to validate and ensure SLAs.
- Creating a quality management concept for the dIPS Smart Office program.
- Planning and implementing quality management in the program (lead).
- Developing various test strategy concepts for the projects in the program, including defect tracking in HP-ALM.
- Planning and implementing incident & change management processes.
- Release management: preparing deployment processes in the program and after go-live support.
Jan 2013 - Dec 2014
2 yearsAustria
Project Manager
R-Solution
- Project management for a software project - core banking system.
Jan 2013 - Dec 2014
2 yearsAustria
Project Manager, Methodology Manager, Scrum Master
Valida
- Project management of software and infrastructure projects; Scrum Master for multiple projects, coaching agile methods (Scrum).
- Replacing Fabasoft as workflow management and CRM system; building a master data management system.
- Analyzing existing processes and developing alternative ones to increase efficiency and reduce lead time.
- Creating a web portal for data deliveries and developing new business processes.
- Developing new processes for customer data submissions.
- Analyzing and redeveloping the monthly processing of customer data.
- Redeveloping all interfaces to MDM.
- Developing migration and synchronization tools.
- Redeveloping interfaces to the core system and connecting satellite systems (SOA).
- Developing interfaces to the output management system – Invaris.
- Proof of Concept – development platform for external suppliers via Hyper-V.
- Redeveloping the data submission system (workflow for customer data submissions).
- Coaching product owners on Scrum.
- Setting up a wiki in Confluence.
- Taking over ongoing projects; implementing various special requests from the project sponsor in ongoing projects (change requests).
- Planning, execution, and controlling of software and infrastructure projects.
- Continuous risk management.
- Communicating and implementing changes resulting from change requests in the project.
- Establishing communication structures across distributed sites.
- Weekly reporting to the project sponsor.
- Organizing and moderating steering committee meetings (monthly).
- Coaching product owners on the Scrum method.
- Selecting and recruiting the respective developers and testers.
- Implementing issue and defect tracking workflows and systems in Jira.
- Managing and tracking issues and defects across all projects.
- Building a knowledge base in Confluence.
- Team size: 3 teams of 7-10 people (BAs, developers, testers) at distributed locations.
- Technologies & Tools: Java, Eclipse, Spring, JSP, Servlets, Hibernate, Maven, Jenkins, Tomcat, Sonargraph (SonarJ), JBOSS, .NET, C#, C++, Microsoft TFS, V-Cobol, DB2, PostgreSQL; SOA, Scrum methodology, Citrix, XenApp, VMware, Hyper-V, Confluence, Jira, HP-ALM, Tosca, DocuWare, Invaris.
Jan 2012 - Dec 2012
1 yearAustria
Delivery Manager & Scrum Master
Telekom Austria
- For DWH projects.
Jan 2011 - Dec 2011
1 yearAustria
Project Manager
OMV
- Leading software and infrastructure projects in CEE countries and Austria.
Jan 2010 - Dec 2011
2 yearsAustria
Project Manager
Fusion Mobilkom and Telekom Austria
- Agile software projects.
Jan 2009 - Dec 2010
2 yearsAustria
Project Manager
MB-Tech
- Data center migration.
Jan 2007 - Dec 2009
3 yearsProject Manager
S-IT Solution
- Implementation of SAP and risk management software applications in CEE countries.
Jan 2005 - Dec 2007
3 yearsAustria
Project Manager
Federal Ministry of Finance and Federal Computing Center
Languages
German
NativeEnglish
AdvancedRussian
ElementaryEducation
University of Applied Sciences Burgenland
Change Management & Leadership · Austria
University of Vienna
Master in Training and Development · Training and Development · Austria
University of Linz
Holistic Business Process Management · Austria
...and 1 more
Certifications & licenses
Academic Integrative Business Trainer
KoKoCo
Re-Teaming Coach Training + Certification
Certified Scrum Master
Scrum Alliance
ECM Master for Content & Document Management
AIIM
ITIL Foundation Seminar + Certification
TÜV Bayern
Re-Certification Level B
IPMA P-M-A Austria
Senior Project Manager Certificate
IPMA P-M-A Austria
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