Iraj Zargani
Senior System Administrator
Experience
Senior System Administrator
Trützschler
- Administration in a hybrid system environment
- Second- and Third-Level Support
- Incident and change management
- Ticketing system and tools: Jira Cloud & Confluence, MS Teams
- Exchange 2019/Outlook Online support
- AD/AAD support; creating and assigning permissions via AD/AAD GPO groups
- ARP-Guard (NAC) / network segmentation
- Citrix Workspace
- Distribution software support: Ivanti
- Veeam backup system in the cloud (AWS)
Senior System Administrator
BWI
- Migration of Lotus Notes PBK, OBK and FreeTime & Busy to Exchange Groupware 2019
- Installation of HCL Domino 11 Server in test and production environments within VADP (VMware)
- Installation and configuration of the migration tool BCC (ADT control of migration jobs and MME)
- Maintenance and further development of operation manuals and technical documentation
- Support and monitoring of the BCC tool for mail migration and collaboration environment
- Error analysis and handling of incidents during mail migration
- Ticketing system: Maximo
- Incident analysis and troubleshooting in MS Exchange back-office operations
- Support for Outlook client and SMTP mail relays
System Administrator specializing in Exchange administration
University Hospital Essen
- Exchange Server/client administration for about 13,700 mailboxes
- Technical consulting for specialists and managers
- Handling of incidents and service requests (ticketing system: OTRS)
- User support: Outlook 2016, OWA
- Analysis and resolution of complex issues
- Proactive monitoring of Microsoft Exchange Server environments
- Adjustment of system configurations based on changes and creation of corresponding documentation
- E-mail security gateway NoSpamProxy, spam filter, email tracking
- Creation of reputation filters
- Ticketing system: OTRS ITSM tool
Exchange Administrator
Rheinland Insurance
- Exchange on-premises 2016 and Exchange Online (Office 365)
- Outlook 2019 and Outlook Office 365 support
- Exchange PowerShell
- Virtual environment: Citrix V7
System Administrator, Windows 10 migration
Federal Insurance Supervisory Authority
- Testing peripheral drivers for Windows 10 compatibility and installation
- Adding Windows 10 printer drivers on print servers
- Software distribution with Matrix42 Empirum
- Creating checklists for client provisioning
- Configuration of disk encryption (Trusted Disk)
- Import of certificates onto smart card for authentication
System Administrator with focus on Exchange Administration
Progressive / Rheinenergie AG
- Exchange Server administration 2013/2016 and Office 365
- Outlook/OWA 2013/2016
- Windows Server administration 2013/2016, Active Directory, DNS, DHCP, WSUS
- Scripting with PowerShell
- Secure Mail Gateway Clearswift
- Cisco IronPort Email Security Appliance
- Certificate creation, PKI, email encryption and digital signing
- Skype for Business server administration
- Incident and change management
- Monitoring with SCOM 2012, PowerShell scripting
- Project consulting and implementation of mail communication during domain takeovers
- Ticketing system: ServiceNow
System Administrator with focus on Exchange Administration / Infrastructure (Global)
Birkenstock GmbH & Co. KG
- Windows Server administration 2013/2016, Active Directory, OUs, GPOs, GroupShare
- Management of Windows clients 7/10
- User and email account management
- Exchange Server administration 2013 and Office 365
- Creation of distribution and shared mailboxes, calendars and resources
- Incident and change management, second- and third-level support
- Network printers and print server
- Creating certificates for remote access and Wi-Fi
- SafeNet mobile device provisioning
- International phone support (English)
- Project work in infrastructure projects
- Documentation creation
- Installation and licensing of statistical software Minitab and documentation guide
- Portable terminal devices: system installation and configuration of the FAT client
- Providing internal Wi-Fi access for Citrix Receiver and SAP applications
- Terminal server: Citrix XenApp, Citrix Receiver
- Virtualization: VMware vCenter 6, XenApp storage
System and Network Administrator
SD&T/DB Netz AG
- Server administration: Windows 2008 R2, AD, DHCP, DNS
- Monitoring and administration with Nagios
- Network management with Cisco Prime
- Network encryption: PKI, cryptography (crypto boxes)
- Certification authority: Microsoft Enterprise CA
- Virtualization: VMware v5
- Backup with Symantec, storage virtualization, SAN
- Switching & routing, VLAN
- Subnetting: TCP/IPv4
IT Consultant
Ranova
- Project management: analysis, planning and coordination of network infrastructure for a new site
- Server administration: Windows 2003, 2008 R2, AD, Exchange Server SBS 2008, server cluster, Windows XP, Windows 7
- Monitoring with Icinga
- Configuration of Siemens HiPath 3000 telephone system
- Virtualization: vSphere Datacenter 5
- Network administration: microwave links, MPLS routers, switching, gateway, VLAN
- Firewall configuration: VPN and firewall rules (IPCop)
- Support of medical systems: RIS from GE Healthcare, PACS from Medigration
- TCP/IP settings for DICOM nodes in CT and MRI devices
System Engineering
Gulp / Siemens AG
- Installation and configuration of MS SCOM 2007/R2
- Installation of RMS & MS based on SQL 2005
- VMware Center 5
- Deployment of SCCM 2007 SP2 management pack for SCOM 2007/R2
- Creation of management groups & sub-groups
- Design of management packs with rules & overrides
- Agent deployment and integration of a software distribution server
