Cristian T.

Product Owner

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Bucharest, Romania

Experience

Aug 2022 - Present
3 years 5 months

Product Owner

Suvoda

  • Responsible for definition of user stories and definition of done for assigned line of product
  • Lead scrum ream meetings from sprint planning to sprint retrospective to ensure timely product releases
  • Track and report on scrum team velocity
  • Act as the voice for the scrum team
  • Work with Product Managers to support the planning cadence
  • Create and maintain product release documentation and coordinate completion with product development team
  • Support Product Manager activities throughout the lifecycle of a product release
  • Maintain product usage, feature requests and core bugs metrics
  • Work with sales to demo and discuss current and planned product solutions to current and prospective clients
  • Colaborate with stakeholders to create the vision and backlog of the product
Nov 2021 - Aug 2022
10 months

Product Owner

Zitec

  • Collaborate with stakeholders to craft vision and concept development of a product
  • Take lead of scrum teams, defining product vision, roadmap, and growth opportunities, communicating with stakeholders throughout the project
  • Work closely with product management/business teams to create and maintain a product backlog according to business value or ROI
  • Plan and prioritize product feature backlog and development for the product
  • Develop detailed product feature specifications and ensure they’re clearly understood by the development teams
  • Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy
  • Lead the product-release plans and set expectations for delivery of new functionalities
  • Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product
Dec 2020 - Nov 2021
1 year

Product Manager

METRO.digital

  • Product Manager for a pricing solution in a Agile team using SCRUM methodology, Jira and Confluence
  • Manage product lifecycle from initial concept to development and go-live and further to enhancement and maintenance
  • Sustain project scope, backlog prioritization, iteration planning and elaboration of user stories
  • Define product requirements and ensure they address the customer use case
  • Support the engineering team members by providing them with context on what has to be developed and why
  • Drive product strategy and vision to deliver high quality products and/or features on schedule that meet the product needs and stakeholders’ goals
  • Provide feedback to technical parts involved in the software lifecycle to keep development priorities aligned with business needs
  • Define business metrics for decisions making process related to further product enhancements
  • Contribute to Objectives and Key Results definition and guide the product team to achieve them
Jun 2019 - Dec 2020
1 year 7 months

Business Analyst

METRO SYSTEMS Romania

  • Understand the business user requirements for information, features, functions and communicate them to the rest of the application development team
  • Proactively communicate and collaborate with customers to analyze information needs and functional requirements and deliver the following as needed: Functional requirements (Customer Requirements Document), Test Cases, Screen and Interface designs, database design
  • Collaborate with developers, other departments (like data warehouse) and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
  • Be the liaison between the business units, development teams and support teams (located in different countries: Romania, Germany and China)
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Support the Project Managers/Product Owners in breaking down the solution into activities and provide effort estimates to make project budgets
  • Owns the technical solution during the definition phase as well as delivery phase. Handling scope, risks, changes and customer expectations
May 2017 - May 2019
2 years 1 month

Senior Technical Support Engineer

Oracle

  • Manage and resolve service requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model
  • Own and resolve problems and manage customer expectations throughout the service request life-cycle in accordance with global standards
  • Maintain product expertise within the team
  • Reduce escalations
  • Work towards, adopt and contribute to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)
  • Contribute to knowledge management content creation and maintenance
  • Work with development on product improvement programs (testing, beta programs, etc.) as required
  • Operate within Oracle business processes and procedures
  • Respond and resolve customer issues within key performance indicator targets
  • Maintain an up-to-date and in-depth knowledge of new products released in the market for the supported area
  • Ensure the timely completion of planned proactive tasks and service requests
  • Operate in line with bug diagnosis and escalation/development bug guidelines in resolution of bug related service requests
May 2016 - May 2017
1 year 1 month

Oracle Ops. Team Leader - Technical Support Analyst

METRO SYSTEMS Romania

  • Prepare daily workloads for colleagues and coordinate the daily allocation of work using Kanban methods
  • Participate in weekly meetings along with other DevOps leaders
  • Deal with and resolve problems and issues which come from client side
  • Substitute for the Scrum Master in daily meetings
  • Coordinate a shared team from Shanghai, along with a local team leader
  • Motivate the team to achieve high standards
  • Mentor and train junior and new staff
  • Implement new initiatives
  • Ensure that all administrative and IT records are entered and updated correctly
  • Provide prompt and accurate information on individual performance
  • Involved in business and technical projects related to client needs, delivering analyses and providing continuous technical support
Jul 2014 - May 2016
1 year 11 months

