Freelance senior advisor and expert project team member working with different consultancies with a focus on top line growth projects
Rainmaker leveraging large telecoms industry network to acquire new clients for one consultancy
Interim manager with a focus on strategy execution and marketing & sales optimization
Apr. 2020 - Jan. 2021
10 Monaten
Vice President Strategy Europe & Execution Programs
Deutsche Telekom AG
Driving strategy execution (especially in becoming a Digital Company) by focusing top management attention across all NatCos on key activities, defining strategic KPIs, and driving strategy communication
Preparation of top management workshops/offsites (DTAG BoM strategy offsites, DT Europe business reviews, strategy offsites with DT Europe Leadership Team and NatCo CEOs)
Leading special projects of strategic importance in collaboration with top management of NatCos as well as Group Strategy, including identification of adjacent business opportunities (> € 100m EBITDA) and development of a new corporate strategy and financial plan for NatCo
Leading a team of 3 senior strategy managers
Feb. 2019 - März 2020
1 Jahr 2 Monaten
Vice President Marketing and Sales Excellence
Deutsche Telekom AG
Customer Excellence: Increasing customer centricity across HQ and NatCos through strategic targets, CX capability gap analyses, CX analytics, systematic removal of customer pain points, positive surprises, etc.
Pricing and Proposition: Guiding NatCos towards higher Pricing & Proposition excellence by developing pricing blueprints and guidelines, leading cross-NatCo initiatives, supporting tariff design projects, conducting analytical deep dives, facilitating best practice sharing, etc.
Wholesale: Ensuring NatCos engage in smart Wholesale deals delivering strategic and financial net-value by providing hands-on deal support, signing off Wholesale contracts, identifying and assessing future Wholesale issues, etc.
Leading three units with 15 senior experts and managers
Sept. 2017 - Jan. 2019
1 Jahr 5 Monaten
Director
AlixPartners
Post-merger integration for a leading European CRM BPO company
Assessment of the 5G opportunity for a large telco reseller
Digital transformation for the B2B division of a large German integrated telco operator
Re-organization of the B2B division for a large European telco operator
Aug. 2015 - Aug. 2017
2 Jahren 1 Monate
Chief Strategy Officer and Member of the Top Management Team
Telenor Norway
Defining company strategy for the Norwegian business unit across all divisions (B2C Mobile, B2C Fixed & TV, B2B, Wholesale)
Strategy implementation through innovative communication concepts and quarterly strategic business reviews
Representing member in the local investment committee, divisional project portfolio boards, and SteerCos for strategic alignment in resource prioritization and decision-making
Analytical deep dives and leading strategic projects including business development initiatives (e.g., developing a home security adjacency solution using agile design-thinking approach)
Co-leading Telenor Norway’s Transformation Program, aiming to turn Telenor into a Digital Service Provider
Managing brand portfolio to ensure consistent Telenor brand development across divisions and clear differentiation of sub-brands
Leading Customer Excellence Forum and monitoring execution of customer-centric initiatives, NPS analyses, and organizing the annual Customer First Day
Building and leading a division of 12 employees
Juni 2014 - Juli 2015
1 Jahr 2 Monaten
Chief Strategy Officer and Member of the Top Management Team
Telenor Serbia and Telenor Montenegro
Defining company strategy for Serbian and Montenegrin business units
Implementing strategy through cross-divisional communication and performance management alongside the CFO
Supporting CEO, including preparation of bi-monthly BoD meetings, development of presentations for diverse audiences, and briefing various management boards
Managing project portfolio by prioritizing, planning resources, and monitoring approximately 100 medium and large implementation projects quarterly
Running complex cross-functional projects within the project management team
Supervising process documentation and optimization across 120 business processes and conducting process management training for line managers
