Klaus Rheinwald
Project Manager for Microsoft Dynamics Implementation
Erfahrungen
Sept. 2020 - Aug. 2021
1 Jahr Flensburg, Deutschland
Project Manager for Microsoft Dynamics Implementation
Team Energie GmbH & Co. KG
- Planning and requirements definition for the implementation of Microsoft Dynamics/pro4energy
- Coordination of internal and external stakeholders
- Planning and controlling requirement definition
- Managing internal employees and external partners
- Reporting to steering committee (C-Level)
Mai 2018 - Bis heute
7 Jahren 2 MonatenExternal Data Protection and Information Security Officer
Various companies (Corporations, SMEs, Start-Ups)
- Development of data protection and IT security strategy (TOM)
- Consulting on data protection regulations
- Reviewing contracts for order processing
- Conducting data protection impact assessments
- Acting as an interface with supervisory authorities and other stakeholders
Dez. 2017 - Mai 2018
6 MonatenManagement Consultant for Data Protection and Information Security
Mobene GmbH & Co. KG Unternehmensgruppe
- Reviewing and implementing requirements of BSI-KritisV and EU-DSGVO
Juli 2016 - Nov. 2017
1 Jahr 5 MonatenProject Manager for ERM Implementation
Raffinerie Heide GmbH
- Implementation of a tank data information and order-movement management system
- Coordination of internal and external stakeholders
- Planning and managing development, testing, and go-live
- Managing internal employees and external partners
- Reporting to steering committee (C-Level)
- Responsibility for project budget (1.8 MEUR)
Juli 2015 - Nov. 2015
5 Monaten Vereinigte Staaten
General Contractor for Real-Time 3D Visualization Development
Red Bull North America
- Development of an application for real-time 3D visualization and evaluation of the Wingsuit race 'Red Bull Aces'
Okt. 2012 - Sept. 2013
1 JahrProject Manager for PLM/ERM Interface Implementation
Abu Dhabi MAR GmbH
- Implementation of a PLM/ERM interface between Tribon/SAP and AVEVA for shipbuilding collaboration with external clients
- Requirements specification with internal and external stakeholders
- Planning and managing development, testing, and go-live
- Managing internal employees and external partners
- Reporting to steering committee (C-Level)
- Responsibility for project budget (1.2 MEUR)
Sept. 2009 - Okt. 2011
2 Jahren 2 MonatenProject Manager for Credit Management Software Implementation
Deutsche BP AG
- Pan-European implementation of credit management software DebiTEX with integration into SAP, Oracle Financials, Siebel, etc.
- Requirements specification with internal and external stakeholders
- Planning and managing development, testing, and rollout
- Calculating and monitoring time and budget plans
- Managing internal employees and external partners
- Reporting to steering committee (C-Level)
- Responsibility for project budget (8 MUSD)
März 2008 - Juni 2009
1 Jahr 4 MonatenProject Manager for SAP Migration
Aral Direkt GmbH (Deutsche BP AG)
- Migration of a customized ERP system to a hosted SAP solution
- Requirements specification with internal and external stakeholders
- Planning and managing development, testing, and rollout
- Calculating and monitoring time and budget plans
- Managing internal and external suppliers
- Controlling and reporting on project progress and budget
- Reporting to steering committee (C-Level)
- Responsibility for project budget (4 MUSD)
Juli 2007 - Okt. 2007
4 MonatenProject Manager for CRM
Cablecom GmbH
- Coaching internal project manager for the conception and implementation of Intelligent Call Routing for the Customer Contact Center
- Mapping of business processes
- Technical architecture
- Time and budget planning
Juli 2005 - Nov. 2006
1 Jahr 5 MonatenProject Manager for CRM
AOL Deutschland Service Operations GmbH & Co. KG
- Analysis, conception, procurement, and implementation of a multi-channel routing solution for voice, email, and chat based on Pega CRM
- Conducting the procurement process and vendor selection
- Planning and managing development, testing, and go-live
- Calculating and monitoring time and budget plans
- Managing internal and external suppliers
- Controlling and reporting project progress and budget
- Reporting to steering committee (C-Level)
- Responsibility for project budget (1 MUSD)
Feb. 2005 - Juli 2005
6 MonatenManagement Consultant for Compliance
Aral Direkt GmbH
- Defining and implementing processes for project management, IT service management, software development, disaster recovery, and business continuity based on COBIT standards for SOX compliance
Nov. 2004 - Nov. 2004
1 MonateManagement Consultant for Platform Selection
DSF Deutsches SportFernsehen GmbH
- Study for the selection and implementation of a voice platform for tele-voting
Feb. 2002 - Apr. 2004
2 Jahren 3 MonatenProject Manager and Solution Architect for Call Center Technologies
O2 (Germany) GmbH & Co. OHG
- Project management and solution design in the field of call center technologies:
- Managing the implementation of personnel scheduling for company-wide call centers
- Managing the implementation of an enhanced host-based router for interconnected call centers
- Conducting feasibility studies for the introduction and integration of automated email tools
- Conducting feasibility studies for the use of location-based services for a user help call center
- Conducting feasibility studies for optimising outbound scheduling
- Leading the upgrade of interconnected call center infrastructure
Juli 2001 - Nov. 2001
5 MonatenSolution Architect for Number Portability
HanseNet Telekommunikation GmbH
- Providing technical consultancy on number portability:
- Validating and optimizing the existing system
- Analyzing and optimizing interfaces with other operators and regulatory authorities (RegTP)
- Defining and implementing the automated interface to the in-house customer service system
- Analyzing and defining operating concepts and service level agreements
Zusammenfassung
PMI-zertifizierter Senior-Projektmanager
Langjährige Erfahrung in der Leitung von internationalen IT-Einführungs- und Migrationsprojekten an der Schnittstelle zwischen Fachseite und IT
Ausgewiesene Expertise im Bereich Informationssicherheit und Datenschutz
Sprachen
Englisch
Verhandlungssicher
Deutsch
Grundkenntnisse
Französisch
Grundkenntnisse
Ausbildung
Universität Hamburg
Diplom-Informatiker · Informatik · Hamburg, Deutschland
Zertifikate & Bescheinigungen
Berater für Datenschutz nach VdS 3477
VdS
Berater für IT-Service Management nach ITIL
EXIN
Berater für Informationssicherheit nach VdS 3476
VdS
Datenschutzauditor
Bitkom
Datenschutzbeauftragter
RA Stephan Hansen-Oest
IT-Berater
BVSI
IT-Sicherheitsbeauftragter nach ISO/IEC 27001/27002 und BSI-Grundschutz
Bitkom
Product Owner
Project Management Professional
Project Management Institute
Requirements Engineer
IREB
Scrum Master
Scrum Alliance
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