Daniel Baitler
Rollout Manager Retail Sales
Experience
Jan 2024 - Present
1 year 7 monthsRollout Manager Retail Sales
BMW AG
- Implementation of The New Retail process and IT infrastructure at BMW Group.
- Led the setup and delivery of The New Retail process and IT infrastructure for the BMW Group across major European automotive markets.
- Managed the enablement of local IT systems and on-ground personnel to support seamless operations and service delivery.
- Conducted hands-on training sessions with local teams, providing process walkthroughs tailored to market-specific requirements.
- Identified key challenges during rollout preparation and implemented real-time improvements to enhance efficiency and ensure a smooth launch.
- Designed and implemented key performance indicators (KPIs) to monitor and optimize the end-to-end (E2E) sales and delivery process, driving improved customer experience.
- Ensured alignment of processes with organizational goals and market-specific requirements to foster scalability and operational excellence.
- Stakeholder Engagement and Communication - Collaborated effectively with local teams to ensure alignment and clarity in processes.
- Problem Solving and Adaptability - Proactively identified challenges and delivered real-time solutions to address market-specific needs.
- Training and Leadership - Empowered local crews through targeted training and continuous support during rollout execution.
May 2022 - Mar 2024
1 year 11 monthsIT Market Manager
BMW
- Project Management: Successfully managed and developed an IT system, ensuring smooth operations and meeting stakeholder requirements across ten markets.
- Stakeholder Management: Led stakeholder management, collaborating closely with internal and external partners to understand their needs and incorporate them into system development. Built strong networks and long-term partnerships through effective communication and relationship management.
- SAP Rollout and Customization: Played a key role in the rollout and customization of SAP modules to align with the specific requirements of different markets. Ensured the system met the functional needs of stakeholders and optimized business processes.
- Production Issue Handling: Efficiently handled production issues, ensuring minimal disruption to operations. Implemented troubleshooting processes and coordinated with relevant teams to resolve issues promptly.
- Continuous Improvement: Identified and implemented opportunities for continuous improvement to enhance system efficiency and performance. Analyzed data and feedback to derive insights and initiate optimization measures.
- Technical Leadership: Provided technical guidance and leadership to the development team, ensuring high-quality implementation of new features and upgrades.
- Effective Communication: Maintained clear and consistent communication with stakeholders, ensuring alignment and satisfaction with the project outcomes.
- Results-oriented: Delivered results that exceeded expectations through proactive problem-solving, strong technical expertise, and excellent interpersonal skills.
Aug 2021 - Oct 2022
1 year 3 monthsKoblenz, Germany
IT Project Manager
Iridium Works GmbH
- Responsible for project and digital product conception, focusing on user-centered design and incorporating market trends and best practices.
- Led and managed the development team, ensuring timely and high-quality delivery of web platforms and apps using agile methodologies.
- Conducted regular meetings and reviews to monitor progress, address challenges, and ensure work quality.
- Coordinated with design and marketing teams to align developed products with overall goals and brand guidelines.
- Oversaw the release process, preparing products for market launch, conducting tests, and addressing issues to ensure smooth releases.
Nov 2020 - Aug 2022
1 year 10 monthsWiesbaden, Germany
B2B Sales Consultant Finance & Credit
VFI Consult
- Provided comprehensive support and proposals for B2B clients in finance and credit acquisition, handling financing needs up to 15 million euros.
- Conducted detailed needs analyses to offer tailored financial solutions, providing informed recommendations to meet specific client requirements.
- Researched and analyzed financial markets and products to create professional proposals, including all relevant information on financing options and conditions.
- Built and managed customer relationships, offering expertise and maintaining excellent communication throughout the process.
Oct 2019 - Apr 2020
7 monthsKoblenz, Germany
Project Manager
Sdui GmbH
- Kick started my freelance career by independently managing external client projects in software development for startups.
- Responsible for scope definition, proposal creation, and engaging necessary service providers.
Summary
A results-driven and entrepreneurial project manager with extensive expertise in IT project management, Agile coaching, and business development. With a passion for innovation and a proven ability to deliver transformative results, I have successfully collaborated with industry leaders such as BMW, driving the implementation of complex IT infrastructure and sales processes across major European markets. My unique blend of technical acumen, strategic leadership, and a keen focus on customer satisfaction enables me to excel in dynamic, fast-paced environments. From managing end-to-end project delivery to empowering local teams through targeted training, I thrive on overcoming challenges and exceeding expectations. Committed to continuous growth, I aim to deliver sustainable value and innovation to any organization seeking impactful and scalable solutions.
Languages
German
NativeEnglish
AdvancedFrench
Advanced Education
Oct 2017 - Jul 2022
Universität Koblenz Landau
Bachelor of Science · Business Management · Koblenz, Germany
Certifications & licenses
Certified Scrum Master & Agile Coach
Scrum Alliance
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