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Stefania Lazar

Project Manager, Scrum Master

Stefania Lazar
Brașov, Romania

Experience

Oct 2022 - Present
3 years 4 months
Brașov, Romania

Project Manager, Scrum Master

Siemens

  • Lead and manage cross-functional teams to develop and deliver essential features to users, meeting quality standards and adhering to scope, schedule, and budget constraints.
  • Fully manage client communication and coordinate cross-functional teams, overseeing schedules, budgets, and resources for efficient delivery of technical solutions.
  • Act as liaison between clients and technical teams, translating business requirements into technical specifications, integration points, and data mapping.
  • Provide planning and status reports to client and senior management, enabling transparent progress reporting and informed decision-making.
  • Apply Agile principles and facilitate ceremonies such as daily stand-ups and planning sessions to optimize workflow and enhance collaboration.
  • Reduce impediment resolution time by 25% through proactive monitoring and risk management.
  • Improve team operational efficiency by fostering a culture of open communication and adaptability.
  • Mentor and develop junior team members, fostering technical skills and collaborative problem-solving.
  • Achieve 10% budget reduction by replacing high-cost licenses with efficient alternatives.
Mar 2020 - Oct 2022
2 years 8 months
Brașov, Romania

Technical Support Administrator

Siemens

  • Provide comprehensive system administration and technical support for internal and external applications, specializing in system architecture, web services, and networking fundamentals.
  • Develop and implement scripts in Python and VB to automate operational tasks and data processing, contributing to system integration efficiencies.
  • Administer Windows environments, manage user access and security policies, and configure and manage web servers (Apache, Tomcat, IIS) and virtualized systems (VMware, VirtualBox).
  • Troubleshoot complex technical issues involving data flow and system interoperability.
Nov 2014 - Mar 2020
5 years 5 months
Brașov, Romania

Technical Support Specialist

RCS&RDS

  • Provide technical support and troubleshooting for infrastructure types including FTTB/FTTH/FTTx, FO classic, EOC, and GPON.
  • Resolve technical support issues for strategic business customers across networking protocols and issues such as Static IP, BGP, DHCP, IP/MPLS, and DNS.
  • Support customer configurations across Windows, Linux, and Mac OS, achieving 100% resolution rate for L1 and L2 connectivity and email issues.
  • Manage customer expectations and document troubleshooting methods and resolutions in the ticketing system for all open tickets.
Jul 2009 - Nov 2014
5 years 5 months
Brașov, Romania

Customer Service Team Lead

RCS&RDS

  • Lead, train, and supervise technical support teams, integrating new operators for customer interaction.
  • Evaluate and coach operators to achieve performance goals, improving metrics like call handling time and resolution rate by approximately 15%.
  • Develop operator schedules and shifts to optimize coverage and service delivery.
  • Collaborate with other departments and report client situations to stakeholders to maintain updated information.

Summary

I am an experienced, results-driven Project Manager and Agile Leader with over 5 years of dedicated experience successfully planning, executing, and monitoring technical projects. My strength lies in seamlessly combining formal project management methodologies with practical Scrum Mastery to ensure efficient delivery and alignment with strategic business goals.

I am expert in the full project lifecycle, including meticulous planning, resource management, and execution using tools like MS Project. As the critical liaison, I fully manage client communication, translating complex business requirements into clear technical specifications for development teams. My focus on efficiency has contributed to process improvements that reduced impediment resolution time by 25%, accelerating project delivery timelines. Additionally, I leverage a strong technical background in System Administration and Technical Support to accurately assess project risks and dependencies.

Skills

Professional Skills

  • Project Delivery
  • Sprint Planning
  • Agile Facilitation
  • Risk Management
  • Process Improvement
  • Stakeholder Communication
  • Cross-functional Collaboration
  • Requirements Translation
  • Team Coaching
  • Workflow Optimization
  • Backlog Management
  • Problem-solving
  • Continuous Improvement
  • Technical Awareness
  • Kpi Tracking

Technical Skills

  • Jira
  • Linear
  • Confluence
  • Ms Project
  • Power Bi
  • Excel Advanced
  • Servicenow
  • Sharepoint
  • Web Services
  • Data Mapping
  • System Troubleshooting
  • Scripting Basics (Python, Vb)
  • Iis / Apache / Tomcat
  • Sql Basics
  • Networking Fundamentals

Languages

Romanian
Native
English
Advanced

Education

Oct 2004 - Jun 2009

Transylvania University

Bachelor of Engineering, Computer Science · Computer Science · Romania

Certifications & licenses

Certified Scrum Master (CSM)

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Stefania based?

Stefania is based in Brașov, Romania.

What languages does Stefania speak?

Stefania speaks the following languages: Romanian (Native), English (Advanced).

How many years of experience does Stefania have?

Stefania has at least 16 years of experience. During this time, Stefania has worked in at least 4 different roles and for 2 different companies. The average length of individual experience is 4 years and 1 month. Note that Stefania may not have shared all experience and actually has more experience.

What roles would Stefania be best suited for?

Based on recent experience, Stefania would be well-suited for roles such as: Project Manager, Scrum Master, Technical Support Administrator, Technical Support Specialist.

What is Stefania's latest experience?

Stefania's most recent position is Project Manager, Scrum Master at Siemens.

What companies has Stefania worked for in recent years?

In recent years, Stefania has worked for Siemens.

Which industries is Stefania most experienced in?

Stefania is most experienced in industries like Telecommunication and Information Technology (IT).

Which business areas is Stefania most experienced in?

Stefania is most experienced in business areas like Information Technology (IT), Customer Service, and Project Management.

Which industries has Stefania worked in recently?

Stefania has recently worked in industries like Information Technology (IT).

Which business areas has Stefania worked in recently?

Stefania has recently worked in business areas like Information Technology (IT) and Project Management.

What is Stefania's education?

Stefania holds a Bachelor in Computer Science from Transylvania University.

Does Stefania have any certificates?

Stefania has 1 certificate: Certified Scrum Master (CSM).

What is the availability of Stefania?

Stefania is immediately available full-time for suitable projects.

What is the rate of Stefania?

Stefania's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Stefania?

To hire Stefania, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

600
450
300
150
Market avg: 430-590 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.