Maria S. - Senior IT Manager | IAM & IT Security | Transition & Transformation | Process Management & Project Leadership

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Rheinbach, Germany

Experience

Feb 2025 - Apr 2025

3 months

Consultant Identity & Access Management

ERGO Group AG

Managed IAM topics: internal policies, user lifecycle management (joiner/mover/leaver processes), request & approval, recertification, reconciliation and segregation of duties, business roles, application onboarding
Supported defining and maintaining policies, standards, guidelines & procedures for identity and access management considering current legal, regulatory, and internal requirements
Conducted assessments to identify the current state of organizational, technical & process IAM structures
Developed functional concepts and designed technical & business measures for entitlement management and oversaw their implementation
Supported defining & implementing role- and attribute-based access models to enforce the “need to know” and “least privilege” principles
Assisted with rolling out additional features of the central IAM tool

Dec 2024 - Jan 2025

2 months

Head of IT Business Applications

Federal Agency for Real Estate Tasks

Led, governed, and coordinated the business applications division
Project management for various IT initiatives
New development and enhancement of IT applications
Planned, managed, and delivered IT products, especially business applications for forestry, GIS, building management, web applications, content management, internet/intranet, SharePoint
Led a team of 10 employees
Managed and ensured successful collaboration with external IT service providers

Feb 2022 - May 2024

2 years 4 months

Senior IT Project Manager for Large Transition & Transformation Projects

Arvato Systems GmbH

IT transition and transformation project – IT outsourcing (healthcare & insurance): responsible for proposal creation, project planning, defining objectives through to project completion and implementation; led, coordinated, and motivated a project team of up to 50 people; managed subproject leads and third-party providers; represented the project to clients and executive board; end-to-end support from proposal to steady state
IT security project “EDR-Exchange” (printing industry): replacing Sophos ESC with Microsoft Defender for Endpoint, SentinelOne, Microsoft Sentinel, and MDR; prepared proposal documents; oversaw project planning, control, and reporting (time tracking, budget tracking), status reporting, quality & risk management; guided the client in implementing EDR-Exchange
Tender for IT transition and transformation project – IT outsourcing (energy provider): prepared proposal for the service desk subproject; set up project planning, control, reporting, status reporting, quality & risk management; coordinated subproject lead; aligned dependencies with other subprojects; managed technical lead and project team

Jun 2018 - May 2021

3 years

Essen, Germany

Head of Identity & Access (IT Security) Services

thyssenkrupp Information Management GmbH

Managed operations and life-cycle management of global identity & access services (AD, PAM, PKI, IAM, security infrastructure datacenter)
Digitized and optimized IAS service processes with outcome-oriented control through KPI analysis to ensure and improve high service quality
Conducted security reviews per ISO 27001 and BSI baseline protection
Introduced risk management and business continuity/emergency management processes
Oversaw IAS services and DevOps teams using SLAs and KPIs
Strategically and conceptually developed identity & access services in close alignment with customers and stakeholders
Handled requirements management, design, implementation, and operational handover of complex IT projects (agile multi-project management)
Introduced tool-supported license management and took responsibility for software asset management (SAM)
Managed and coordinated external service providers
Responsible for 16 staff (application specialists & IT administrators)
Budget responsibility (~€9 M)

Mar 2015 - May 2018

3 years 3 months

Essen, Germany

Senior Business Process Consultant / Business Analyst

thyssenkrupp AG

IT reference processes project: identified, documented, and validated reference processes; created process documentation and recommendations; designed based on ITIL and COBIT; facilitated client workshops
ITSM basic processes in ServiceNow project: defined standardized ITSM core processes (configuration management, service request management, service catalog management, knowledge management); implemented in ServiceNow; rolled out processes for all IT services; coordinated workflows and processes
Implementation of operational management for corporate applications and services: designed, modeled, documented, and implemented operational management processes; developed recommendations and concepts for structured operations (AMS) of DC-COTS, COTS, and SaaS applications; set standards for operations, billing, SLAs/KPIs, including transition quality gates
Application portfolio management project: designed, modeled, documented, and implemented processes for change management, application decommissioning, and license management; modeled transition & transformation processes (test management, order management, software intake/delivery, firewall change, quality assurance) for data center consolidation and dynamic workplace outsourcing
IT service management project: designed, modeled, and documented processes for incident management, change management, supplier management, service level management, knowledge management, escalation & complaint management, request fulfillment; ensured technical and operational readiness of IT systems (HP Service Manager, IT service portal, SharePoint); developed process manuals and SOPs; created training materials and led workshops

Feb 2014 - Dec 2014

11 months

Gansingen, Switzerland

Interim Manager Marketing & Sales

ViaLuna Group Swiss AG

Designed and optimized technical and sales processes by deriving operational and strategic requirements with management and departments
Built and led marketing and sales for a 360° onboard camera system (software & hardware)
Developed and implemented international marketing & sales strategy (B2B/B2C) to boost brand awareness and sales performance

