Cristian Toma - Product Owner

Q: Where is Cristian based?

Cristian is based in Bucharest, Romania .

Q: What languages does Cristian speak?

Cristian speaks the following languages: English (Advanced), Romanian (Elementary) .

Q: How many years of experience does Cristian have?

Cristian has at least 17 years of experience. During this time, Cristian has worked in at least 12 different roles and for 9 different companies . The average length of individual experience is 1 year and 4 months . Note that Cristian may not have shared all experience and actually has more experience.

Q: What is Cristian's latest experience?

Cristian's most recent position is Product Owner at Suvoda .

Q: What companies has Cristian worked for in recent years?

In recent years, Cristian has worked for Suvoda , Zitec , and METRO.digital .

Q: Which industries is Cristian most experienced in?

Cristian is most experienced in industries like Information Technology (IT) , Manufacturing , and Retail . Cristian also has some experience in Banking and Finance .

Q: Which business areas is Cristian most experienced in?

Cristian is most experienced in business areas like Information Technology (IT) , Product Development , and Project Management . Cristian also has some experience in Customer Service , Operations , and Sales .

Q: Which industries has Cristian worked in recently?

Cristian has recently worked in industries like Information Technology (IT) and Retail .

Q: Which business areas has Cristian worked in recently?

Cristian has recently worked in business areas like Product Development , Information Technology (IT) , and Project Management .

Recommended expert

Bucharest, Romania

Experience

Aug 2022 - Present

3 years 7 months

Product Owner

Suvoda

Responsible for definition of user stories and definition of done for assigned line of product
Lead scrum ream meetings from sprint planning to sprint retrospective to ensure timely product releases
Track and report on scrum team velocity
Act as the voice for the scrum team
Work with Product Managers to support the planning cadence
Create and maintain product release documentation and coordinate completion with product development team
Support Product Manager activities throughout the lifecycle of a product release
Maintain product usage, feature requests and core bugs metrics
Work with sales to demo and discuss current and planned product solutions to current and prospective clients
Colaborate with stakeholders to create the vision and backlog of the product

Nov 2021 - Aug 2022

10 months

Product Owner

Zitec

Collaborate with stakeholders to craft vision and concept development of a product
Take lead of scrum teams, defining product vision, roadmap, and growth opportunities, communicating with stakeholders throughout the project
Work closely with product management/business teams to create and maintain a product backlog according to business value or ROI
Plan and prioritize product feature backlog and development for the product
Develop detailed product feature specifications and ensure they’re clearly understood by the development teams
Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy
Lead the product-release plans and set expectations for delivery of new functionalities
Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product

Dec 2020 - Nov 2021

1 year

Product Manager

METRO.digital

Product Manager for a pricing solution in a Agile team using SCRUM methodology, Jira and Confluence
Manage product lifecycle from initial concept to development and go-live and further to enhancement and maintenance
Sustain project scope, backlog prioritization, iteration planning and elaboration of user stories
Define product requirements and ensure they address the customer use case
Support the engineering team members by providing them with context on what has to be developed and why
Drive product strategy and vision to deliver high quality products and/or features on schedule that meet the product needs and stakeholders’ goals
Provide feedback to technical parts involved in the software lifecycle to keep development priorities aligned with business needs
Define business metrics for decisions making process related to further product enhancements
Contribute to Objectives and Key Results definition and guide the product team to achieve them

Jun 2019 - Dec 2020

1 year 7 months

Business Analyst

METRO SYSTEMS Romania

Understand the business user requirements for information, features, functions and communicate them to the rest of the application development team
Proactively communicate and collaborate with customers to analyze information needs and functional requirements and deliver the following as needed: Functional requirements (Customer Requirements Document), Test Cases, Screen and Interface designs, database design
Collaborate with developers, other departments (like data warehouse) and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
Be the liaison between the business units, development teams and support teams (located in different countries: Romania, Germany and China)
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Support the Project Managers/Product Owners in breaking down the solution into activities and provide effort estimates to make project budgets
Owns the technical solution during the definition phase as well as delivery phase. Handling scope, risks, changes and customer expectations