- Creation of alerts and notifications
- Monitoring with SCOM 2007 R2
System Administrator
Westhaus Consulting / Barmer GEK Health Insurance
- System migration for the Barmer-GEK merger
- Centralizing decentralized systems: migration to thin client/terminal server (Citrix)
- Exchange 2003 and Outlook 2007
- Data backup with Symantec PureDisk
- Asset management with LANDesk
IT Consultant
Quest / German Armed Forces
- Server administration: Windows 2003, AD, TCP/IP, DNS, DHCP, DFS
- Virtualization: VMware vSphere 4
- Lotus Notes administration 6.5, 7.0
- Monitoring: Nagios, Dameware, Event Log
- Patch management: WSUS
- Virus protection: Symantec Endpoint Protection Manager
- Data backup with IBM TSM
- Hardware: IBM servers, IBM BladeCenter, Fibre Channel, SAN, MS Server cluster
Network Administrator
Bechtle / John Deere
- User management in Active Directory
- Exchange 2003/Outlook 2007 support and mailbox restoration
- Creating custom functions in Outlook
- Incident management in the CA UNI Center ticket system
- Auditing and client defect checks with SCCM
- Data backup with Veritas Backup System
IT Consultant
VEGA / German Armed Forces
- Administration in a heterogeneous network with AIX and Samba as PDC for Windows 2000
- Windows Server administration and incident management (2nd/3rd level)
- Error analysis, maintenance, and troubleshooting for network components (TCP/IP, DNS, WINS)
- Data backup, software distribution, and client provisioning
- Creating boot CDs
- Connecting servers and clients to Tivoli and Windows domains
- Setting up network printers
- Central system management with Tivoli Management Framework 4.1.1
- Monitoring with IBM Tivoli Monitoring 5.1 and WhatsUp
- OS tools (Windows CMD), SSH access to AIX servers, VNC for remote access
- Helpdesk and event tools: Peregrine ServiceCenter, Tivoli Enterprise Console 3.9
- Lotus Notes support databases
- Backup tools: Tivoli Storage Manager 5, Windows MS-Backup
- Software distribution with IBM Tivoli Configuration Manager 4.2.3
System Administrator
T-Systems / Deutsche Post AG
- Server administration on Windows NT and Active Directory 2003 forest
- Administering Exchange 5.5/2003 environment with 55,000 mailboxes on 80 servers
- Migrating mailboxes from Exchange 5.5 to Exchange 2003
- Outlook 2003 support, configuration, and PST recovery
- Storage management and operations monitoring with ServerAlive and Compaq Insight Manager
- Remote and on-site issue resolution
- Data backup with Legato Networker and SecureCopy
- Incident and problem management via Remedy
- 3rd level helpdesk support
- Network printer administration
- Updates and hotfixes, group policy creation
- User management: migrating from NT4 to Windows XP/2003, shares and mailboxes, permissions
- Automatic drive mapping and Deutsche Post tools
- Mailbox recovery, user profile management, user moves
- Job management and SQL 2005 database maintenance
Second Level Support
T-Systems / Deutsche Post AG
- Support and administration of client/server environment (Windows XP, MS Office XP, Internet/Intranet)
- Outlook 2003 and Global Access/Online Connect
- SAPGUI support version 4.7 and 6.2
- Workplace organization and procurement of hardware and software
- Security updates and antivirus protection for Windows XP
- Rollout and client migration from NT4 to XP
- Image creation and software distribution with Norton Ghost
- Remote software delivery with OnCommand CCM and Empirum
- Backup, data recovery, troubleshooting
Remote Service (Second Level Support)
GE Compunet / Bayer AG
- Error logging, analysis, and troubleshooting
- Software deployment and remote control with Tivoli
- Hardware and software support (Windows NT, 2000, MS Office 97)
- SAPGUI 4.7 support
- IBM 3270 host emulation
- Lotus Notes Domino server administration and configuration R5
- Domino directory and domain management
- SMTP routing, replication, and database management
- ID management (server and user IDs)
- Account management and database maintenance
- Password recovery and replica creation
System Technician / Network Design
debis AG / HypoVereinsbank AG
- System migration from OS/2 to Windows NT 4.0
- Design and planning of network expansion and server rooms with NT4 WS/S and Cisco routers
- Preliminary planning of software deployment and TCP/IP addressing
- Technical solution consulting for hardware and software
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Transportation (8.5 years), Information Technology (7.5 years), Healthcare (2.5 years), Manufacturing (2 years), Government and Administration (2 years), and Pharmaceutical (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (22 years), Operations (6 years), Project Management (2 years), and Customer Service (2 years).
Languages
Education
EDV-Schulung GmbH COMDA
Data processing clerk · Data processing clerk · Augsburg, Germany
Technical Vocational Training Center
Communications electronics technician · Communications electronics technician · Germany
University of Applied Sciences Munich and Düsseldorf
Electrical engineering · Düsseldorf, Germany
Certifications & licenses
ITIL (Service IT Management)
Lotus Notes Domino Administrator (R5.5)
MCSA: Windows Server 2012
MCSE Messaging on Windows Server 2003 (English)
MCSE Security on Windows Server 2003 (English)
MCSE on Windows Server 2003 (English)
MCTS Microsoft Certified Technology Specialist (English)
Telent: Operation of KISA security center
Z1 Zertifikon: Creating certificates, PKI, email encryption and digital signing
Profile
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