Jan 2013 - Dec 2013

1 year

Dietzenbach, Germany

Interim Manager Field Marketing Management DACH/CEE

Lexmark Deutschland GmbH

Established the marketing function for DACH/CEE region
Planned, executed, monitored, and optimized marketing & communications strategy through online marketing, trade shows & events, PR, offline marketing, social media
Collaborated with analysts and industry associations; managed external agencies

Oct 2009 - Dec 2012

3 years 3 months

Rheinbach, Germany

Interim Manager Account & Project Management

Centralogics

Built and operationally led account management and project management divisions
Partner management
Budget and revenue responsibility

Apr 2008 - Sep 2009

1 year 6 months

Hanover, Germany

Interim Manager Online Marketing Management

VHV Allgemeine Versicherung AG

Strategically and conceptually enhanced and led online marketing areas focusing on performance media campaigns (display, partnerships, lead campaigns), affiliate marketing, email marketing, SEO, SEM
Online marketing budget responsibility (~€12 M)

Jan 2006 - Aug 2007

1 year 8 months

Nuremberg, Germany

Branch Manager

Sellbytel Group GmbH

Strategically and operationally led a branch in Erfurt
Introduced standardized quality management methods to ensure high service quality
Reorganized operational structures and processes in operations management, human resources, workforce & reporting management
Responsible for 300 staff
Revenue responsibility (~€9 M)

Jan 2006 - Aug 2007

1 year 8 months

Nuremberg, Germany

Senior Project Manager

Sellbytel Group GmbH

Led change management and quality management (KVP) projects in international operations
Assessed, analyzed, and implemented core operational processes and KVP in European branches
Designed and documented an international quality handbook for service center setup and operation, then rolled it out
Implemented and conducted project audits and certifications internationally

Sep 2004 - Dec 2005

1 year 4 months

Nuremberg, Germany

Head of Online Marketing / eCommerce

Infowerk AG

Strategically and operationally led online marketing/eCommerce division
Responsible for 17 staff
Revenue responsibility (~€3 M)

Nov 2003 - Dec 2004

1 year 2 months

Frankfurt, Germany

Senior Project Manager

M.I. T newmedia GmbH

Coordinated and executed complex multimedia projects with teams and automotive clients
Reorganized and restructured project management division
Trained & coached project managers
Key account management
Revenue responsibility (~€0.5 M)

Sep 1999 - Sep 2003

4 years 1 month

Düsseldorf, Germany

Head of Project Management

Planetactive GmbH

Ensured quality and optimization of project management
Reorganized production department
Responsible for 6 staff

Sep 1999 - Sep 2003

4 years 1 month

Düsseldorf, Germany

Chief of Staff & Management Assistant

Planetactive GmbH

Managed facility operations for the executive secretariat and front desk
Responsible for 10 staff

Sep 1999 - Sep 2003

4 years 1 month

Düsseldorf, Germany

Director Production

Planetactive GmbH

Strategically and operationally responsible for concept & creation, software development, project management, project controlling, and infrastructure datacenter
Responsible for 40 staff
Revenue responsibility (~€9 M)

Jan 1995 - Jun 1998

3 years 6 months

Reiskirchen, Germany

Managing Director, Golf Course Operations

Hofgut Winnerod Golfresort Verwaltungs GmbH

Jul 1990 - Dec 1994

4 years 6 months

Frankfurt, Germany

Executive Assistant / Head of Asset Management

CSC Deutschland GmbH

Summary

I support companies as an experienced IT & security project manager and leader in successfully implementing complex IT transition and transformation programs, Identity & Access Management (IAM) initiatives, and IT security projects.

With over 20 years of professional experience in international large enterprises, corporations, and the public sector, I bring solid expertise in:

Identity & Access Management (IAM), Privileged Access Management (PAM), PKI ISO 27001, BSI baseline protection, IT security management & audits IT transition & transformation in the context of IT outsourcing & digitization Business process management & excellence (ITIL, COBIT, CBPP)

I guide projects end-to-end:

From strategic consulting and concept development Through project leadership and coordination of interdisciplinary teams (up to 50+ staff) To operational implementation and ensuring operations & compliance.

My strengths:

C-level communication & stakeholder management
Confident leadership of external & internal teams
Skilled handling of complex, regulatory IT environments
High flexibility, solution orientation, and hands-on mentality.

Industry expertise: manufacturing, insurance, financial services, energy, public sector, automotive, media, eCommerce.

Availability: as a freelancer for IT security, IAM, and transformation projects, nationwide Germany & remote.

I look forward to hearing from companies, consultancies, and project brokers seeking experienced leadership and strong project delivery skills for their IT and security projects.