Enes Avsar - Data Analyst

Q: Where is Enes based?

Enes is based in Hamburg, Germany .

Q: What languages does Enes speak?

Enes speaks the following languages: Turkish (Native), English (Advanced), German (Elementary), Italian (Elementary) .

Q: How many years of experience does Enes have?

Enes has at least 3 years of experience. During this time, Enes has worked in at least 2 different roles and for 3 different companies . The average length of individual experience is 1 year and 1 month . Note that Enes may not have shared all experience and actually has more experience.

Q: What is Enes's latest experience?

Enes's most recent position is Data Analyst at TELUS Digital .

Q: What companies has Enes worked for in recent years?

In recent years, Enes has worked for TELUS Digital , Awilda , and Brainnest .

Q: Which industries is Enes most experienced in?

Enes is most experienced in industries like Retail and Professional Services .

Q: Which business areas is Enes most experienced in?

Enes is most experienced in business areas like Business Intelligence , Marketing , and Sales . Enes also has some experience in Customer Service , Information Technology (IT) , and Operations .

Q: What is Enes's education?

Enes holds a Master in Economics from University of San't Anna and a Bachelor in Economics from Dokuz Eylul University .

Q: Does Enes have any certificates?

Enes has 5 certificates . Among them, these include: Davidson College Introduction to SQL , Microsoft Data Modeling and Visualization in Power BI , and IBM Data Analyst .

Recommended expert

Hamburg, Germany

Experience

Jun 2024 - Jun 2025

1 year 1 month

İzmir, Turkey

Data Analyst

TELUS Digital

Took the lead in analyzing customer support data for a global e-commerce brand's UK and Ireland operations, identifying common issues that resulted in a 30% increase in first contact resolution and a 25% decrease in repeat customer requests.
Created Power BI service performance dashboards to assist the team in identifying pain points and improving the overall customer experience, resulting in a 15-point increase in NPS.
Worked together with IT and support teams to optimize CRM systems and workflows, resulting in a 20% reduction in average response times.
Used Python (pandas, NumPy) to automate data transformation pipelines, converting complex datasets into usable insights that improved service efficiency.
Designed feedback loops and implemented significant operational adjustments to reduce customer attrition by 18%.
Maintained and improved internal Excel tracking tools for monitoring key performance indicators and delivering weekly updates across teams.

Feb 2022 - Mar 2024

2 years 2 months

Turkey

Data Analyst

Awilda

Focused on consumer behavior analytics for a local e-commerce platform, which resulted in a 20% increase in conversions and 15% greater retention.
Managed over a million data records monthly using Excel and MySQL, lowering reporting time by about a third through automation and better structuring.
Created dashboards in Power BI that provided real-time visibility into sales and marketing performance, allowing teams to respond more quickly and accurately.
Used Python (pandas, matplotlib, seaborn) to apply segmentation techniques and investigate product trends, resulting in a 10% increase in sales.
Cleaned and standardized product data, which helped reduce product returns by 3%.
Delivered realistic, easy-to-understand reports to management, many of which were used in critical decision-making processes.

Nov 2021 - Jan 2022

3 months

Business Analyst Internship

Brainnest

Conducted in-depth stakeholder analysis, identifying key needs and expectations and utilized feedback to develop customer personas and improve targeting, resulting in a 15% increase in click-through rates.
Analyzed company performance and departments, recommending cost-saving measures and implementing cost optimization strategies, resulting in a 10% reduction in operational expenses.
Conducted macroeconomic analysis to provide insights for international expansion, analyzing market potential and competitive landscape which led to operations in two new countries.
Conducted customer satisfaction surveys and feedback analysis, identifying areas for service enhancement and driving a 20% increase in customer satisfaction scores.
Assisted in creating and implementing effective business strategies, implementing a performance tracking system that led to a 20% improvement in project delivery timelines.

Skills

Advance

Microsoft Office Package: Microsoft Word, Excel, Powerpoint, Access Mysql, Sql, Sqlite, Postgresql Python
Microsoft Power Bi

Intermediate

E Views Statistical Analysis Program R Programming Ssps Stata Statistical Econometric Analysis Program

Languages

Turkish

Native

English

Advanced

German

Elementary

Italian

Elementary

Education

Sep 2019 - Dec 2022

University of San't Anna

Master degree · Economics · Italy

Sep 2012 - Jun 2018

Dokuz Eylul University

Bachelor degree · Economics · Turkey · 3.46

Certifications & licenses

Davidson College Introduction to SQL

Davidson College

Microsoft Data Modeling and Visualization in Power BI

Microsoft

IBM Data Analyst

IBM

UDEMY MySQL Bootcamps From Beginner to Expert

UDEMY

Driving Licence: B

Profile

Created

October 2025

Last Update

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Enes based?

Enes is based in Hamburg, Germany.

What languages does Enes speak?

Enes speaks the following languages: Turkish (Native), English (Advanced), German (Elementary), Italian (Elementary).

How many years of experience does Enes have?

Enes has at least 3 years of experience. During this time, Enes has worked in at least 2 different roles and for 3 different companies. The average length of individual experience is 1 year and 1 month. Note that Enes may not have shared all experience and actually has more experience.

What roles would Enes be best suited for?

Based on recent experience, Enes would be well-suited for roles such as: Data Analyst, Business Analyst Internship.

What is Enes's latest experience?

Enes's most recent position is Data Analyst at TELUS Digital.

What companies has Enes worked for in recent years?

In recent years, Enes has worked for TELUS Digital, Awilda, and Brainnest.

Which industries is Enes most experienced in?

Enes is most experienced in industries like Retail and Professional Services.

Which business areas is Enes most experienced in?

Enes is most experienced in business areas like Business Intelligence, Marketing, and Sales. Enes also has some experience in Customer Service, Information Technology (IT), and Operations.

What is Enes's education?

Enes holds a Master in Economics from University of San't Anna and a Bachelor in Economics from Dokuz Eylul University.

Does Enes have any certificates?

Enes has 5 certificates. Among them, these include: Davidson College Introduction to SQL, Microsoft Data Modeling and Visualization in Power BI, and IBM Data Analyst.

What is the availability of Enes?

Enes is immediately available full-time for suitable projects.

What is the rate of Enes?

Enes's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.