Markus H.

Project Manager

Berlin, Germany

Experience

Apr 2023 - Dec 2023
9 months

Project Manager

Printer harmonization of the company’s core sites (company size 2,200 employees, industry: medical technology). Due to the ongoing growth of the international company and the heterogeneous printer environment across manufacturers, hardware models and processes at headquarters and its core sites, it was necessary to redefine the concept and requirements to implement an efficient and scalable solution. Hardware, software and contractual requirements were defined, a marketing concept was created and a test market for implementation was set up.

Used technologies & solutions:

  • Microsoft Office
  • MS Teams
  • Box

Role & responsibilities in the project:

  • PRINCE2 as the project management standard
  • Creation of various project management documents
  • Conducting a requirements analysis
  • Preparing a Request for Information
  • Developing decision-making materials
  • Stakeholder management
  • Creating a marketing concept
Aug 2020 - Dec 2022
2 years 5 months

Project Manager / Project Lead

Responsible for several projects in a corporation (5,000 employees, industry: traffic safety and management) as project manager (partly as project lead):

  • Datacenter migration within the group to the cloud (08/2020 – 12/2022)

  • To consolidate and enhance the cybersecurity of the IT landscape, the goal was to migrate all local data centers of sister companies into the private cloud and Azure cloud using a hub and spoke design based on group-wide standards. A tailor-made concept was developed for each branch due to different requirements and implemented after consultation with local stakeholders. (Number of sub-projects: 18 individual projects, one per sister company)

  • Used technologies & solutions:

  • Azure

  • M365

  • Delegate365

  • CUBID platform

  • ShareGate and SharePoint migration tool

  • Role & responsibilities in the project:

  • Analysis of the current situation

  • Planning migration type based on workload

  • Coordination with the service provider and on-site IT staff

  • Creating a project schedule

  • Leading and recording regular meetings

  • Preparing presentations from general project approach to change management and other training materials

  • Defining group-wide standards

  • Implementation of a cybersecurity solution for privileged clients (08/2020 – 12/2022)

  • A new cybersecurity insurance required removing privileged accounts like local admin accounts from clients and replacing them with an Endpoint Privilege Manager (EPM) solution. After a successful proof of concept, the solution was rolled out at headquarters and standards were set for company-wide deployment. The software enforces least-privilege and assigns each employee the exact rights they need through policies.

  • Used technologies & solutions:

  • EPM solution

  • Delegate365

  • Microsoft Visio

  • Azure

  • Role & responsibilities in the project:

  • Conducting vendor & requirements analyses

  • Carrying out a proof of concept

  • Creating user training materials

  • Continuous development of standards & policies in the software environment

  • Rollout of a cloud printing solution (10/2021 – 07/2022, role: project lead for this specific project)

  • The goal was to consolidate the company’s printing environment, making it more secure and user-friendly with features not available on directly installed printers, such as secure printing, location-independent print & scan and more.

  • Used technologies & solutions:

  • Delegate365

  • uniFLOW Online

  • Azure Active Directory

  • Role & responsibilities in the project:

  • Supporting project implementation tasks

  • Creating end-user guidelines

  • Coordinating IT staff for troubleshooting

  • Company-wide rollout

  • Communication with stakeholders

  • Migration of an access control system to the cloud (01/2021 – 07/2021)

  • To make headquarters "serverless", the access control software needed to be migrated to the cloud and integrated into the company’s security concept.

  • Used technologies & solutions:

  • Windows Server 2019

  • Vendor GUI

  • Role & responsibilities in the project:

  • Requirements analysis for the new environment

  • Configuration and alignment with the vendor

  • Collaboration with stakeholders

  • Transition to Microsoft Teams telephony (01/2022 – 12/2022)

  • As the service contract with the old phone provider was ending, a cloud-based telephony solution was sought, leading to a switch to MS Teams. As the company’s headquarters, it was important to test new technologies and set standards for group-wide implementation. Various SLA packages and minimal vendor dependencies were defined.

  • Used technologies & solutions:

  • MS Teams telephony

  • SIP trunks

  • SLAs

  • Role & responsibilities in the project:

  • Stakeholder management

  • Implementing and enforcing the developed plan for the company

  • Project controlling

  • Supporting the external provider for the proof of concept and rollout

Sep 2016 - Sep 2017
1 year 1 month

Project Manager

Technical building management & facility supervision (company size: 80 employees, industry: real estate). Ongoing monitoring of managed properties, constant coordination with on-site custodians and cleaners, creating maintenance plans and carrying out renovation and repair work including obtaining quotes, representing the owner community before various authorities, holding the annual owners’ meeting and more.

Used technologies & solutions:

  • Microsoft Project
  • Microsoft Office

Role & responsibilities in the project:

  • Monitoring & maintenance of properties
  • Coordination of all types of construction projects
  • Close collaboration with contractors & owners’ representatives
  • Leading & recording owners’ meetings
  • Quote evaluation and invoice approval

Summary

Many years of professional experience as a project manager in IT projects with experience in agile and traditional methodologies.

Languages

German
Advanced
English
Advanced

Education

Oct 2017 - Jun 2020

Leopold-Franzens University Innsbruck

Master of Science · Business Informatics · Innsbruck, Austria

Oct 2014 - Jun 2017

Leopold-Franzens University Innsbruck

Bachelor of Arts · Business Administration · Innsbruck, Austria

Certifications & licenses

IPMA Level C Certification

IPMA

Azure Fundamentals (AZ-900)

Microsoft

Azure Security Admin (AZ-500)

Microsoft

Communication Skills for Project Managers

VBC Training

Project Management Training Basics (PMEx)

Windows Server 2019 (Admin 1+2+3)

Microsoft

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