Michael Strieker
Project Manager - Business Analyst - Demand Manager
Erfahrungen
Project Manager - Business Analyst - Demand Manager
Rheinmetall AG
Support of a business unit in providing and using new IT-supported business capabilities.
- Recording, evaluation and prioritization of strategic demands from the Electronics and Power Systems business units
- Support in further digitization of business processes
- Process digitization & IT architecture planning including network infrastructure
- Review of demands including existing solutions
- Coordination with IT and departments
- Design and implementation of possible business architectures
- Project planning of implementation projects, particularly supporting import control with SAP GTS implementation
- Interface between departments and IT
- Creation & implementation of IT security, compliance, data protection and confidentiality concepts
- Conducting workshops, process analyses and training
- Stakeholder Management, Change Management
Project Manager
Deutsche Giganetz Hamburg
Project management during the initial phase of a ServiceNow implementation in CSM and operational support ITSM.
- Setup & management of an international ServiceNow implementation project
- Agile management of an interdisciplinary development team as SCRUM Master
- Architecture and process analyses
- Conducting workshops and training
- Stakeholder Management, Change Management
Project Management Consultant
Statistisches Bundesamt - DESTATIS
Professional support of PMO management for the "Register Census" project.
- Analysis and evaluation of project structures, development of improvement potentials
- Process consulting, optimization and implementation
- Agile coaching and consulting for project and PMO management
- Project planning, controlling, reporting and risk management
- Stakeholder Management, Change Management
Product Owner / Coach
DATAPORT AÖR
Transition of customer organization from a classic development model to agile methods, backup of Product Owner for Customer Relation Management and agile coach support.
- Application of agile mindset and explanation of methodological differences between agile and classic
- Stakeholder management and support of customer organization through agile transition
- Process analysis, optimization and adaptation
- Development of strategic roadmap for CRM development
- Strategic planning (Company Backlog, Product Backlog, User Stories)
- Business value estimation and task prioritization
- Promotion of SCRUM-driven creativity, idea and solution development
- Agilization of requirements management
- Data analysis of existing products and services
Project Manager
DATAPORT AÖR
Complete and seamless automation of the commercial provisioning process (order-to-cash) with eCommerce input channel, involving all professional responsibilities and systems.
The complex and heterogeneous process integrated with SAP PI/PO and Software AG Webmethods:
Webshop (SAP SRM)
CRM (Microsoft Dynamics CRM)
Material Management (SAP MM)
Financial Accounting (SAP FI)
Respective provisioning and production systems
Project management, stakeholder and change management, project marketing
Analysis and modeling of overall process with technical solution architecture
Data collection and analysis
Creating epics and user stories, acceptance criteria, approval and solution rollout
Architecture consulting based on TOGAF and domain model
Strategic project and application planning based on required business capabilities
Project Manager
DATAPORT AÖR
Proof of Concept for Robotic Process Automation (RPA).
Two main tasks:
Determining requirements and necessary product capabilities to offer an RPA platform as a product as IT service provider
Using the RPA approach in rapid prototyping for a first feasibility study for complete and seamless automation of the commercial provisioning process
Business process analysis and identification of necessary tasks and measures
Problem structuring, strategy development and technical solution architecture
Stakeholder management and change management
Creation of epics, user stories and acceptance criteria
Determination of special requirements for RPA usage
Project Manager
DATAPORT AÖR
Content and formal adaptation of existing customer contracts for price adjustments.
- Project management, task planning, prioritization
- Ensuring result quality, adherence to schedule and budget
- Contract management
- Linking contracts, technical requirements and technical solutions
- Determining correct new contract situation and its adjustment
- Projection of result changes through contract adjustments
Interim Managing Director
YLMITI GmbH Hamburg
As interim managing director responsible for strategic expansion, partner acquisition and business process optimization.
- Worldwide strategic search for franchise providers for further expansion
- Partner search, evaluation, selection and contract negotiations
- Management and optimization of daily business
Project Manager
Deutsche Post AG - EPOST
Global digitization of written communication.
- Strategy development and stakeholder management
- Project planning, goal setting, work package design, project organization, communication and marketing
- Team management, project controlling and result documentation
- Country-specific: Market volume calculation, potential analysis, product/solution definition
- Development and implementation of evaluation model
- Market development for E-POST products in Poland, Hungary and Czech Republic
- Responsible management of building partner network around E-POST products and technical integration
Department Head
Deutsche Post AG - EPOST
Responsible for E-POST special products and special projects organizational unit.
- Responsible for technical implementation of E-POST internationalization
- Product Owner for E-POST custom and international products
- Stakeholder management
- Responsible for creating technical concepts and implementation in Deutsche Post-DHL EU projects
- Implementation of automated forms of knowledge management
Team Leader
Deutsche Post AG - EPOST
Project management for technical integration of E-POST into customer infrastructures.
- Requirements management
- Conducting workshops, presentations and training
- Escalation management for critical customer projects
Senior Expert Demand Management
Deutsche Post AG - IT Global Business Services
Business unit project manager for optimizing outsourcing with internal IT service provider.
- Definition of services, qualities and SLAs
- Responsible for billing process and standardization of IT controlling
- Creation of tool to minimize own cost share based on current billing/usage data
- Definition and implementation of ITIL role "Supplier Management"
- Clarification and coordination of responsibilities, processes and interfaces
- Supplier management for ORACLE and IBM, support of group-wide license management
Project Manager
DHL Express International
Implementation of group IT strategy adjustment for DHL US-domestic through shutdown of central US data center and migration of applications.
- Central interface for all data center shutdown questions in USA
- Introduction of group-wide standard service management processes in Americas region
- Implementation focus on project scoping process, change process, IT budget planning and controlling process
- Coaching demand managers on product catalog, RFP process and newly introduced ITIL, demand and service management processes
Senior Expert Demand Management
Deutsche Post AG - IT Global Business Services
Demand/requirements management for procurement and real estate business units.
- Migration of SAP main applications into usage-dependent framework contract
- Calculation of potential savings and comparison with actual savings
- Application migration using PRINCE2 project management method
- Integration of DHL IT into DPDHL-IT structures
- Contract, SLA management and budget management/controlling
- Introduction of ITIL process landscape and conversion to KPI-based reporting system
Senior Expert IT Strategy and Planning
Deutsche Post AG
Strategy development and implementation of corporate governance, architecture, technology, process and contract requirements.
- Responsible for desktop services product and service descriptions
- Establishment of ITIL-based service management
- Definition and introduction of new RUN services for SOA platforms
- Support of service-oriented architecture (SOA)
- IT strategy development for acquired companies and integration
- Demand manager for all letter division marketing and sales applications
- Project management for migration projects to new RUN products and services
Account Manager IT Infrastructure
Deutsche Post AG
Sales support for letter division marketing & sales applications.
- Responsible for service definition, SLAs and measurement methods
- Introduction of technical and commercial adjustments for SOA operations
- Analysis, concept creation and implementation of new client architecture in customer service
IT/Management Consultant
- EDIFACT connection for PRICAT and SALESREPORT
- Design and implementation of EDIFACT connections for trading companies
- Sales data analysis and management reporting
- Customer service for media logistics system
- Customer acquisition, consulting and implementation
- Concept creation and implementation of sales structures and processes
- Project management for customer projects
Managing Director
Günther Datenverarbeitung GmbH
Responsible for marketing/sales, consulting, legal, HR and internal IT.
- Sales of proprietary products (ERP system with integrated project management tool)
- Marketing mix planning
- Project management
- Trade fair planning
Sales Consultant
Fatherboard Computer GmbH
Acquisition work, contract negotiations and on-site installation of self-developed application.
- Customer acquisition/pre-sales
- Requirements specification
- Release planning
- Trade fair planning
- User training
- Network administration
Master Confectioner
Bergische Backstube Strieker
- Professional confectionery activities
- Responsible for apprentice training
Zusammenfassung
Erfahrener Führungskraft & IT-Projektmanager mit über 25 Jahren Erfahrung in der strategischen Leitung globaler IT-Services. Spezialisiert auf Netzwerk- & IT-Infrastrukturen, digitale Transformation und People Management. Nachgewiesene Erfolge in der Umsetzung komplexer IT-Strategien, der Optimierung von Service-Prozessen und der sicheren Bereitstellung geschäftskritischer IT-Services.
- Führung & Teammanagement – Entwicklung leistungsstarker IT-Teams
- IT-Netzwerke & Security – Erfahrung mit globalen Infrastrukturprojekten
- Projektmanagement & Digitalisierung – Agile & klassische Methoden
- Stakeholder-Management – Brücke zwischen Business & IT
Sprachen
Ausbildung
FernUniversität Hagen
Diplom-Kaufmann · Wirtschaftswissenschaften · Deutschland
Bundesfachschule für das Konditorenhandwerk
Konditormeister · Deutschland
Bäcker und Konditor · Deutschland
Zertifikate & Bescheinigungen
Datenschutzgrundlagen
Deutschepost Dhl Konzerndatenschutz
Einführung Eu-Datenschutzgrundverordnung
Iitr Datenschutz Gmbh
First Choice (Six Sigma) Initiative Champion
Dpag Internes Schulungszentrum
Prince 2 Foundation
Dpag Internes Schulungszentrum
Productowner Verified By Borisgloger
Boris Gloger Consulting
Scrummaster Certified By Borisgloger
Boris Gloger Consulting
Servicenow Certified Implementation Specialist - It Service Management
Servicenow Certified Implementation Specialist – Human Resources
Servicenow It Service Management Professional Suite
Servicenow “Human Resources Service Delivery (Hrsd)”
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