Chunghwan A.
Intern
Experience
Jan 2025 - Present
11 monthsKorea, Republic of
IT Engineer
Q. Solutions
- Provided IT support and system integration services for global retail brands, including Under Armour, Gucci, ALO
- Managed IT service requests through SMA-X, tracking incidents and coordinating resolutions with relevant teams
- Used SAP Easy Access to execute IT workflows, including store openings, procurement tasks, and system updates
- Registered and monitored company devices remotely via VMware Workspace ONE, applying configurations and ensuring compliance
- Monitored store KPIs in MyBusiness Dashboard to assess sales performance and operational efficiency
- Configured POS terminals with Openbravo
- Managed network equipment in Cisco Meraki Dashboard, reviewing port activity and maintaining connectivity
Jan 2022 - Dec 2025
4 yearsKorea, Republic of
Freelance Lecture Assistant
ToBeDone Academy
- Designed and delivered lesson content using Google Workspace (Docs, Slides) and Microsoft Office (Word, PowerPoint)
- Scheduled classes and managed student communications via Google Calendar, email, and internal LMS tools
- Maintained student progress records in Google Sheets and organized resource libraries in Google Drive for easy access
- Utilized AI to create lesson materials, quizzes, and interactive exercises, improving engagement and learning outcomes
United States
Intern
Foundation Creative
- Developed a website project for the company, using HTML/CSS and JavaScript
- Collaborated with the CEO on administrative tasks using Google Workspace (Docs, Sheets, Calendar) for document preparation, scheduling, and team coordination
- Learned and applied basic social media management techniques, drafting posts and tracking engagement
- Edited short promotional videos using Adobe Premiere Pro for online campaigns
- Utilized AI for conducting market analysis with data compiled in Google Sheets and created cold-calling contact lists for outreach initiatives
Languages
English
NativeKorean
ElementaryEducation
Sunmoon University
Bachelor’s · Computer Science · Korea, Republic of
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