Martin Schuelein
Head of Quality Management Brooks Europe
Erfahrungen
Head of Quality Management Brooks Europe
Brooks Automation Germany GmbH
Equipment manufacturer for vacuum & automation solutions for semi & automotive incl. service. Globally 2000 employees.
1 Direct Report, Reporting Line: Technical Managing Director.
Responsibility for product-, process- & service quality.
Quality planning: APQP, PPAP, FMEA, MSA, SPC, PLP.
QM system scope extension with addition of service.
Systematic revision of all production control plans for reliability enhancement.
Success: Improvement of product & refurbishment reliability by 25%.
Business process optimization of the production & repair center.
Concept development, roll-out and training of all responsible persons.
Optimization of the complaint process with RMA, FA and 8D process.
Reporting of the Quality Performance.
Success: Lead time improvement of defect analysis by 60% and of complaints by 55%.
Internal & external auditing; ISO 9001 certification.
Introduction & coordination of "Standardized Supplier Quality Assessment (SSQA)" for maturity assessment and further development, iterations for 3 years.
Implementation of Brooks Process Certification with PQP, 5S, Safety, Audits.
Implementation of the audit annual plan including all follow-up actions.
Success: Improvement of SSQA maturity scoring by 2.8 points (0 - 10).
Reason for change: facilty transfer/relocation to USA: business unit sale.
Regional Total Quality Manager Europe
Applied Materials GmbH
Production equipment manufacturer for the semiconductor, display and solar industries incl. service, NASDAQ listed, 14,000 employees worldwide.
Reporting line: Vice President Applied Global Service Europe.
Further development of Operations Quality.
Improve product & service quality and productivity in collaboration with Product Business Groups, Manufacturing, Operations and Account Team.
Implementation of Trackwise as Superuser and CAPA Performance Management.
Implementation and reporting of the KPI Dashboard.
Success: Reliable, fully comprehensive data base on problem solving process with real-time analysis to manage top issues.
Success: "President's Annual Quality Award" with Account Team, with the KPIs e.g. MTBF, Failure Analysis Lead Time, Installation Cycle Time, Spares Service Level Accuracy.
Business process management.
Concept and implementation on European level.
Internal & external audits including all follow-up actions.
Development and implementation of various CAQ modules (audit, calibration, CAPA).
Consulting of multinational teams in matrix organized environment.
Success: streamlining of QM documentation to < 20%.
Success: worldwide implementation of European audit management module.
Success: Reputation of Europe during global ISO 9001 recertification.
Managing Customer Quality:
Acting as quality interface to and from the customer (VtC, VoC).
Coordinate improvement projects from annual customer satisfaction feedbacks.
Negotiation of global quality assurance agreement with strategic account.
Complaint management (8D).
Customer audits.
Success: Complaint management: lead time reduction to 35% for strategic accounts.
Success: Global quality assurance agreement with strategic account.
Success: President's Annual Quality Award with account team.
Reason for change: Successive shift of tasks to Asia.
Head of QM-System IVM Group / Quality Manager / QM-Representative
IVM Engineering GmbH & Co. KG
Role: Quality Manager / QM-Representative (1995-1996):
Engineering service provider with focus on automotive, 150 employees.
Development and implementation of a quality management system for the head office and three operational sites.
Auditing of the sites.
Employee training.
Success: ISO 9001 certification of all sites.
Role: Head of QM-System IVM Group (stated period 1995-2000, likely succeeding the Quality Manager role):
Engineering service provider with focus on automotive, rail, IT, training; accredited automotive manufacturer with complete vehicle development expertise; 2,000 employees.
6 Direct Reports, Reporting line: to managing partner.
QM system implementation and group certification according to ISO 9001.
Expansion according to VDA 6 and TQM for all locations in Germany, Switzerland and Spain.
Business Process Management.
Leading Internal Auditor.
Contact person for customers, suppliers, certification body.
Success: Business process oriented mulisite QM-System & certification for whole enterprise.
Success: AUDI Quality Award as Engineering Partner.
