Arnold A. - AI Prompt Evaluator, Data Annotator and Independent HR Consultant

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Indonesia

Experience

Jan 2023 - Present

3 years

Remote

AI Workflow Automation & RAG Developer

Various Companies

Engineered advanced workflow automations using n8n, Python, and LLM-based pipelines, significantly reducing manual workload and accelerating HR & business operations for multiple clients.
Applied expert-level Prompt Engineering methodologies (chain-of-thought, self-reflection, multi-agent prompting, benchmarking, and evaluation frameworks) to consistently produce high-quality, context-aware outputs across complex HR, OD, and technical domains.
Built custom Retrieval-Augmented Generation (RAG) systems to enhance LLM reasoning, accuracy, and domain adaptation—enabling AI agents to solve specialized, client-specific problems with greater reliability.
Optimized RAG pipelines through prompt–response evaluation, vector store refinement, and embedding strategy tuning, increasing relevance scores and reducing hallucination rates across diverse use cases.
Integrated LLMs (ChatGPT, Gemini Advanced, DeepSeek, Claude, and open-source models) into structured automation workflows to create end-to-end systems for document generation, policy interpretation, CV screening, and other HR functions.
Conducted continuous model audits, RAG evaluations, and quality assurance to ensure system reliability, safety, and alignment for enterprise-level clients.Optimized RAG pipelines through prompt–response evaluation, vector store refinement, and embed

Jan 2023 - Present

3 years

AI Prompt Evaluator and Data Annotator

Secure and optimize generative AI systems for Fortune 500 clients and leading AI platforms (Appen, Remotask, Outlier, Aligner, Invisible, Mercor, OneForma etc.)
Identified and neutralized adversarial threats through jailbreak/benign prompt classification, protecting LLMs from malicious exploits and alignment violations in sensitive projects (SFT and RLHF projects)
Designed and evaluated AI prompts/responses across modalities (text, image, audio) to train enterprise models for accuracy, safety, and human alignment (SFT and RLHF projects)
Led labeling initiatives for complex datasets: audio transcription, image segmentation, and SEO-optimized content—enhancing model performance for search, vision, and speech systems (SFT and RLHF projects)
Engineered an automated CV screening system using n8n workflows and GPT-4, reducing manual review time for HR clients through intelligent prompt-driven coding
Constantly used various prompt engineering techniques to solve human capital related complex problems, especially in handling various organizational development projects

Jan 2021 - Present

5 years

Independent HR Consultant

Led enterprise-wide OD initiatives for clients across IT, manufacturing, mining, and retail sectors; redesigned structures to optimize reporting lines, clarify roles, and align operations with strategic goals
Leveraged advanced AI platforms (ChatGPT, DeepSeek etc.) and precision-engineered prompts to accelerate and enhance HR deliverables, including organizational design, job description development, job evaluation, and competency modeling
Overhauled 100+ job descriptions using AI-augmented frameworks; implemented Hay Method evaluations to ensure pay equity and industry-aligned compensation
Mapped value streams and developed SOPs for HR and departmental processes, boosting efficiency and compliance
Built AI-assisted competency matrices (SKKNI/SFIA) to target skill gaps; designed 360° performance systems to drive growth
Enabled organizational excellence for IT, manufacturing, and mining clients through tailored OD, compensation, and performance solutions

