Francis D.
Training & Development Manager
Experience
Jan 2023 - Dec 2024
2 yearsLae, Papua New Guinea
Training & Development Manager
ICTSI South Pacific
- Responsible for driving workforce development initiatives for a large-scale international container terminal with a workforce of 400+ employees.
- Reported to the Head of HR and collaborated with C-suite executives to address organizational training objectives and development needs.
- Completed the DHERST 10 Standards Institutional Registration Audit for the organization’s Centre of Excellence, including policy documentation and systems governance.
- Collaborated with NATTB to form strategic partnerships to introduce apprenticeship and trade testing programs for specialized crane operators (MHC, RTG, STS cranes), a first for PNG.
- Designed and delivered the Graduate Development Program, achieving exceptional workforce development success in critical areas such as safety and engineering.
- Facilitated over 10,000 training hours, surpassing key organizational objectives and ensuring that technical teams received international exposure and practical development opportunities.
Jan 2021 - Dec 2023
3 yearsMadang, Papua New Guinea
Acting Director of HRM / Senior HR Officer – Workforce Development
Divine Word University
- Held multiple progressive roles, providing comprehensive HR leadership and advisory for a workforce of 500+ employees across academic and administrative divisions.
- Collaborated with university leadership teams to enhance institutional HRM frameworks and address staff development needs.
- Designed and implemented the Workforce Development Plan, linking employee performance to institutional strategic objectives and fostering a culture of accountability and high performance.
- Championed legal compliance by integrating the application of over 30 PNG employment laws across workplace grievance procedures, recruitment systems, and policy guidelines.
- Reengineered university-wide performance management and reward systems, driving measurable improvements in staff engagement and alignment with key institutional goals.
- Provided strategic advisories to the leadership team on handling employee grievances and workplace conflict resolution.
- Coordinated senior staff recruitment and search committee functions, providing expert oversight for academic and administrative appointments.
Jan 2019 - Dec 2021
3 yearsPort Moresby, Papua New Guinea
Business Lecturer (HRM Strand)
University of Papua New Guinea
- Developed and delivered transformative HRM courses for undergraduate and professional studies students, advancing HR education and bridging academic knowledge with industry requirements.
- Designed innovative industry-relevant courses to address PNG’s knowledge gaps in governance, legal compliance, and HR standards.
- Pioneered the development of the Legal Framework of HRM Practice in PNG course, now a compulsory course within the HRM degree program at UPNG.
- Mentored over 120 students annually.
- Strengthened academia-industry engagement by creating programs for industrial placements and graduate employment.
Jan 2009 - Dec 2019
11 yearsPort Moresby, Papua New Guinea
Senior Executive Officer & Program Coordinator
PNG Human Resource Institute
- Oversaw strategic direction, operational success, and stakeholder engagement for PNG’s premier professional HR Institute.
- Regularly updated members on compliance updates to PNG’s labor laws and tax, engaging with DLIR, DPM, and IRC to advance HR standards and legal compliance.
- Expanded membership to over 9,000 professionals, including 2,000 certified HR practitioners and 100 corporate members.
- Maintained over five years of unqualified audit opinions, ensuring compliance with IFRS standards for a non-profit organization with K2 million annual turnover.
- Partnered with UPNG to graduate over 260 HR professionals, including 60 master’s degree holders specializing in strategic HRM over a five-year period.
- Championed nationally recognized HR certification programs, setting the benchmark for HR professionalism in the South Pacific.
- Coordinated multi-million Kina partnerships with international sponsors, including Brunel International (K5M), enabling local professionals to complete advanced certifications.
- Managed and mentored graduate internship programs through a partnership with Airswift (Air Energi), resulting in over 90% employment success rates for trainees.
- Oversaw the National Annual HR Conference for five consecutive years, with attendance exceeding 400 participants annually.
- Collaborated with BCFW, IFC, NZAid, and the World Bank to introduce PNG's first Workplace Sexual Harassment Policy Guidelines, championing inclusivity and compliance across organizations.
Summary
Experienced HR leader transitioning to specialize in Learning and Development with over a decade of experience in designing, developing, and delivering impactful training and development programs. Proven ability to identify learning needs, create and implement effective learning strategies, and foster a culture of continuous professional development. Skilled in developing and managing training budgets, overseeing outsourced training, and implementing performance management systems to enhance employee capabilities. Passionate about empowering individuals and contributing to organizational capability through strategic learning initiatives.
Languages
English
NativeEducation
Oct 2014 - Jun 2016
University of Papua New Guinea
Master of Human Resource Management · Human Resource Management · Port Moresby, Papua New Guinea
Oct 2006 - Jun 2009
University of Papua New Guinea
Bachelor of Environmental Science · Environmental Science · Port Moresby, Papua New Guinea
Certifications & licenses
Professional Certificate In HRM Practices In PNG
PNGHRI
Executive Development & Strategic Leadership
PNGHRI
Advanced Certificate In Laws On HRM Practices
PNGHRI
Train The Trainer Certification (TOT)
PNGHRI
Marine Biodiversity Conservation Certification
Motupore Island Research Center
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