Reason for change (end of tenure at IVM): Desire for internationalization.
Development Engineer
Eggelaar & Lange GmbH
- Engineering office in special machine construction for automotive, < 20 employees.
- Project engineer for development and construction of placement machines for semiconductor and automotive industry.
- Development of a semi-automatic welding machine for cable crimping from basic design to commissioning.
Head of Integrated Management System (Ad Interim)
Electronic Manufacturing Service Company
- Industry: Electrical engineering / equipment manufacturing, 1,000 employees globally.
- 10 Direct Reports; responsible for all locations of the division international, Reporting line: Technical Managing Director Division.
- Maintening, auditing & certification of the QM system, lead auditor (ISO 9001, EN 9100, ISO/TS 16949, ISO 14001, ISO 50001).
- Success: successful surveillance audits at 3 locations (ISO 9001, ISO/TS16949 & ISO14001).
- EN 9100 implementation and certification at one site.
- Success: Aviation market access with EN 9100 certification at one site 07/17.
- Responsibility for manufacturing / product quality, supplier quality and CIP (PPAP/PPF, FMEA, MSA, SPC, PLP).
- Customer Quality, Complaint Management according to 8D.
- Success: Ensuring business continuity quality-wise.
Head of Quality, Environment, Data Protection (Ad Interim)
Energy Storage System Manufacturer
Manufacturer of ultracapacitors for Automotive, Grid, Industry, Transportation, Employees 200.
5 Direct reports, reporting line: COO.
Accompanied pre-series production relocation and set-up of series production.
Success: Relocation and planning of series production qualification.
Managing supplier-, production- and customer quality as well as QM system.
Released Supplier Quality Assurance Agreement in alignment with purchasing.
Supplier qualification for selected critical part families.
Success: Supply is secured with qualified suppliers.
Establishment of integrated management system (ISO 9001, ISO 14001, IATF 16949, DS-GVO).
Development/implementation of an environmental management system incl. certification.
Development/implementation of a data protection mgmt. system according to EU-DSGVO.
Success: EU-DSGVO compliance, ISO 14001 certification.
Consultant / Interim Manager / Project Manager (Ad Interim)
Manufacturer of Integrated Door and Window Locking Systems
- Leading company with products, system solutions and services for doors and windows to the building technology & automotive industry.
- Sales > 500 < Mio €, employees: 3.000.
- Weak point analysis of high volume series production.
- Consulting on the analysis and optimization of a multi-stage, high-volume production and testing process for an complete product family.
- Success: Analysis rated as 'brilliant' - optimization potential uncovered - significant process improvements made possible - eye-opener for management.
Head of QA/QC Manufacturing Equipment (Ad Interim)
Manufacturing Equipment Producer for Biopharma
Leading company as equipment supplier to the BioPharma sector.
Sales € 2.34 billion, employees 10,000.
5 Direct reports, reporting line: Head of Manufacturing Equipment.
Halving the number of warranty cases.
Team building with Project Quality Engineers.
Introduction of APQP and PPAP in product development.
Introduction of a dashboard for maturity assurance.
Success: Established advance quality planning in existing & new development projects.
Success: APQP acceptance in development teams and as part of gate reviews, agile & classic.
Success: Turnaround of warranty cases in the course of market launch.
Improvement of customer satisfaction.
Management of special projects in complaints management.
Success: Closure of all complaints older than 30 days, introduction of error catalog, Reduction of the complaint rate by 10%.
Quality support of the internationalization strategy.
Management of the workstream "Quality" in pre- & post-merger activities with 5 locations and following integration.
QM system implementation in newly established customer interaction centers in USA & China.
Success: quality-related business continuity post-merger.
Success: QM system introduction and know-how transfer in core processes.
Head of Quality (Ad Interim)
Manufacturing Equipment Producer for Energy Storage Solutions
- Leading company as equipment supplier to the energy storage sector.
- employees < 1.000.
- 12 Direct reports, reporting line: CTO.
- Support the industrialization towards quality maturity at industry level.
- Team building with Project Quality Engineers Product Compliance, Quality in Development- / in Customer - / in strategic Projects, Supplier Quality, Quality Assurance/Quality Control und Quality System Compliance.
- Introduction of APQP and PPAP in product development.
- Introduction of Supplier Quality at critical suppliers.
- Introduction of QA/QC at process development and production.
- Introduction of Business Process Excellence along with a CAQ-System.
- Success: Setup a new Quality Team in both existing & new Development-Projects.
- Success: APQP-Deliverables as part of gate reviews, agile & classic.
- Success: Supplier Component Review & PPAP with strategic suppliers.
Head of Quality Management System (Ad Interim)
Semiconductor Manufacturer
3.500 Employees.
8 Direct Reports, responsible for the Dresden plant, reporting line: Quality Director.
Lead QM system transition to IATF 16949:2016.
Coordination of the QM system transition from ISO/TS 16949 to IATF 16949:2016.
Success: IATF 16949:2016 certification in March 2018 and thus automotive market access, award of two significant automotive contracts for the plant.
Success: "Quality Award" granted to the team for automotive market access.
Auditing & Certification (Lead Auditor ISO 9001, IATF 16949).
Implementation of the annual system-, product- and process audit plan.
Success: ISO 9001:2015 recertification.
Document management / archiving system.
Archive clearance & disposal of items with expired archiving period.
Success: Archive clearance with ~ 5000 folders in alignment with the affected parties.
Head of Quality Management (Ad Interim)
Switchgear Manufacturer for Solar Industry
Manufacturer of inverters and monitoring accessories for photovoltaic systems as well as power supplies for industrial applications. Turnover 70 Mio. €, employees 400.
8 Direct Reports, Reporting Line: Technical Managing Director.
Support product development and production.
Improvement of first pass yield and failure rate.
Success: TOP product defects and manufacturing process weaknesses identified and addressed.
Quality Assurance and Control.
Stabilization of incoming goods of printed circuit boards.
Success: Project "Inventory clearance with 100% inspection at supplier" completed.
Complaint management.
Increase in effectiveness of incoming goods and material supply.
Introduction of cost recording in the problem solving process.
Success: Cost transparency as input for claim handling & continuous improvement.
Success: Vacancy bridging of the head of quality management.
Zusammenfassung
- Serene quality leader with 30 years of industry experience in the manufacturing equipment engineering in semiconductor-, automotive-, energy storage- and biopharma-sectors (GMP)
- Manager for medium-sized corporate units in an international multicultural matrix-organized environment, with a "hands-on mentality" with success stories in BeNeLux, Estonia, France, Germany, Hungary, India, Irland, Israel, Italy, Spain, UK, USA
- Core competence quality management in manufacturing equipment engineering Product & Process Quality | Product Development, NPI | Change-Management via PLC | Business Process Management | Business Excellence | QM-System, Auditing, Certification
- Reduction of failure rates and waste (Lean Six Sigma)
- Efficiency and effectiveness improvement of business processes
- Improvement of the complaint rate and customer satisfaction
- Strategically thinking quality manager
Sprachen
Ausbildung
University for Applied Science Munich
M.Sc. · Business Administration and Engineering · München, Deutschland · magna cum laude
University for Applied Science Munich
M.Sc. · Electrical & Precision Engineering · München, Deutschland
Fachoberschule Ansbach
Ansbach, Deutschland
Zertifikate & Bescheinigungen
GMP Expert Alpha
Scrum Master/ Prince2 Agile® (agile Team- / Projectmanagement)
EXIN / Axelos
EOQ-Processmanager (BPM)
DGQ
Occupational Health and Safety Management Rep., ISO 45.001
TÜV
Environmental Management Officer, ISO 14.001
IBB
1st/2nd Party Auditor IATF 16949
VDA-QMC
Six Sigma + Lean Green Belt
DGQ
3rd Party Auditor VDA 6.1
DGQ
EQA Assessor- (EFQM)
QMC
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