Mustafa Arslan
System Administrator
Experience
System Administrator
Axel Springer SE
- Incident management and ticket handling (2nd-level support)
- Proactive issue detection and resolution
- Performing scheduled maintenance and system updates
- Infrastructure monitoring with Zabbix
- Remote access & management via Royal TSX
- Documenting IT incidents and solutions
- Collaborating with internal IT teams and departments
- Optimizing and automating internal IT processes
- Creating and managing snapshots of virtual machines in vCenter for backup and recovery of critical systems
IT Supporter
ITDZ
- Receiving technical requests via various channels such as phone, email, and chat
- Resolving technical user issues through fast and effective troubleshooting
- Documenting technical issues and their solutions in a ticketing system
- Monitoring and managing IT systems such as networks, servers, and applications
- Providing technical knowledge and training for users
- Performing diagnostics and troubleshooting hardware and software issues
IT Supporter
top it-services AG - ITDZ
- Receiving technical requests via various channels such as phone, email, and chat
- Resolving technical user issues through fast and effective troubleshooting
- Documenting technical issues and their solutions in a ticketing system
- Monitoring and managing IT systems such as networks, servers, and applications
- Providing technical knowledge and training for users
- Performing diagnostics and troubleshooting hardware and software issues
IT Supporter
Hays - IT-Dienstleistungszentrum (ITDZ)
- Receiving technical requests via various channels such as phone, email, and chat
- Resolving technical user issues through fast and effective troubleshooting
- Documenting technical issues and their solutions in a ticketing system
- Monitoring and managing IT systems such as networks, servers, and applications
- Providing technical knowledge and training for users
- Performing diagnostics and troubleshooting hardware and software issues
Fullstack Software Developer
Freelancer
- Collaborating with national & international clients on full-stack software projects
- Supporting clients with technical topics to improve IT systems performance, software design patterns, clean code, and code review
- Technical leadership of development teams of more than 5 people
- Requirements engineering
- Problem & incident management
- System administration
- Participation in architecture decisions
- Agile project management
- Front-end and back-end development
Software Engineering
Volkswagen AG
- Model-based software development using Matlab/Simulink and C++
- Supporting project teams with requirements engineering, especially using IBM DOORS, processing project data, and creating requirements and specifications documents
- Project support using Jira
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (4.5 years), Media and Entertainment (1.5 years), and Automotive (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (7 years), Product Development (3.5 years), Project Management (2.5 years), and Customer Service (2 years).
Skills
Java
Javascript
Typescript
Angular
React
Sql
C/c++
Matlab/simulink
Python
Selenium
Html
Css
Docker
Kubernetes
Openshift
Git/gitlab
Jenkins
Node.js
Rest Api (Json/xml)
Postman
Websockets
Jira
Ibm Doors
Cisco Systems
Vhdl
Zabbix Monitoring
Checkmk
Beyondtrust
Hyper-v (Vmware Esxi)
Vspere
Amazon Web Services (Aws)
Itil
Windows Server
Linux Server
Economic Support For Disadvantaged Groups
Economy
Science
Technology
Culture
Travel
Taekwondo
Art
Cooperative
Analytical Thinking
Communicative
Organized
Ambitious
Disciplined
Resilient
Flexible
Responsible
Social
Confident
Creative
Languages
Education
Beuth University of Applied Sciences for Technology
Bachelor · Technical Computer Science · Berlin, Germany
Apprenticeship as IT Specialist for Information and Telecommunication Systems · IT Specialist for Information and Telecommunication Systems · Berlin, Germany
Certifications & licenses
Certification in the CISCO Networking Academy Program (CNAP)
Profile
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