May 2017 - May 2019

2 years 1 month

Senior Technical Support Engineer

Oracle

Manage and resolve service requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model
Own and resolve problems and manage customer expectations throughout the service request life-cycle in accordance with global standards
Maintain product expertise within the team
Reduce escalations
Work towards, adopt and contribute to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)
Contribute to knowledge management content creation and maintenance
Work with development on product improvement programs (testing, beta programs, etc.) as required
Operate within Oracle business processes and procedures
Respond and resolve customer issues within key performance indicator targets
Maintain an up-to-date and in-depth knowledge of new products released in the market for the supported area
Ensure the timely completion of planned proactive tasks and service requests
Operate in line with bug diagnosis and escalation/development bug guidelines in resolution of bug related service requests

May 2016 - May 2017

1 year 1 month

Oracle Ops. Team Leader - Technical Support Analyst

METRO SYSTEMS Romania

Prepare daily workloads for colleagues and coordinate the daily allocation of work using Kanban methods
Participate in weekly meetings along with other DevOps leaders
Deal with and resolve problems and issues which come from client side
Substitute for the Scrum Master in daily meetings
Coordinate a shared team from Shanghai, along with a local team leader
Motivate the team to achieve high standards
Mentor and train junior and new staff
Implement new initiatives
Ensure that all administrative and IT records are entered and updated correctly
Provide prompt and accurate information on individual performance
Involved in business and technical projects related to client needs, delivering analyses and providing continuous technical support

Jul 2014 - May 2016

1 year 11 months

Oracle Developer

METRO SYSTEMS Romania

Support for Oracle based applications (Oracle Forms, Reports and database objects)
Analyse the issues reported by the customers according to priorities and offer solutions like workarounds, data correction scripts and proper usage of the application
Analyse the issues reported by the customers using the incident and problem management reporting tool and offer solutions that involve a software correction
Search, find and solve application bugs in application interface (Oracle Forms and Reports) and in the database (PL/SQL stored procedures, functions, triggers and so on)
Write technical specifications according to the functional specification received from the client’s demand organization
Perform test scenarios and execute module tests for the changed package, form or reports in order to ensure that the solution is fitted to the customer requirements
Execute integrity tests for the changed package, form or report in order to ensure the overall functionality of the application flow
Maintain a close contact with the first level support in order to deliver the needed solution for the country

May 2013 - Jul 2014

1 year 3 months

System Engineer Linux/Unix

METRO SYSTEMS Romania

Work with AIX and Linux systems
Work with Oracle databases
Deal with high priority tickets and planned activities
Create and adjust scripts in shell to help and increase performance for colleagues on shifts
Work with TWS and create necessary jobs using TWS WebAdmin
Resolve incidents and defects by mail regarding transfer problems (ftp, sftp, connect direct), filesystem issues, crashed scripts
Prepare tasks for maintenance
Process and solve critical situations in production environment
Work with HP Quality Center for creating and resolving defects

Sep 2011 - May 2013

1 year 9 months

Application Administrator Linux/Unix and Database Administrator

METRO SYSTEMS Romania

Work with AIX and Linux systems
Work with Oracle databases
Work with HP Service Management for creating and resolving incidents and interactions
Deal with tickets and planned activities
Install and customize patching, data correction patching, release patching
Provide first level support for customers from 15 countries worldwide
Work with HP Quality Center for creating and resolving defects
Prepare and deliver trainings for new employees
Create documentation
Execute tasks on request
Prepare tasks for maintenance
Perform dispatcher role and event handling PreProduction, QA and Production
Involved in 24x7 on call shifts

Feb 2011 - Jul 2011

6 months

Business Developer

Machteamsoft

Business developer for [link]
Create new business layouts
Create new collaborations with third party companies
Improve site performance
Improve site features and create new business elements

May 2010 - Jan 2011

9 months

PHP Programmer & IT Developer

Precision Media SRL

Develop online applications for company websites
Perform server maintenance
Administer databases

Feb 2010 - Apr 2010

3 months

Trader Analyst

TELETRADE EUROPE

Trader on international Forex market

Mar 2008 - May 2009

1 year 3 months

Salesman

Kirby Company

Direct sales of vacuum cleaners

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (15.5 years), Retail (1 year), and Manufacturing (1 year).

