I got mandated by the board of directors of a German IT company (service & consulting) to support an upcoming reorganisation, partly due to a planned acquisition (software, products). My tasks were the analysis of both organisation with focus on those areas with direct and indirect customer engagements, the definition of a new sales and customer service structure and a sales strategy for the combined business. Moreover, I planned the merger integration and the strategy implementation process.
Streamlined processes and optimised and documented existing tools in the non-operative (administrative) area of this state department. My focus was on overall resource and people management.
At Dataport I was responsible for setting up and growing the Smart City business across a variety of fields of operations, including the related digital platforms. I was building and leading a team of dedicated Business Development Managers looking after mobility, education, sociald affairs & healthcare and culture. I extended the team by installing several additional virtual teams to cover data governance, cyber security, GIS & BIM, energy & environment and more. All agile teams are forming autonomous chapters; together they are forming the Smart City tribe.
Moreover, I was a member of the companies digitization advisory council and the innovation council.
Dataport is a full service information technology provider for administrative bodies. The company is supported by some federal states like Hamburg, Schleswig-Holstein, Lower Saxony, Saxony-Anhalt and others. Dataport is the only IT service provider in German administration that is jointly supported by the federal states and the local authorities.
Conceptuall work for the digital practice and the use of „electronic ID“ and data analytics for vehicles and individuals. Outlining potential business models and technological concepts to use data and to distribute features and services. Definition of further use cases, such as „pay as you use“ insurance, improvement of first aid, based on passenger information or the integration into smart city traffic management.
Creation of the business model, plan and go-to-market strategy for a new data analytics solution („DataRadar“ for data detectiond and data categorization). Furtermore, supporting the BoD in other areas like territory expansion (Germany) and other initiatives like eGovernment and eHealth (hospital information systems, electronic medical records, e-prescription). Nortal is the Estonian leader in eGoverment and digitization.
Analysis of IT infrastructure to uncover and prove various crimes, spanning organised large-scale poaching of employees, multiple violations of non- compete clauses and electronic data theft. Furthermore contract review to discover potential operational and commercial risks.
Responsible for developing multinational market penetrations strategies, definition of optimal business models and contributing to the design of go-to- market campaigns for new solutions and units in Europe. Post-merger business integration, portfolio introduction and development. Working with various functions to translate group strategy and strategic objectives into regional and co-ordinated business development strategies. Direct sales and marketing responsibility for the portfolio under my management. Partner identification and onboarding, including design of international partner agreements. Reporting directly to the European CTO.
Led the expansion and sales strategy and its execution, including coaching and enabling sales staff and introducing a new sales methodology. I also got involved in M&A activities (target screening, due diligence, PMI)
Adding a "category spend managment" acquisition to Emptoris through the European business introduction, go-to-market strategy, sales and sales enablement and commercial management. Supporting the PMI of Emptoris into IBM and co-founding IBM's Managed Mobility Service portfolio.
I am supporting companies that require guidance in growth mode and those that are facing operational adjustments. Please see below for some of my engagements and feel free to contact me for more information.
I usually get hired by founders, owners or board members who see the need to temporarily hire experts that offer advice and hands-on execution skills. I am also supporting investors and their portfolio companies in developing and executing hyper growth strategies and coaching their leadership teams.
I am focusing on my following core competencies:
Since I frequently work as the "first man on the ground", I am used to take over aditional tasks on an adhoc basis during my engagements.
Built a European organization specialized in new and advanced mobility services. Covering Sales, Operations and Finance with offices in Hamburg, Cologne, London and Paris. Drove operational capabilities and efficiencies to deliver advanced mobility services to international customers. Direct reporting line to the corporate board of directors to discuss regional requirements and business planning, sales forecast and financial and legal/regulatory matters. Supporting the post merger integration of TnT Expense Management (managed services/BPO) and Quickcomm (software/platform) into Vodafone Global Enterprise in EMEA. Co-creation and go to market of VGE's Managed Mobility Service/MMS. Led the enablement of VGE's pre-sales and sales teams to position and sell the newly released Vodafone Telecom Management solution portfolio and related consulting services.
Central EMEA Region Installation of new teams (Global Service Managers) w. existing and new staff. Customer Development, IT Service Management, ITIL, Performance/SLA Management, Global Service Agreements, Global Escalation Management, Churn Management & Revenue Assurance, Regional Champion Global Customer Advocacy Program (part of CEO Michael Capellas' 100-day Plan).
Accountable for European region Foundation of this new business discipline within the TFDE Group, with teams in Germany, UK, France and Italy. Strategic Pricing, Contract Management, Development of a contract management system, incl. data warehousing and analytics. Development and continous improvement of pricing metric efficiencies, Product & sales controlling, gross margin responsibility and development. Impact on procurement & make or buy decisions and capacity & plant utilization, Field sales negotiation support for contracts > USD 5 million. Implementation of JD Edwards, esp. the 'advanced pricing' module. Participating in Lean Management initiatives. Speaking engagements w. focus on pricing and contract management.
Trainee, Finance/Controlling, Inside Sales Working on various tasks and projects such as: