Ulrike Bertrand

Business Process Improvement Lead

Hamburg, Germany

Experience

Jan 2024 - Dec 2025
1 year

Business Process Improvement Lead

Sebamed

  • Improvement of the main business process.
  • Introduction of location-managed warehouses.
  • Implementation in ERP.
Jan 2021 - Dec 2023
2 years

Global Implementation SAP S/4HANA Lead

Lanxess AG

Led the global implementation of SAP S/4HANA for the Flavour & Fragrances Business Unit, particularly integrating 3 acquired Emerald Kalama Chemical (EKC) plants.

  • Lanxess AG was converting all 57 production plants to a common ERP template (FIT Future Integrated Template) and switching from SAP R3 to S/4HANA.
  • The challenge involved transforming EKC plants from a non-SAP ERP (Prism) within a newly formed business unit with limited target system expertise and plants in different time zones.
  • Key objectives were to lead the BU to the go-live date, manage the introduction of Lanxess standards, create process transparency in former EKC plants through harmonisation, integrate planning, replace Excel, and introduce SAP/IBP Demand BU-wide for all 5 sites.
  • Actions included adapting project plans, process mapping, driving integration into Lanxess standards, fostering understanding between Prism and SAP environments, and establishing an effective key user structure.
  • Recruited staff from other BUs and formed a cross-unit project team, a first for Lanxess.
  • Conducted walkthroughs and global meetings with integrative end-to-end process demonstrations, motivating the team with an integrative management style.
  • Achieved a smooth go-live for EKC, celebrated as the best introduction in Lanxess history, with sustainable implementation of complex changes.
  • Completed IBP Demand introduction on schedule, successfully converting the Flavour and Fragrances BU to Lanxess standards at 5 production sites.
  • Pragmatically solved challenges using international project and change management experience.
  • Handed over minimal project 'leftovers' with effective working structures.
  • The project was recognized by CEO Matthias Zachert as an outstanding example of efficient global implementation and integration.
Jan 2020 - Dec 2021
1 year

Supply Chain Process Optimisation Lead

BioNTech

Led the optimisation of core supply chain processes and introduction of planning software during a major business model shift to CorVAC (Covid-19 vaccine) production.

  • BioNTech rapidly expanded its CorVAC network from 10 to 25 sites, facing challenges of non-existent processes and inexperienced staff in a manufacturing context.
  • Objectives included optimising decoupled short/long-term production planning, introducing planning software (COPP- CorVAC PP, later Rapid Response) to replace Excel, and managing regulatory requirements across target markets.
  • Ensured transparency in material flow, robust delivery control, and planning for -75°C storage capacities.
  • Analysed, selected, and introduced 'off-the-shelf planning software' with a go-live after 20 weeks.
  • Visualised planning processes, implemented backward (short-term) and forward (long-term, demand-driven) planning, and developed overarching planning premises.
  • Established consistency via a 'single point of truth constraint file', defined planning horizons, and co-introduced a 'frozen period' for network stabilisation.
  • Developed batch coding logic for information transfer across production stages.
  • Presented an improved SCM structure, linking planning departments, clarifying roles, and reducing complexity.
  • Established a cross-functional forum (Supply/REG/CMO/Tech Transfer/Processes & Systems, QC, QA) for harmonised PPQ overview.
  • Integrated regulatory requirements into planning, significantly increasing output.
  • Developed an onboarding strategy for new CMOs and established robust planning agreements with partners Pfizer/Fosun.
  • Trained staff on capacity and demand-oriented planning and prepared the S&OP process.
  • This involved developing a new comprehensive supply chain for all business areas and optimising production planning and control.
  • Drove the integration of plants into a production network and supported the conversion to demand-driven planning.
Jan 2020 - Dec 2020
1 year

Interim SCM / Transformation Lead

Hubergroup

Led several initiatives focused on supply chain and business process improvement:

  • Developed a new comprehensive supply chain for all business areas.
  • Optimised production planning and control.
  • Reorganised (internal/external) storage processes and routed flows of goods via a European central warehouse.
  • Re-established delivery capability, improved delivery performance, reliability, and responsiveness to strongly fluctuating demand.
  • Introduced new tools and systems.
  • Successfully initiated and implemented restructuring measures, including development/realisation of location and warehouse concepts and consolidation of capacities.
Jan 2019 - Dec 2020
2 years

Interim Global Supply Chain Director

Aerius Marine GmbH

Led the conception and introduction of a new supply chain strategy and structure as part of a turnaround for the supplier of ship operating systems and technology.