Oracle Developer

METRO SYSTEMS Romania

  • Support for Oracle based applications (Oracle Forms, Reports and database objects)
  • Analyse the issues reported by the customers according to priorities and offer solutions like workarounds, data correction scripts and proper usage of the application
  • Analyse the issues reported by the customers using the incident and problem management reporting tool and offer solutions that involve a software correction
  • Search, find and solve application bugs in application interface (Oracle Forms and Reports) and in the database (PL/SQL stored procedures, functions, triggers and so on)
  • Write technical specifications according to the functional specification received from the client’s demand organization
  • Perform test scenarios and execute module tests for the changed package, form or reports in order to ensure that the solution is fitted to the customer requirements
  • Execute integrity tests for the changed package, form or report in order to ensure the overall functionality of the application flow
  • Maintain a close contact with the first level support in order to deliver the needed solution for the country
May 2013 - Jul 2014
1 year 3 months

System Engineer Linux/Unix

METRO SYSTEMS Romania

  • Work with AIX and Linux systems
  • Work with Oracle databases
  • Deal with high priority tickets and planned activities
  • Create and adjust scripts in shell to help and increase performance for colleagues on shifts
  • Work with TWS and create necessary jobs using TWS WebAdmin
  • Resolve incidents and defects by mail regarding transfer problems (ftp, sftp, connect direct), filesystem issues, crashed scripts
  • Prepare tasks for maintenance
  • Process and solve critical situations in production environment
  • Work with HP Quality Center for creating and resolving defects
Sep 2011 - May 2013
1 year 9 months

Application Administrator Linux/Unix and Database Administrator

METRO SYSTEMS Romania

  • Work with AIX and Linux systems
  • Work with Oracle databases
  • Work with HP Service Management for creating and resolving incidents and interactions
  • Deal with tickets and planned activities
  • Install and customize patching, data correction patching, release patching
  • Provide first level support for customers from 15 countries worldwide
  • Work with HP Quality Center for creating and resolving defects
  • Prepare and deliver trainings for new employees
  • Create documentation
  • Execute tasks on request
  • Prepare tasks for maintenance
  • Perform dispatcher role and event handling PreProduction, QA and Production
  • Involved in 24x7 on call shifts
Feb 2011 - Jul 2011
6 months

Business Developer

Machteamsoft

  • Business developer for [link]
  • Create new business layouts
  • Create new collaborations with third party companies
  • Improve site performance
  • Improve site features and create new business elements
May 2010 - Jan 2011
9 months

PHP Programmer & IT Developer

Precision Media SRL

  • Develop online applications for company websites
  • Perform server maintenance
  • Administer databases
Feb 2010 - Apr 2010
3 months

Trader Analyst

TELETRADE EUROPE

  • Trader on international Forex market
Mar 2008 - May 2009
1 year 3 months

Salesman

Kirby Company

  • Direct sales of vacuum cleaners

Summary

Certified Agile Product Owner with a record of building solid relationships based on delivering adapted solutions for various business applications. Going the extra mile to finalize diverse projects by choosing the best opportunities for the organizations, having a good understanding of business processes and the capability to translate them into software requirements.

I'm a friendly person-oriented to customer needs and flexible when it comes to offered solutions. I'm always prepared to face any challenges, and I enjoy being a strong team player that can work in different environments. Proven experience with Agile Methodologies with a high emphasis on SCRUM.

Proven experience in the area of Business Analysis, working directly with various stakeholders in gathering requirements to analyze, design and implement a designated software solution.

Skills

  • Teamwork
  • Customer Focus
  • Business Analysis
  • Problem Analysis
  • Feedback
  • Planning And Organizing
  • Communication
  • Coaching
  • Sql
  • Working With Clients

Languages

English
Advanced
Romanian
Elementary

Education

Oct 2007 - Jun 2010

Bucharest University of Economic Studies

Bachelor's degree, Computer Programming, Specific Applications · Computer Programming, Specific Applications · Bucharest, Romania

Certifications & licenses

Certified Scrum Product Owner® (CSPO®)

Scrum Alliance

Finance, Strategic Thinking, Developing Employees, Team Leadership, Change Management, Process Improvement, Coaching, Feedback Essentials

Harvard Business Publishing

Intercultural Communication Skills

Ascendis

Strategic Thinking

LinkedIn

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