Bogdan Oprea
Technical Support Lead
Experience
Technical Support Lead
HCLTech
- Troubleshooting and problem resolution: diagnose and resolve technical issues related to telecom infrastructure and services (network connectivity, performance, equipment malfunctions, service disruption) according to SLA definitions; account management and SLA impact responsible
- Installation, configuration, update and upgrade of infrastructure equipment, operating systems and services
- Customer support: answering queries and defects, guiding through problem resolution and providing technical advice related to hardware, virtualization, operating systems and telecom services
- Single point of contact for support and project activities: maintain daily master plan with the customer and liaise with external vendors and service providers to keep the plan up-to-date
- Work closely with product and project managers, architects, network engineers, system administrators, DBAs and customer service representatives
IT Project Manager
BRD
- Contract negotiation: terms and conditions, financial estimation and project resources
- Project resource planning and activities for infrastructure and service migration of banking system
- Local point of contact for executive management
- Account management and SLA impact
- Project coordination for migration activities
DevOps Project Manager
NXP
- Automation of infrastructure management using Ansible playbooks for creating and maintaining Windows, RedHat and Ubuntu operating systems
- Implement Jenkins and Docker as software-as-a-service for development teams
- Scrum master for DevOps team: project coordination
- Change management and release management
Infrastructure Technical Project Manager
Expert One Research
- Plan, execute and monitor IT infrastructure deployment for flood prevention system upgrade to protect population and mitigate destructive consequences
Infrastructure Technical Project Manager
Teamnet
- Design and deploy cloud, hardware and software infrastructure for public sector
IT Project Manager
Airbus Defence and Space
IT infrastructure deployment and validation of interfaces between IT infrastructure and border protection applications
Create new testing environment for border security solution and build international multi-site showroom
Integrate systems in monitoring, backup and restore solutions
Integration, Verification and Validation Engineer
Airbus Defence and Space
- Integrate all systems in system monitoring and backup and restore solutions
UAT Project Leader
Vodafone Romania
UAT Analyst
Vodafone Romania
Software Tester
Vodafone Romania
Software Tester
ENEA
Junior Reviewer
PSS - Prosoft Solutions
Junior Reviewer
National Institute of Statistics
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (10.5 years), Telecommunication (10 years), Government and Administration (4.5 years), Utilities (3 years), Aerospace and Defense (2.5 years), and Manufacturing (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (14 years), Project Management (10 years), Quality Assurance (9 years), Customer Service (5 years), Operations (5 years), and Product Development (1.5 years).
Summary
Supporting high-risk responsibility for IT related telecom-banking-military/national defense-semiconductors industries.
Managing projects, offering support and integrating systems in the above areas, for both private or public sector.
Having interactions with people along the entire software development life cycle (from testers, developers, project managers to CEOs, CIOs, CTOs) from public and private sector.
Collecting worldwide cultural experience from work friends (Canada, China, Finland, France, Germany, Greece, Hungary, India, Italy, Moldova, Netherlands, Portugal, Spain, Saudi Arabia, UK, USA).
Skills
Integration
Testing
Telecommunications
User Acceptance Testing
Requirements Analysis
Project Management
Itil
Business Analysis
System Testing
Solution Architecture
Organisation
Creativity
Communication
Teamwork
Languages
Education
University of Economic Studies
Economist · Economist · Bucharest, Romania
University of Economic Studies
Economist · Economist · Buzău, Romania
Economic Lyceum
accountant statistician · Economics · Buzău, Romania
Certifications & licenses
Data Center Virtualization (VCA-DCV)
Vodafone Romania
ITIL Foundation v3.0
APM Group
Foundation Certificate in Software Testing
British Computer Society
Software Tester
ENEA
Software Tester
PSS - Prosoft Solutions
Profile
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