Oliver Von gagern

Strategy Consultant

Heimbach, Deutschland

Erfahrungen

Feb. 2021 - Bis heute
4 Jahren 5 Monaten

Strategy Consultant

Independent Strategy Consultant

  • Freelance senior advisor and expert project team member working with different consultancies with a focus on top line growth projects
  • Rainmaker leveraging large telecoms industry network to acquire new clients for one consultancy
  • Interim manager with a focus on strategy execution and marketing & sales optimization
Apr. 2020 - Jan. 2021
10 Monaten

Vice President Strategy Europe & Execution Programs

Deutsche Telekom AG

  • Driving strategy execution (especially in becoming a Digital Company) by focusing top management attention across all NatCos on key activities, defining strategic KPIs, and driving strategy communication
  • Preparation of top management workshops/offsites (DTAG BoM strategy offsites, DT Europe business reviews, strategy offsites with DT Europe Leadership Team and NatCo CEOs)
  • Leading special projects of strategic importance in collaboration with top management of NatCos as well as Group Strategy, including identification of adjacent business opportunities (> € 100m EBITDA) and development of a new corporate strategy and financial plan for NatCo
  • Leading a team of 3 senior strategy managers
Feb. 2019 - März 2020
1 Jahr 2 Monaten

Vice President Marketing and Sales Excellence

Deutsche Telekom AG

  • Customer Excellence: Increasing customer centricity across HQ and NatCos through strategic targets, CX capability gap analyses, CX analytics, systematic removal of customer pain points, positive surprises, etc.
  • Pricing and Proposition: Guiding NatCos towards higher Pricing & Proposition excellence by developing pricing blueprints and guidelines, leading cross-NatCo initiatives, supporting tariff design projects, conducting analytical deep dives, facilitating best practice sharing, etc.
  • Wholesale: Ensuring NatCos engage in smart Wholesale deals delivering strategic and financial net-value by providing hands-on deal support, signing off Wholesale contracts, identifying and assessing future Wholesale issues, etc.
  • Leading three units with 15 senior experts and managers
Sept. 2017 - Jan. 2019
1 Jahr 5 Monaten

Director

AlixPartners

  • Post-merger integration for a leading European CRM BPO company
  • Assessment of the 5G opportunity for a large telco reseller
  • Digital transformation for the B2B division of a large German integrated telco operator
  • Re-organization of the B2B division for a large European telco operator
Aug. 2015 - Aug. 2017
2 Jahren 1 Monate

Chief Strategy Officer and Member of the Top Management Team

Telenor Norway

  • Defining company strategy for the Norwegian business unit across all divisions (B2C Mobile, B2C Fixed & TV, B2B, Wholesale)
  • Strategy implementation through innovative communication concepts and quarterly strategic business reviews
  • Representing member in the local investment committee, divisional project portfolio boards, and SteerCos for strategic alignment in resource prioritization and decision-making
  • Analytical deep dives and leading strategic projects including business development initiatives (e.g., developing a home security adjacency solution using agile design-thinking approach)
  • Co-leading Telenor Norway’s Transformation Program, aiming to turn Telenor into a Digital Service Provider
  • Managing brand portfolio to ensure consistent Telenor brand development across divisions and clear differentiation of sub-brands
  • Leading Customer Excellence Forum and monitoring execution of customer-centric initiatives, NPS analyses, and organizing the annual Customer First Day
  • Building and leading a division of 12 employees
Juni 2014 - Juli 2015
1 Jahr 2 Monaten

Chief Strategy Officer and Member of the Top Management Team

Telenor Serbia and Telenor Montenegro

  • Defining company strategy for Serbian and Montenegrin business units
  • Implementing strategy through cross-divisional communication and performance management alongside the CFO
  • Supporting CEO, including preparation of bi-monthly BoD meetings, development of presentations for diverse audiences, and briefing various management boards
  • Managing project portfolio by prioritizing, planning resources, and monitoring approximately 100 medium and large implementation projects quarterly
  • Running complex cross-functional projects within the project management team
  • Supervising process documentation and optimization across 120 business processes and conducting process management training for line managers
  • Customer-centric business development, overseeing the launch of a mobile-centric consumer bank in the region (Telenor Banka) using design thinking methodology and disrupting Serbian consumer banking market
  • Leading a division of 17 employees
Jan. 2013 - Mai 2014
1 Jahr 5 Monaten

Chief Marketing Officer and Member of the Top Management Team

Telenor Serbia and Telenor Montenegro

  • Developing marketing strategy and planning
  • Managing consumer marketing (segment management, digital consumer services, eBusiness) and business marketing (segment management, digital business services)
  • Overseeing B2B sales (SME, corporate, government, advanced solutions)
  • Leading customer value management (customer intelligence, market research, competitor analysis, reporting, B2C and B2B pricing, sales steering, CLM, BI strategy)
  • Managing MarCom and brand, product development, and device management
  • Restructuring and leading a division of 375 employees covering Serbia and Montenegro
  • Holding revenue responsibility of approximately €400m
Juli 2010 - Dez. 2013
2 Jahren 6 Monaten

Vice President and Head of Pricing

Telenor Group

  • Defining and implementing Group-wide pricing strategies and directions
  • Developing and rolling out state-of-the-art pricing tools such as pricing strategy development and tariff portfolio redesign based on behavioral economics insights
  • Providing consulting-like support to 10 business units in Nordics, CEE, and Asia with diverse on-site pricing projects replacing external management consultancies
  • Promoting knowledge sharing across business units through Pricing Excellence Forum, global benchmarking studies, and composing pricing newsletters
  • Building and leading a department of 12 senior pricing experts and project managers
Feb. 2008 - Juni 2010
2 Jahren 5 Monaten

Vice President Pricing

T-Mobile Germany

  • Designing long-term, insights-based pricing strategies for all pricing moves
  • Redesigning the entire tariff portfolio to maximize data uptake and increase revenue market share profitably
  • Implementing tactical pricing measures to counteract competitor moves and deviations from targets
  • Developing BTL offers to facilitate CLM activities
  • Harmonizing mobile and fixed tariff portfolios as part of the T-Mobile/T-Home merger
  • Leading a department of 8 senior pricing experts
Dez. 2005 - Jan. 2008
2 Jahren 2 Monaten

Head of Strategy Implementation

T-Mobile Germany

  • Managing active PMO for approximately 70 revenue and cost-optimizing initiatives across all divisions
  • Preparing and moderating bi-weekly program status and deep dive sessions with top management and SVPs
  • Collaborating with functions to provide conceptual support to underperforming initiatives based on analytical deep dives
  • Engaging internal stakeholders to ensure broad program support
  • Supporting CEO with quarterly performance reviews by the Group
  • Leading a team of 4 internal strategy experts and 5-8 external strategy consultants
Mai 2004 - Nov. 2005
1 Jahr 7 Monaten

Senior Manager Group Strategy

T-Mobile International

  • Leading strategic projects of group-wide importance in collaboration with line management
  • Defining Group-wide strategy for upcoming IP-based business models/OTTs
  • Developing T-Mobile’s mobile data strategy resulting in T-Mobile’s web’n’walk service, considered an industry milestone
  • Strategically reassessing Simpay (cross-operator mobile payment consortium), leading to T-Mobile’s exit and the subsequent discontinuation of the consortium
März 2000 - Apr. 2004
4 Jahren 2 Monaten

Management Consultant

DiamondCluster International

  • Creating controlling tools for value-based customer management
  • Strategizing handset initiatives and marketing process re-engineering
  • Reorganizing IT structure and implementing cost-cutting measures
  • Modeling 3G business cases in various international settings (Warsaw, Prague, Düsseldorf)
  • Developing B2B marketing strategies

Sprachen

Deutsch
Muttersprache
Englisch
Verhandlungssicher
Französisch
Verhandlungssicher
Spanisch
Fortgeschritten
Norwegisch
Grundkenntnisse

Ausbildung

Okt. 1994 - Feb. 2000

Catholic University of Eichstätt Ingolstadt

Master in Business Administration, Diplomkaufmann · Business Administration · Madrid, Spanien · 2.2 (top 10%)

Okt. 1985 - Juni 1994

French-German bilingual grammar school

Düren, Deutschland · 1.5 (top 5%)