  • The company faced declining earnings, a loss-making situation, changes in ownership, and an incomplete ERP implementation.
  • Challenges included lack of warehouse responsibility, material traceability issues, late/missing deliveries, and inefficient purchasing.
  • Objectives involved process optimisation, restructuring supply chain processes, achieving transparency in material flow, and robust delivery control.
  • Assumed disciplinary leadership as Warehouse Manager, then as global Supply Chain Director (35 FTE excl. sub.).
  • Recorded current state, defined target state with stakeholders, and established binding internal collaboration rules (e.g., ERP tracking for all goods movements).
  • Presented an improved SCM structure, reducing redundancies and complexity, with documented processes.
  • Restructured the entire flow of goods (purchasing, work preparation, warehouse, export, spare parts business).
  • Clarified roles, responsibilities, and interfaces, incorporating internal customer requirements.
  • Organised material flow, improved delivery capabilities, and introduced location-managed warehouses (implemented in ERP).
  • Implemented prefabrication concepts, strategic component management, and standardisation of product groups, assemblies, and material catalogues (digitised and implemented in ERP).
  • Standardised enquiry, ordering, requirements determination, and delivery processes, resulting in personnel reduction of approx. 30%.
  • Provided advice on supply logistics and handed over to a permanent job holder.
Jan 2019 - Dec 2020
1 year

Interim Supply Chain Consultant / Project Lead

R-steel

  • Re-established delivery capability.
  • Improved delivery performance and reliability.
  • Ensured appropriate responsiveness to strongly fluctuating demand.
Jan 2018 - Dec 2020
2 years
Solingen, Germany

Interim Head of SCM / Procurement

Accuride Wheels Corp.

Led the integration of material flow streams and introduced a SIOP process for Accuride Wheels Europe/Asia (AWEA) following the acquisition of Mefro Wheels Group, contributing to a turnaround and restructuring.

  • Accuride Wheels Corp. was integrating the newly acquired Mefro Wheels Group with 8 plants (4 EU / 4 Asia) amidst a loss-making situation and an ongoing restructuring program.
  • Challenges included a complex Europe/Asia business environment, high-risk SCM/procurement contribution to restructuring, varied ERP/master data levels, and a lack of strategic supply chain expertise.
  • Key objectives were driving change towards a company-wide AWEA network (processes, people, data), leading implementation of 'state of the art' goods flow structures and tools (managing >€300m expenditure), contributing to procurement success and synergy savings, achieving material flow transparency, robust delivery control, and reducing inventories/MRO.
  • Conducted process analysis, defined new purchasing processes, and implemented category management with a market-driven product group structure.
  • Prepared and implemented a SIOP process and integrated planning/IBP in the AWEA network.
  • Corporate Procurement AWEA made a double-digit percentage contribution to restructuring results.
  • Improved process efficiency in the network and plants (transport, rework, idle times, overproduction).
  • Made material flows visible and controllable via ERP data (roadmap created).
  • Linked demand planning to capacity and production planning.
  • Achieved significant inventory reduction (double-digit percentage) with improved delivery capability.
  • Realised Supply Chain Synergy Savings beyond targets.
  • Built a new SC team and managed handover to a permanent job holder.
Jan 2018 - Dec 2019
1 year
Jena, Germany

Logistics Project Lead

Carl Zeiss AG

Led a project for the stabilisation of operational outbound/inbound processes and the creation of a manual for a 3PL site logistics tender at the Jena site.

  • Massive business growth had led to existing structures no longer fitting, necessitating a re-tender of site logistics services.
  • Challenges included varying degrees of inventory service provider integration into divisional processes and insufficient transparency in roles and tasks.
  • Optimised 'historically grown' logistics processes and reorganised Zeiss logistics at the Jena site, harmonising processes across warehouses to 'best in class' criteria.
  • Identified synergies, managed conflict points, and conducted process mapping (target/actual).
  • Trained staff on new workflows and integrated employee feedback into process adaptation.
  • Created a tenderable basis by laying foundations for logistics process tendering.
  • Developed operational specifications for outbound, inbound, and IBT areas for RFQ.
  • Coordinated current and future (tender-inclusive) processes with business units (GB).
  • Recorded actual processes and visualised them in material flow diagrams for each business unit.
  • Created an operational manual/specification for the entire Jena site.
  • Re-structured inbound/outbound/internal transport (IBT) areas for the tender.
  • Developed and coordinated a standard logistics process cross-divisionally.
  • Overarching integration of the material flows of 4 different business units to implement a standard logistics process.
  • Handed over to the permanent job holder.
Jan 2018 - Dec 2019
1 year

Interim S&OP Project Lead / Consultant

Deutsches Milchkontor e.G.

Led the development of a networked and comprehensive S&OP process for 4 Business Units and supported an SAP system upgrade (IBP Demand).

