Berater & Interim Manager

• Designed the growth and digital strategy an EU distributor.
• Established a differentiation strategy focusing horizontal portfolio expansion, ESG and an SG&A cost reduction using new digital sales and service channels.
• Offered same day logistic delivery for key customers increasing the customer satisfaction by 25% of that group.

• Managed the global digital transformation of a B2B/C business with a budget of €10M.
• Implemented an agile organization, SCRUM and re-prioritized the backlog.
• Created a digital strategy roadmap to modernize the entire ERP and eCommerce and setup the PMO and governance model.
• Improved major End-2-End business process in marketing, sales, service, operations and logistic.
• Improved the customer satisfaction by 25% of a global B2C business through improvement of AI forecasting, warehouse and logistic strategy.
• Generated €15M short term revenue growth and 20% reduction of operating cost.

• Consulted a €100M business unit enhancing the business model and profitability.
• Conducted End-2-End analysis of processes, strategy, finance and customer satisfaction.
• Designed and launched a comprehensive excellence program for procurement, operations, logistic, product management, commercial and digitalization.
• Increased the logistic efficiency by 30% through development of an optimal product packaging to improve the pallet utilization and shortened the lead time for end-customers by 7 days.
• Initiated a business model innovation project to improve the distribution network by moving from country-specific central warehouses to an automated delivery system directly from the manufacturing location, showing a potential +3% increase in EBITDA.
• Generated +8% EBITDA improvement. Lighthouse project got rolled out company-wide.

Specialized in PMO, Project Management, Transformation and Change Management

• Built PMO office 4 different companies, helping to structure the project pipeline, develop a roadmap, install metrics and report to the top management.
• Spearheaded a global digital and lean transformation as program manager, set up PMO, and heightened +2% EBITDA involving over 500 employees within an €800M division.
• Reshaped an entire IT and digital department, optimizing the organization, increased compliance and improved the software environment.
• Led the digital business model innovation by overhauling the end-to-end processes, reducing operating costs, and significantly increasing customer satisfaction.
• Guided a global B2B2C digital transformation as interim head of digital, grew revenue by €15M through sales automation, and reduced operational costs by 20%.
• Improved the customer satisfaction by 25% of a global B2C business through improvement of AI forecasting, warehouse and logistic strategy.
• Reshaped the business model of a €100M business unit through COMEX, OPEX, and digital transformation, resulting in an 80% profitability increase.

• Governed international commercial and operational excellence transformation projects as a TÜV certified Lean Six Sigma Black Belt, realizing project benefits of €28M.
• Served as business process consultant improving ERP SAP processes increasing efficiency and automation as business partners.
• Led digital innovation workshops with different global functions and identified top 3 top priority initiatives to increase operational, but also marketing and sales innovations.
• Served as global program manager and PMO at a global €300M business unit implementing optimizing processes, implementing excellence and digital, and improving EBITDA by over 2%.
• Spearheaded SCM and logistics optimization projects focused on increasing service levels for customers. Led from the SCM competence center, connecting business processes, customer needs, and IT systems.