Lisa Kowalewski - Freelance Service/UX Designer and Educational Instructor

Recommended expert

Berlin, Germany

Experience

May 2024 - Present

1 year 9 months

Freelance Service/UX Designer and Educational Instructor

Self-employed

Service and UX design
Strategic design
Educational instructor with focus on design
User research/testing
Prototyping
Sustainability and "Design for Good" workshop design and facilitation (adults and children)
Visualization and illustration
Education for sustainable development and global learning

Mar 2024 - Sep 2025

1 year 7 months

Participant

Ecological Federal Voluntary Service

6 months at Prinzessinnengarten Kollektiv
12 months at KATE e.V. in Berlin

Oct 2022 - Feb 2023

5 months

Guest Lecturer for Service Design

Hochschule für Wirtschaft und Recht Berlin

Conducted evidence-based redesign of BundID
Performed qualitative and quantitative testing to make BundID more attractive, understandable, and usable

Jan 2021 - Dec 2023

3 years

Service Designer and Senior Associate, Public Sector Team

PwC Deutschland

Advised on municipal and federal level for City of Cologne Social Office Formularwerkstatt
Optimized complex writing and forms in design sprints
Focused on plain language and best practices for developing a design system

Jul 2020 - Oct 2020

4 months

Design Fellow

Tech4Germany/DigitalService/BMI

Intensive discovery phase with user and market research for the "Tax Guide for Retirees" project for Stockport Council
Improved recruitment and assessment of potential foster parents through new digital and analog touchpoints
Optimized digital customer management from a service perspective

Feb 2018 - Jul 2020

2 years 6 months

(Senior) Service Designer, Digital Customer By Design Team

Stockport Metropolitan Borough Council

Optimized digital customer management from a service perspective

Jun 2015 - Jun 2016

1 year 1 month

Industrial Designer and Sustainability Consultant

Foster+Partners

Worked in sustainability team for architecture projects

Summary

Hello! I’m Lisa Kowalewski. As a freelance designer, I’m looking for meaningful work and new, enriching experiences. I want to invest my passion for design in important problems and necessary solutions.

Skills

Service And Ux Design
Strategic Design
Co-educator In Design
User Research/testing
Prototyping
Sustainability And "Design For Good"
Workshop Design And Facilitation (Adults And Children)
Visualization And Illustration
Education For Sustainable Development And Global Learning
Adobe Cc (Illustrator, Indesign, Photoshop)
Digital Whiteboards (E.g. Mural, Miro)
Design Software (Figma, Canva)
Analytics (Google, Hotjar)
Ai Tools For Text, Code, And Image Generation (E.g. Chatgpt, Midjourney, Replit, Windframe, Cursor)
Learning Design Tools (Learning Snacks And Actionbound)