Klaus Rheinwald

Project Manager for Microsoft Dynamics Implementation

Hamburg, Deutschland

Erfahrungen

Sept. 2020 - Aug. 2021
1 Jahr
Flensburg, Deutschland

Project Manager for Microsoft Dynamics Implementation

Team Energie GmbH & Co. KG

  • Planning and requirements definition for the implementation of Microsoft Dynamics/pro4energy
  • Coordination of internal and external stakeholders
  • Planning and controlling requirement definition
  • Managing internal employees and external partners
  • Reporting to steering committee (C-Level)
Mai 2018 - Bis heute
7 Jahren 2 Monaten

External Data Protection and Information Security Officer

Various companies (Corporations, SMEs, Start-Ups)

  • Development of data protection and IT security strategy (TOM)
  • Consulting on data protection regulations
  • Reviewing contracts for order processing
  • Conducting data protection impact assessments
  • Acting as an interface with supervisory authorities and other stakeholders
Dez. 2017 - Mai 2018
6 Monaten

Management Consultant for Data Protection and Information Security

Mobene GmbH & Co. KG Unternehmensgruppe

  • Reviewing and implementing requirements of BSI-KritisV and EU-DSGVO
Juli 2016 - Nov. 2017
1 Jahr 5 Monaten

Project Manager for ERM Implementation

Raffinerie Heide GmbH

  • Implementation of a tank data information and order-movement management system
  • Coordination of internal and external stakeholders
  • Planning and managing development, testing, and go-live
  • Managing internal employees and external partners
  • Reporting to steering committee (C-Level)
  • Responsibility for project budget (1.8 MEUR)
Juli 2015 - Nov. 2015
5 Monaten
Vereinigte Staaten

General Contractor for Real-Time 3D Visualization Development

Red Bull North America

  • Development of an application for real-time 3D visualization and evaluation of the Wingsuit race 'Red Bull Aces'
Okt. 2012 - Sept. 2013
1 Jahr

Project Manager for PLM/ERM Interface Implementation

Abu Dhabi MAR GmbH

  • Implementation of a PLM/ERM interface between Tribon/SAP and AVEVA for shipbuilding collaboration with external clients
  • Requirements specification with internal and external stakeholders
  • Planning and managing development, testing, and go-live
  • Managing internal employees and external partners
  • Reporting to steering committee (C-Level)
  • Responsibility for project budget (1.2 MEUR)
Sept. 2009 - Okt. 2011
2 Jahren 2 Monaten

Project Manager for Credit Management Software Implementation

Deutsche BP AG

  • Pan-European implementation of credit management software DebiTEX with integration into SAP, Oracle Financials, Siebel, etc.
  • Requirements specification with internal and external stakeholders
  • Planning and managing development, testing, and rollout
  • Calculating and monitoring time and budget plans
  • Managing internal employees and external partners
  • Reporting to steering committee (C-Level)
  • Responsibility for project budget (8 MUSD)
März 2008 - Juni 2009
1 Jahr 4 Monaten

Project Manager for SAP Migration

Aral Direkt GmbH (Deutsche BP AG)

  • Migration of a customized ERP system to a hosted SAP solution
  • Requirements specification with internal and external stakeholders
  • Planning and managing development, testing, and rollout
  • Calculating and monitoring time and budget plans
  • Managing internal and external suppliers
  • Controlling and reporting on project progress and budget
  • Reporting to steering committee (C-Level)
  • Responsibility for project budget (4 MUSD)
Juli 2007 - Okt. 2007
4 Monaten

Project Manager for CRM

Cablecom GmbH

  • Coaching internal project manager for the conception and implementation of Intelligent Call Routing for the Customer Contact Center
  • Mapping of business processes
  • Technical architecture
  • Time and budget planning
Juli 2005 - Nov. 2006
1 Jahr 5 Monaten

Project Manager for CRM

AOL Deutschland Service Operations GmbH & Co. KG

  • Analysis, conception, procurement, and implementation of a multi-channel routing solution for voice, email, and chat based on Pega CRM
  • Conducting the procurement process and vendor selection
  • Planning and managing development, testing, and go-live
  • Calculating and monitoring time and budget plans
  • Managing internal and external suppliers
  • Controlling and reporting project progress and budget
  • Reporting to steering committee (C-Level)
  • Responsibility for project budget (1 MUSD)
Feb. 2005 - Juli 2005
6 Monaten

Management Consultant for Compliance

Aral Direkt GmbH

  • Defining and implementing processes for project management, IT service management, software development, disaster recovery, and business continuity based on COBIT standards for SOX compliance
Nov. 2004 - Nov. 2004
1 Monate

Management Consultant for Platform Selection

DSF Deutsches SportFernsehen GmbH

  • Study for the selection and implementation of a voice platform for tele-voting
Feb. 2002 - Apr. 2004
2 Jahren 3 Monaten

Project Manager and Solution Architect for Call Center Technologies

O2 (Germany) GmbH & Co. OHG

  • Project management and solution design in the field of call center technologies:
  • Managing the implementation of personnel scheduling for company-wide call centers
  • Managing the implementation of an enhanced host-based router for interconnected call centers
  • Conducting feasibility studies for the introduction and integration of automated email tools
  • Conducting feasibility studies for the use of location-based services for a user help call center
  • Conducting feasibility studies for optimising outbound scheduling
  • Leading the upgrade of interconnected call center infrastructure
Juli 2001 - Nov. 2001
5 Monaten

Solution Architect for Number Portability

HanseNet Telekommunikation GmbH

  • Providing technical consultancy on number portability:
  • Validating and optimizing the existing system
  • Analyzing and optimizing interfaces with other operators and regulatory authorities (RegTP)
  • Defining and implementing the automated interface to the in-house customer service system
  • Analyzing and defining operating concepts and service level agreements

Zusammenfassung

  • PMI-zertifizierter Senior-Projektmanager

  • Langjährige Erfahrung in der Leitung von internationalen IT-Einführungs- und Migrationsprojekten an der Schnittstelle zwischen Fachseite und IT

  • Ausgewiesene Expertise im Bereich Informationssicherheit und Datenschutz

Sprachen

Englisch
Verhandlungssicher
Deutsch
Grundkenntnisse
Französisch
Grundkenntnisse

Ausbildung

Universität Hamburg

Diplom-Informatiker · Informatik · Hamburg, Deutschland

Zertifikate & Bescheinigungen

Berater für Datenschutz nach VdS 3477

VdS

Berater für IT-Service Management nach ITIL

EXIN

Berater für Informationssicherheit nach VdS 3476

VdS

Datenschutzauditor

Bitkom

Datenschutzbeauftragter

RA Stephan Hansen-Oest

IT-Berater

BVSI

IT-Sicherheitsbeauftragter nach ISO/IEC 27001/27002 und BSI-Grundschutz

Bitkom

Product Owner

Project Management Professional

Project Management Institute

Requirements Engineer

IREB

Scrum Master

Scrum Alliance