Projektmanager for implementing a Siem Solution while maintaining a strictly predefined ITSM process of the Bundeswehr.
Planning and implementation of a Siem/SOC system (BSI-Grundschutz) for 18 European countries - insurance in multiple phases and implementation of FMA-relevant topics and findings.
Scrum Master for introduction of a new insurance core system. Areas of customer management, policies, claims, billing, brokers and commission on host to be replaced by new systems. Project language English.
Project manager and Scrum Master for ECM implementation based on OpenText in government sector.
Stream Lead for Program Quality Management and Release Management in dIPS program - digital Initiation Programming Services Digitalization Bank Austria and UCS for KYC.
Consultant for project processes and portfolio management, resource planner.
Multiple projects:
PPLS - Postal, Printing, Logistic Services and Scanning:
Project management for outsourcing print and postal services to external provider and connection to existing bank systems
Migration of host and individual prints to new external locations and target landscape through automated workflows
Definition of service and incident processes with partners
Development and implementation of service processes to maintain SLAs based on ITIL and ITSM
Controlling external providers and development teams
Implementation of new Library System and Document Management System for KYC:
Requirements gathering for new library system
Creating electronic DMS & lending system
Connection to FileNet (DMS) and external archive systems
Preparation for connection to new inbound systems (document scanning)
Implementation of KYC requirements for CDD
New process development for data and document management
Implementation of Scan Software for KYC:
Introduction of scan software for validating national and international IDs including mobile devices
System requirements gathering including mobile device connection
Implementation of new server landscape with external provider
Implementation and testing of 3rd party scan software
Planning piloting and nationwide rollout
Implementation of cross-country security concept
Service process implementation
Helpdesk training
SLA definition
FileNet connection
Project management for core banking system software project
Project management of software and infrastructure projects; Scrum Master for multiple projects, coaching of agile methods.
DWH projects
Management of software and infrastructure projects in CEE countries and Austria
Agile software projects
Data center migration
Implementation of SAP and Risk Management software applications in CEE countries
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