João Mira
Founder & Builder
Experience
Founder & Builder
Franzie
- Led the "0 to 1" development and launch on App Store and Google Play, utilizing Mixpanel analytics to validate and refine features during a 100-user beta.
- Built the full-stack architecture using React Native and Supabase, integrating Gemini and ElevenLabs APIs to power personalized AI stories and speech-to-text.
- Engineered a custom spaced repetition algorithm to optimize vocabulary retention and personalize the learning path for users.
Product Manager II
Doctolib
- Led a digital check-in project to 2 million check-ins in its first 2 months, reducing wait times for pre-admitted patients.
- launched a centralized document management system to 5M+ monthly document views, saving thousands of hours annually.
Product Manager
Doctolib
- Developed a patient messaging platform for hospitals, later scaled and deployed to 100% of medical practices on Doctolib.
- Secured full KHZG compliance for the hospital product, directly enabling contracts with major hospital groups like Charité and Sana Kliniken.
Digital Product Manager
Grenion Brands
- Led the platform migration from WordPress to Shopify, completing the transition in just 3 months.
- Launched 3 new brand stores.
- Boosted the page value of our category pages by over 10%.
COO & Lead Product Manager
Startup Guide & Impact Index
- Directed the development of startupguide.com, a multi-city digital media platform and webshop for entrepreneurship content, then a leading platform in Europe's startup scene.
- Led the creation of a digital platform highlighting impactful startups, funded by a Danish government grant.
Enterprise Customer Advocate
Hootsuite
- Achieved a 97%+ CSAT by providing exceptional enterprise-level customer support, boosting software adoption, and adeptly prioritizing client queries across teams.
Senior Process Associate
Genpact
- Pioneered GSK’s first customer support service in Portugal, oversaw IT infrastructure setup, and executed operational audits.
Product Manager
Toyno
- Directed end-to-end development of new physical products (supply chain to go-to-market strategy) and built a complete in-house e-commerce platform from scratch.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (6.5 years), Media and Entertainment (4 years), Retail (3 years), Healthcare (2.5 years), Manufacturing (1.5 years), and Education (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Product Development (10.5 years), Information Technology (9 years), Customer Service (2 years), Supply Chain Management (1.5 years), Business Intelligence (1 year), and Audit (0.5 years).
Skills
- Agile
- Figma
- Sql
- React Native
- Genai / Llms
- Supabase
- Apis
- Mixpanel
Languages
Education
ISEG - Lisbon School of Economics & Management
Bachelor’s degree in Applied Maths to Economics & Management · Applied Maths to Economics & Management · Lisbon, Portugal
Certifications & licenses
Postgraduate Certificate in Foresight, Strategy and Innovation
ISEG - Lisbon School of Economics & Management
Profile
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