Information Technology

Retail

Manufacturing

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (13.5 years), Product Development (7 years), Project Management (4 years), Customer Service (3.5 years), Operations (1.5 years), and Sales (1.5 years).

Information Technology

Product Development

Project Management

Customer Service

Operations

Sales

Summary

Certified Agile Product Owner with a record of building solid relationships based on delivering adapted solutions for various business applications. Going the extra mile to finalize diverse projects by choosing the best opportunities for the organizations, having a good understanding of business processes and the capability to translate them into software requirements.

I'm a friendly person-oriented to customer needs and flexible when it comes to offered solutions. I'm always prepared to face any challenges, and I enjoy being a strong team player that can work in different environments. Proven experience with Agile Methodologies with a high emphasis on SCRUM.

Proven experience in the area of Business Analysis, working directly with various stakeholders in gathering requirements to analyze, design and implement a designated software solution.

Skills

Teamwork
Customer Focus
Business Analysis
Problem Analysis
Feedback
Planning And Organizing
Communication
Coaching
Sql
Working With Clients

Languages

English

Advanced

Romanian

Elementary

Education

Oct 2007 - Jun 2010

Bucharest University of Economic Studies

Bachelor's degree, Computer Programming, Specific Applications · Computer Programming, Specific Applications · Bucharest, Romania

Certifications & licenses

Certified Scrum Product Owner® (CSPO®)

Scrum Alliance

Finance, Strategic Thinking, Developing Employees, Team Leadership, Change Management, Process Improvement, Coaching, Feedback Essentials

Harvard Business Publishing

Intercultural Communication Skills

Ascendis

Strategic Thinking

Profile

Created

June 2023

Last Update

July 2024

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Cristian based?

Cristian is based in Bucharest, Romania.

What languages does Cristian speak?

Cristian speaks the following languages: English (Advanced), Romanian (Elementary).

How many years of experience does Cristian have?

Cristian has at least 17 years of experience. During this time, Cristian has worked in at least 12 different roles and for 9 different companies. The average length of individual experience is 1 year and 4 months. Note that Cristian may not have shared all experience and actually has more experience.

What roles would Cristian be best suited for?

Based on recent experience, Cristian would be well-suited for roles such as: Product Owner, Product Manager, Business Analyst.

What is Cristian's latest experience?

Cristian's most recent position is Product Owner at Suvoda.

What companies has Cristian worked for in recent years?

In recent years, Cristian has worked for Suvoda, Zitec, and METRO.digital.

Which industries is Cristian most experienced in?

Cristian is most experienced in industries like Information Technology (IT), Manufacturing, and Retail. Cristian also has some experience in Banking and Finance.

Which business areas is Cristian most experienced in?

Cristian is most experienced in business areas like Information Technology (IT), Product Development, and Project Management. Cristian also has some experience in Customer Service, Operations, and Sales.

Which industries has Cristian worked in recently?

Cristian has recently worked in industries like Information Technology (IT) and Retail.

Which business areas has Cristian worked in recently?

Cristian has recently worked in business areas like Product Development, Information Technology (IT), and Project Management.

What is Cristian's education?

Cristian holds a Bachelor in Computer Programming, Specific Applications from Bucharest University of Economic Studies.

Does Cristian have any certificates?

Cristian has 4 certificates. Among them, these include: Certified Scrum Product Owner® (CSPO®), Finance, Strategic Thinking, Developing Employees, Team Leadership, Change Management, Process Improvement, Coaching, Feedback Essentials, and Intercultural Communication Skills.

What is the availability of Cristian?

Cristian is immediately available for suitable projects.

What is the rate of Cristian?

Cristian's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.