  • The multinational fresh produce group faced challenges including no cross-BU strategy, fragmented planning processes, missing optimisation objectives, and insufficient data quality during an SAP IBP Demand upgrade.
  • Objectives were to optimise core processes, restructure supply chain processes through BPM workshops, harmonise cross-BU processes, increase transparency and productivity, and establish Integrated Business Planning (IBP) with an agile S&OP process chain.
  • Launched a cross-functional S&OP project, defining planning processes (strategy to forecast) and execution requirements.
  • Linked strategy, multi-year planning, and annual plan down to a monthly rolling forecast.
  • Defined and coordinated cross-BU S&OP elements (processes + KPIs) and developed uniform demand prioritisation criteria visible in article data.
  • Presented an improved SCM structure, reduced complexity, and documented processes with visualisations.
  • Implemented overarching planning premises/decision criteria and clarified responsibilities with transparent communication.
  • Developed a standardised and improved data/article structure in ERP.
  • Established S&OP processes, interfaces, metrics, roles, and responsibilities.
  • Implemented overarching demand planning with a tactical horizon and supported the introduction of new systems (SAP IBP Demand).
  • Provided advice on supply logistics and handed over to the permanent SCM process owner.
Jan 2016 - Dec 2017
1 year

Interim Supply Chain Consultant / Project Lead

Giti Tire

  • Re-established delivery capability.
  • Improved delivery performance and reliability.
  • Ensured appropriate responsiveness to strongly fluctuating demand.
Jan 2016 - Dec 2017
1 year

Interim Turnaround Manager / Consultant

Sunrise Medical

  • Successfully initiated and implemented restructuring measures.
  • Developed and realised location and warehouse concepts.
  • Consolidated capacities.
Jan 2015 - Present
9 years 6 months

Managing Director Supply Chain; Interim and Change-Management

Moving Supplies GmbH

As Managing Director, provided end-to-end process and interim executive services (SCM, CPO, CRO, COO, S&OP), focusing on the implementation of transformation within producing companies. Specialised in areas including:

  • End-to-end supply chain management and horizontal/vertical supply chain integration.
  • Process and method management, promoting 'anti-siloing' in the process chain (sales-purchasing-supply chain-manufacturing-logistics-customer).
  • Order-to-cash, procure-to-pay, inbound-to-outbound, and forecast-to-distribute processes in 'multi-site' landscapes.
  • Designing, implementing, and optimising all supply chain processes, and organising availability.
  • Establishing processes along the value stream, including process visualisations, transaction data, master data, article and variant management.
  • Expertise in ERP systems (notably SAP: AM, SD, MM, PP, WM, QM, TM, IBP) and planning tools (PSI, Kinaxis, proAlpha).
  • Project management (Prince-2®), BPMN, Signavio, Confluence, Jira.
  • Leading transformations, turnarounds, and change management based on TEAM Management System (Accredited Practitioner). Client engagements detailed in subsequent experiences.
Jan 2014 - Dec 2015
2 years

Head of Supply Chain Sales, Director

Cheminova Deutschland GmbH&Co.KG/ FMC AG

  • Reorganisation of (internal/external) storage processes.
  • Routed flows of goods via a European central warehouse.
Jan 2011 - Dec 2014
2 years
Hamburg, Germany

Head of Global Category Management Composites and Nacelles, Director

Nordex Energy GmbH

Managed global category for composites and nacelles. Key projects included:

  • Reorganisation of (internal/external) storage processes.
  • Routing flows of goods via a European central warehouse.
  • Successful initiation and implementation of restructuring measures.
  • Development and realisation of location and warehouse concepts.
  • Consolidation of capacities.
Jan 1999 - Dec 2013
13 years
Hamburg, Germany

Global Category Manager, spend > 100 Mio €

Beiersdorf AG

Managed global categories with a spend > 100 Mio €. Key project included:

  • Reorganisation of (internal/external) storage processes.
  • Routing flows of goods via a European central warehouse.
Jan 1998 - Dec 2000
3 years
Hamburg, Germany

Global Quality Manager Raw Materials

Beiersdorf AG

Jan 1993 - Dec 1998
5 years
Offenburg, Germany

Process Engineer

Tesa AG

  • Development of solvent-free adhesives.

Summary

  • Senior manager delivers sustainable performance processes paired with data, organisational and management structure
  • Cooperative and differentiated management style, Team development & leadership based on the Team Management System TMS
  • High target and realisation orientation based on the company's values
  • Situational leadership repertoire: Interculturally confident, leadership experience in an international environment
  • Sustainable way of working: pragmatic, analytical and structured approach, well thought-out courses of action
  • Effective in direct reporting structures and indirect matrix structures
  • Transparent
  • Synergy-focussed, "anti-siloing"
  • Empowerment, promotion, appreciation of employees - bridge builder
  • Integration of all hierarchical levels towards common (sub-)goals, in interdisciplinary and global projects spanning multiple organisations
  • Communication at "all levels" from the Management Board to the shop floor: motivation, task allocation, training, conflict resolution, promoting team spirit

Languages

German
Native
English
Advanced

Education

University of Applied Science Aachen

Chemical Engineer · Plastics/Process Engineering · Aachen, Germany

Certifications & licenses

Prince-2®

Team Management System–Accredited Practitioner