Customer-centric business development, overseeing the launch of a mobile-centric consumer bank in the region (Telenor Banka) using design thinking methodology and disrupting Serbian consumer banking market
Leading a division of 17 employees
Jan. 2013 - Mai 2014
1 Jahr 5 Monaten
Chief Marketing Officer and Member of the Top Management Team
Telenor Serbia and Telenor Montenegro
Developing marketing strategy and planning
Managing consumer marketing (segment management, digital consumer services, eBusiness) and business marketing (segment management, digital business services)
Leading customer value management (customer intelligence, market research, competitor analysis, reporting, B2C and B2B pricing, sales steering, CLM, BI strategy)
Managing MarCom and brand, product development, and device management
Restructuring and leading a division of 375 employees covering Serbia and Montenegro
Holding revenue responsibility of approximately €400m
Juli 2010 - Dez. 2013
2 Jahren 6 Monaten
Vice President and Head of Pricing
Telenor Group
Defining and implementing Group-wide pricing strategies and directions
Developing and rolling out state-of-the-art pricing tools such as pricing strategy development and tariff portfolio redesign based on behavioral economics insights
Providing consulting-like support to 10 business units in Nordics, CEE, and Asia with diverse on-site pricing projects replacing external management consultancies
Promoting knowledge sharing across business units through Pricing Excellence Forum, global benchmarking studies, and composing pricing newsletters
Building and leading a department of 12 senior pricing experts and project managers
Feb. 2008 - Juni 2010
2 Jahren 5 Monaten
Vice President Pricing
T-Mobile Germany
Designing long-term, insights-based pricing strategies for all pricing moves
Redesigning the entire tariff portfolio to maximize data uptake and increase revenue market share profitably
Implementing tactical pricing measures to counteract competitor moves and deviations from targets
Developing BTL offers to facilitate CLM activities
Harmonizing mobile and fixed tariff portfolios as part of the T-Mobile/T-Home merger
Leading a department of 8 senior pricing experts
Dez. 2005 - Jan. 2008
2 Jahren 2 Monaten
Head of Strategy Implementation
T-Mobile Germany
Managing active PMO for approximately 70 revenue and cost-optimizing initiatives across all divisions
Preparing and moderating bi-weekly program status and deep dive sessions with top management and SVPs
Collaborating with functions to provide conceptual support to underperforming initiatives based on analytical deep dives
Engaging internal stakeholders to ensure broad program support
Supporting CEO with quarterly performance reviews by the Group
Leading a team of 4 internal strategy experts and 5-8 external strategy consultants
Mai 2004 - Nov. 2005
1 Jahr 7 Monaten
Senior Manager Group Strategy
T-Mobile International
Leading strategic projects of group-wide importance in collaboration with line management
Defining Group-wide strategy for upcoming IP-based business models/OTTs
Developing T-Mobile’s mobile data strategy resulting in T-Mobile’s web’n’walk service, considered an industry milestone
Strategically reassessing Simpay (cross-operator mobile payment consortium), leading to T-Mobile’s exit and the subsequent discontinuation of the consortium
März 2000 - Apr. 2004
4 Jahren 2 Monaten
Management Consultant
DiamondCluster International
Creating controlling tools for value-based customer management
Strategizing handset initiatives and marketing process re-engineering
Reorganizing IT structure and implementing cost-cutting measures
Modeling 3G business cases in various international settings (Warsaw, Prague, Düsseldorf)
Developing B2B marketing strategies
Sprachen
Deutsch
Muttersprache
Englisch
Verhandlungssicher
Französisch
Verhandlungssicher
Spanisch
Fortgeschritten
Norwegisch
Grundkenntnisse
Ausbildung
Okt. 1994 - Feb. 2000
Catholic University of Eichstätt Ingolstadt
Master in Business Administration, Diplomkaufmann · Business Administration · Madrid, Spanien · 2.2 (top 10%)
Okt. 1985 - Juni 1994
French-German bilingual grammar school
Düren, Deutschland · 1.5 (top 5%)
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