External Product Owner / Project Manager

Project “Digitalization and OZG Implementation” – Digitalization of administrative services and implementation of the Online Access Act

• Responsibility for overall project planning (resources, budget, costs, license and service contracts, cost optimization, negotiations, etc.), leading and managing the project team and achieving project goals
• Leading the digitalization projects and their phases such as “concept, planning, change and requirements management, configuration, implementation, testing, interfaces, communication, release, etc.”
• Leading the project team and the technical implementation
• Responsibility for project planning, execution and objectives as well as time, budget and resources
• Conducting planning meetings
• Organizing, designing and running team, client and requirements workshops (sometimes with more than 50 participants at operational and management levels)
• Main contact for technical and subject matters and project coordination
• Responsible for capturing and maintaining backlogs (user stories and epics) in Jira
• Responsible for translating requirements into user stories and prioritization
• Responsible for approving the digitalized services or online services and their publication/activation in Wirtschafts-Service-Portal.NRW (WSP.NRW)
• Responsible for all project documentation
• Planning and designing the nationwide roll-out/reuse under the “one-for-all principle” (EfA principle) via WSP/FIT-Connect
• Communication between stakeholders, clients, authorities and MWIKE (Ministry for Economy, Industry, Climate Protection and Energy)
• The project was carried out using the Scrum methodology

Project “APP-V” – Introduction of virtual applications in a terminal server environment

• Test manager
• Creating the test concept including use cases and HP-ALM documentation
• Creating, maintaining and administering the corporate and project websites on MS SharePoint
• The project was carried out using the agile Essence methodology

Project “Global Client” – Introduction of a platform that enables internal access anytime, anywhere, and with any device

• Consulting on the entire implementation, roll-out and testing process
• Creating and maintaining instruction documentation and use cases on the MS SharePoint project website
• Advising on preparing and creating project materials (documentation, reports, analyses, concepts, etc.) and product presentations, and maintaining them on the project website
• The project was carried out using the agile Essence methodology

Project “Exchange 2013” – Renewal of Exchange infrastructure including mailbox migration

• Project management of “implementation management (roll-out)”, “test management”, “corporate communication” and “training”
• Responsible for organizing, coordinating, tracking and controlling the overall project (including resources, budget, costs, license and service contracts, cost optimization, negotiations, etc.) and coordination with all subprojects, relevant departments (IT, line management, office communication, requirements and change management, etc.), stakeholders, management and Microsoft experts
• Conducting project communication and coordination between the participating project departments
• Creating and administering MS SharePoint project sites on “Outlook”, “EVA” and “Using the new Exchange mailboxes”
• Technical and subject-matter advice on migrating all group mailboxes in the ERGO Group to the new Exchange server
• Creating and updating the support concept (planning, process and implementation of the migration, creating requirements for the development of the migration control tool, support cases, troubleshooting, risk analysis, decommissioning planning of the old infrastructure)
• Advising on the development and commissioning of the migration control tool (the application that automated the migration including data transfer of group mailboxes)
• Managing and testing the migration control tool
• Resolving specific and special issues during and after migration
• Creating reports and analyses on the migration process
• Managing the internal SharePoint pages on “Outlook”, “EVA” and “Using the new Exchange mailboxes”
• Advising on further development and implementation of mailbox and email distribution list management functions in the self-service tool “ERGO Management and Administration (EVA)”
• Coordinating and monitoring development work
• Adding to the support and test concept at project closure
• The project was carried out using the agile Essence methodology

• Developing, implementing and setting up the online shop based on the Magento platform
• Advising on sourcing data, images and product information and communicating and coordinating with suppliers and manufacturers
• Responsible for organizing, coordinating, tracking and controlling the overall project including coordination with developers, relevant departments, stakeholders and management
• Initial population of the online shop with product information

• Maintaining data of accounts and contacts in the SAP-CRM system as part of data quality processes
• Creating reports in MS Excel and MS Access