Nov 2013 - Jan 2019

5 years 3 months

Head of HR Department

Various Companies

Conducted SWOT and PESTEL analyses to reassess and refine the organization's vision and mission, ensuring alignment with current trends and maintaining competitiveness
Conducted and periodically reassessed company values and culture using the OCAI tool
Determined value stream mapping and coordinated with department heads to develop comprehensive SOPs, rules, and procedures, including end-to-end HR processes and strategic areas such as talent acquisition, industrial relations, and performance management systems; enhanced consistency and compliance across departments
Periodically reassessed the organizational structure to ensure effectiveness and efficiency in aligning with the company’s vision, mission, and values
Developed and periodically conducted assessments of job descriptions, workload analysis (WLA), job evaluations, compensation and benefit structures, and company rules and policies to support the achievement of company goals
Developed and periodically assessed HR budgets to ensure their effectiveness and efficiency in achieving company goals
Designed a performance management system and conducted regular 360-degree performance appraisals to provide employees with constructive feedback and ensure alignment with company goals
Developed and regularly conducted employee engagement and satisfaction surveys to evaluate the effectiveness and efficiency of employee support programs
Developed annual people development and employee engagement programs based on performance appraisals, satisfaction surveys, and training needs analysis
Developed and periodically reassessed replacement charts and succession plans to better align with turnover rates and adapt to organizational restructuring
Ensured end-to-end HR operations (from talent acquisition to industrial relations) could effectively and efficiently meet company goals and comply with approved annual HR budget
Led end-to-end talent acquisition activities for leadership and selected expert positions, ensuring alignment with user requirements and preferences
Led the design, implementation, and oversight of CSR programs, ensuring alignment with external stakeholders' preferences and company goals
Acted as the company representative to resolve industrial relations issues and disputes with all involved parties
Led the procurement and periodic assessment of all HR-related third-party services (headhunters, psychological testing, security, cleaning, outsourcing, and law firms), ensuring their performance met company standards
Coordinated with department heads to lead the design, implementation, and oversight of improvement programs across Sales & Marketing, Warehouse & Logistics, Small-Medium Manufacturing, R&D, and Administration aimed at maximizing revenue and minimizing costs

May 2009 - Oct 2013

4 years 6 months

Training & Recruitment Manager

PT Mitra Insan Sejahtera

Spearheaded a team of 34 recruiters across 17 regions in Indonesia, optimizing regional talent acquisition
Met and exceeded monthly recruitment targets through strategic process management and execution
Boosted recruitment efficiency, successfully filling over 90% of open roles each month
Led regular recruitment strategy reviews, leveraging multiple communication platforms for effective coordination
Maintained rigorous follow-up on recruitment reporting and approval workflows
Created a comprehensive competency matrix to evaluate and enhance employee skillsets
Tailored training initiatives to align with specific job requirements, fostering employee development
Ensured strict compliance with quality standards among training providers for content and delivery

Jun 2000 - Dec 2008

8 years 7 months

Various Level in Sales & Marketing Department

Various Companies

Spearheaded the development and execution of a Balanced Scorecard for the Sales Business Unit, ensuring comprehensive performance management
Harmonized Balanced Scorecard indicators to optimize recruitment, operations, training, and professional development processes
Successfully steered the Sales Business Unit to achieve break-even in a three-year timeframe, showcasing strategic acumen and operational excellence
Utilized expertise in sales and customer service within diverse industries such as B2C home appliances, general insurance, B2B raw material import/distribution, and OTC retail
Designed and executed robust sales and customer service management systems to enhance operational efficiency
Concentrated on driving performance and delivering quantifiable outcomes in B2B raw material import/distribution and OTC retail sectors

Summary

A HR Strategy Expert and AI Workflow Automation Architect with 15+ years transforming organizations through people strategy, operational excellence, and advanced AI systems. I operate at the intersection of Human Capital, Generative AI, and Intelligent Automation; building solutions that help companies scale faster, work smarter, and make better talent decisions.

My background includes redesigning 100+ job architectures, implementing Hay Method compensation frameworks, building agile SOPs that improve compliance and efficiency, developing AI-assisted competency matrices, and deploying 360° performance systems across IT, manufacturing, mining, and retail sectors. I engineer end-to-end workflow automations using n8n, Python, and GPT-based models, build custom RAG pipelines, optimize vector stores, evaluate prompt–response quality, and reduce hallucination rates to enhance LLM accuracy and reliability.

I also support global AI platforms such as Appen, Outlier, Aligner, Mercor, and OneForma through jailbreak detection, alignment evaluation, multimodal prompt testing, and complex data annotation for SFT and RLHF projects. Beyond analytics and system design, I leverage professional voice artistry to translate complex HR-tech concepts into clear, compelling narratives for training and stakeholder alignment.

My mission is to build AI-accelerated, human-centered organizations where people systems, intelligent workflows, and business strategy operate as one integrated engine; empowering companies to future-proof their workforce, strengthen decision-making, and thrive amid disruption.