Senior Consultant / PM Infrastructure Services & Workplace Migration – Transport & Logistics, Passenger Transport

• "Improvement of the client's IT and cybersecurity strategy"
• CIS (Center for Internet Security), cybersecurity assessment / CIS control benchmark
• Advise on improving the organization of the client's IT and cybersecurity activities (prioritization, topic management, hands-on when needed, e.g., customer inquiries)
• Advise on improving development and implementation of the IT and cybersecurity strategy

• Consulting on identity and access management (IAM)
• Operating model & IAM processes
• Support within the transformation program for provider control and service delivery
• Support in managing different providers during the transition (handover to operations / IAM operational readiness)
• Consulting on SACM process management, IT configuration management interim process
• Support in IT infrastructure management, provider management and ITSM
• Support in coordinating IT operations topics during transition with IT service management
• Support in overall coordination and validation in the development, implementation and further development of a professional ITSM process landscape
• Support in building and coordinating KPI systems and analysis methods to control and review IT service processes and identify optimization potentials

Project “Support Security Architecture” - auditing firm

• Creation of a security architecture framework (NIST/ISO 27001) covering goals, strategy, awareness, culture, processes (ISMS) and technology (AI, protection; detection & response; access; etc.)
• Current state analysis IT / information security
• Definition of action fields
• Prioritization by protection needs and threat
• Recommendation of AI-based detection technology solution

Security service management

• Management of new service requests (demand management) for information security operations (ISOPS) worldwide
• Security services: DDoS, IPS, SIEM, endpoint protection, PUAM, password management
• Provider management (managed security services)

• Security governance, assurance & reporting
• Management & control
• Security architecture
• Operational security
• Security processes (SPM, VaTiS)
• Identity & access management
• Security incident & crisis management
• IT audit (security processes, policy)
• Managing the transformation of the existing security organization into the AXA Group Information Security organization

• Management of various local and international projects

Service Control division

• Responsible for 29 employees
• Configuration management, order management, service reporting, OLA/SLA management, capacity management
• Creation of the roadmap for regionalization including headcount plan until 2010
• Planning and start of convergence projects
• Centralization of tasks and teams
• Standardization of processes and tools
• Change management, building a regionally operating department

• Functionally part of AXA Tech Corporate, Technology Office Paris – domain distributed server and since 01/2006 also domain mainframe – responsible globally for AXA Tech
• Definition of technology standards (hardware & software)
• Definition of global server standards with IBM
• Monitoring compliance with standards, including the implementation of the “RISC to Intel” strategy
• Strategic collaboration with Microsoft, IBM, Intel, DELL, etc.