Leading five field sales regions, key account management team, tender management, call centres, and distributors. Customers include the City of Geneva, Canton de Vaud, hospitals, and nursing homes.
Co-creation of the European blueprint for salesforce excellence and effectiveness and omnichannel marketing: Next Generation Sales in cooperation with Christopher Held “Insight Sales” (BCG).
Jul 2019 - Aug 2020
1 year 2 months
Flawil, Switzerland
Co-Founder and Member of the Advisory Board
Mosaik-Schulen Ostschweiz
Private school startup. Grew from 6 to over 40 children, from kindergarten to 9th grade; NPS CHF 500k.
From startup to grown-up: resources, structures, finance, and legal.
Reached full capacity.
Jun 2017 - Jun 2019
2 years 1 month
Hunzenschwil, Switzerland
Managing Director
Cafina AG
Global manufacturer and supplier of professional coffee machines; Melitta Prof. Coffee Solutions: NPS € 210 million, 900 employees; CH: NPS € 20 million, up to 250 employees.
Director of sales, technical services, marketing, and customer care.
Improved collaboration among call centres, field technicians, and sales reps.
Jun 2015 - May 2017
2 years
Münchwilen, Switzerland
Global Director Facility Service Consulting
Diversey
Global manufacturer and supplier of B2B hygiene solutions; NPS € 2,6 billion, 8.6k employees.
Created and rolled out globally the IoT/SaaS solution “SmartView” (hardware and software).
Created and rolled out in Europe the sustainability consulting services in FM and healthcare markets.
Won the largest machine sales contract in the company's history with the self-developed machine tracking solution TASKI IntelliTrail (Sainsbury’s UK).
Over 20,000 units in use worldwide.
Jul 2011 - May 2015
3 years 11 months
Münchwilen, Switzerland
Global Industry Expert Building Service Contractors & FM
Diversey
Global manufacturer and supplier of B2B hygiene solutions; NPS € 2,6 billion, 8.6k employees.
Created new data-driven consulting services.
Developed IoT and SaaS solutions.
Led international strategic marketing and sales projects.
Sep 2009 - Jun 2011
1 year 10 months
Münchwilen, Switzerland
EMEA Portfolio Manager Consulting & Services
Diversey
Global manufacturer and supplier of B2B hygiene solutions; NPS € 2,6 billion, 8.6k employees.
Created, sold, and delivered food safety and sustainability consulting services in FM and healthcare.
Managed portfolio and sales for the European SaaS offerings: purchasing platform and quality control.
Aug 2006 - Aug 2009
3 years 1 month
Münchwilen, Switzerland
Marketing Director Austria & Switzerland
Diversey
Global manufacturer and supplier of B2B hygiene solutions; NPS € 2,6 billion, 8.6k employees.
Managed product lifecycle for machines, chemicals, tools, consumables, and services.
Delivered the most successful solution launches worldwide.
Identified customer needs, initiated, and led solution development for healthcare and other industries (chemicals, utensils, machines, consulting).
Aug 2002 - Jul 2006
4 years
Vienna, Austria
Business Development Manager Austria
Diversey
Global manufacturer and supplier of B2B hygiene solutions; NPS € 2,6 billion, 8.6k employees.
Member of the executive board.
Head of marketing.
Managed FM sales sector.
Advised European R&D teams on product development and go-to-market strategies.
Aug 2000 - Jul 2002
2 years
Münchwilen, Switzerland
National Key Account Manager
Diversey
Global manufacturer and supplier of B2B hygiene solutions; NPS € 2,6 billion, 8.6k employees.
Delivered the fastest, highest quality, most efficient, and sustainable rollout of a global contract with the market leader in facility management.
Aug 1997 - Jul 2000
3 years
Münchwilen, Switzerland
Business Development Executive
Diversey
Global manufacturer and supplier of B2B hygiene solutions; NPS € 2,6 billion, 8.6k employees.
Managed portfolio lifecycle: hand care, fabric care, and professional national advertised brands.
Aug 1986 - May 1994
7 years 10 months
Zürich, Switzerland
Client Advisor
UBS
Multinational investment bank and financial services company; NPS US$ 36 billion, 71k employees.
Aug 1986 - May 1994
7 years 10 months
Frauenfeld, Switzerland
Client Advisor
UBS
Multinational investment bank and financial services company; NPS US$ 36 billion, 71k employees.
Aug 1986 - May 1994
7 years 10 months
Winterthur, Switzerland
Commercial Apprenticeship
UBS
Multinational investment bank and financial services company; NPS US$ 36 billion, 71k employees.
Languages
German
Native
Spanish
Native
French
Intermediate
English
Elementary
Education
Aug 1994 - Jul 1997
University of Applied Sciences, ZHAW Winterthur
Bachelor of Science in Business Administration, Marketing & Communication · Business Administration · Winterthur, Switzerland