Christian Borowski
Head of People Ops Germany
Experience
Head of People Ops Germany
Picnic GmbH
- Responsible for the strategic development and implementation of measures to enhance the efficiency of operational employees in the fulfillment centers and last-mile delivery hubs (approx. 8,000 employees)
- Managed a team of 50 employees, including 4 managers
- Increased operational efficiency and reduced absenteeism by over 4 percentage points within 10 weeks
- Improved unit economics by optimizing data and creating new employee support processes
- Rolled out direct hiring and phased out collaboration with temp agencies, increasing payroll share from 60% to over 95% and reducing cost per hour
- Automated and centralized processes to support further scaling by building a central support team
Senior Manager Business Development
Wolt
- Built and scaled the business with external fleet partners from scratch, resolving courier supply issues within 6 weeks
- Scaled the courier network to several thousand couriers, covering 90% of total demand
- Improved unit economics by 20% through efficiency measures with partner companies
- Increased supply flexibility by implementing performance-based compensation systems
- Led a team of 45 employees (including 6 managers) and 15 BPO service agents across various German locations
- Coached team members, resulting in two promotions within ten months
General Manager
CleverShuttle
- Held P&L responsibility and developed strategic partnerships through joint venture negotiations
- Successfully executed two joint ventures securing multi-million euro investments for rapid expansion
- Scaled the service to a three-digit number of drivers across multiple regions
- Led day-to-day operations, including shareholder management with local partners
- Established relationships with stakeholders (mayors, public authorities) to secure permits and approvals
- Launched B2B services within two weeks during the COVID-19 pandemic as an additional revenue stream
VP Business Development
wunder mobility
- Built the B2B business unit from the ground up and transitioned the business model from B2C to B2B
- Negotiated and closed six-figure contracts with transportation companies and industrial conglomerates within 6 months
- Developed and coordinated pilot projects for new mobility services for a Japanese conglomerate, including business case modeling
Project Manager Strategy & New Business
Daimler AG
- Managed the establishment of a joint venture with a U.S. mobility startup, including commercial and technical due diligence
- Conducted commercial due diligence and prepared reports and board presentations
- Coordinated technical due diligence, RFP, selection criteria, and consulting firm engagement within 6 weeks
- Created decision templates for board resolutions and launched ridepooling services in London and Berlin
- Evaluated additional European launch cities through data-driven analysis and collaboration with local subsidiaries
- Represented the joint venture at internal roadshows to secure management buy-in
Management Consultant
leadvise reply
- Focused on digital transformation, innovation management, and efficiency improvement for clients in financial services, chemicals/pharma, and manufacturing
- Managed projects, conducted client meetings and workshops
- Conceptualized a startup accelerator program for a pharmaceutical company and developed the business case
- Conducted workshops with accelerator providers to connect the pharmaceutical company with the startup ecosystem
Management Consultant
4-advice GmbH
- Developed new business areas, products, and business cases for clients in ICT, insurance, and private equity sectors
- Managed projects, created presentations, and conducted market research
- Modeled the impact of merging three digital services for a telecommunications company, calculating cost synergies and revenue potential
- Prepared a decision document that guided the management’s final decision
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Transportation (8 years), Banking and Finance (4.5 years), Food and Beverage (3 years), Automotive (3 years), Insurance (2.5 years), and Information Technology (2.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Strategy (8 years), Project Management (7.5 years), Operations (7 years), Product Development (6.5 years), Sales (4 years), and Supply Chain Management (3 years).
Summary
As a business-minded leader and interim manager, I bring over ten years of experience in business development, scaling/transformation, and operations management. I have successfully built new business units and driven significant improvements in unit economics. My analytical, results-oriented approach helps optimize operations and improve organizational structures. I have repeatedly built and led high-performing teams in dynamic industries.
With a respectful and motivating leadership style, I create trust — especially in demanding situations, I value open, results-oriented communication. I tackle challenges with a data-driven, solution-oriented, and hands-on mindset, always focused on pragmatic execution and accountability.
Skills
Strategic Business Development And Scaling
- Building And Scaling New Business Units (B2b, B2c)
- Development And Execution Of Go-to-market Strategies
- Negotiation And Closure Of Strategic Partnerships And Joint Ventures
Operations & Transformation Management
- Optimization Of Operational Processes To Enhance Efficiency
- Management Of Change Processes And Transformations
- Analysis And Optimization Of Unit Economics
Leadership And Team Management
- Leadership Of Complex Projects And Initiatives
- Building New Teams As Part Of Growth And Transformation Projects
- P&l And Budget Management
Languages
Profile
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