Naoyuki N. - Machine Learning Analyst | FRATCH

en
de

Oita, Japan

Experience

Apr 2020 - Present

5 years 9 months

Machine Learning Analyst

Innodata Inc.

Enhance the performance of AI-driven home assistant devices (smart speakers) by analyzing user queries and annotating data to improve machine learning models.
Review, analyze, and provide detailed feedback on diverse types of data and user interactions using specialized online tools to refine AI outputs.

Apr 2003 - Feb 2020

16 years 11 months

Front Desk Clerk

Hotel Centnovum Kyoto

Managed guest registration and room assignments for smooth operations.
Addressed inquiries about hotel services via mail, phone, and in person.
Analyzed feedback and data to improve customer satisfaction.

Summary

Over 5 years of work experience as a machine learning analyst.
Over 15 years of work experience as a front desk clerk for a large hotel property.

Languages

Japanese

Native

English

Advanced

Chinese

Intermediate

Education

Apr 1998 - Mar 2003

Kyushu University of Health of Welfare

Bachelor of Arts · Sociology

Certifications & licenses

EIKEN Grade 1

TOEIC 900

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