SAP C4C Functional Consultant

 Around 13.8 years of work experience. 10 years of relevant experience in SAP Customer Relationship Management (CRM) & SAP C/4HANA C4C, and 3.8 years in sales.  Successfully carried out implementations and provided extended post-implementation support for sales and marketing scenarios in CRM.  Excellent analytical, planning, and organizational skills, with proven ability to lead motivated teams to achieve organizational goals.  Hands-on prototype scenarios using scoping, fine-tuning of business configuration, and data migration templates on SAP C4C.  Worked on base customization, marketing (marketing plans, campaign management, segmentation, lead management, and ELM), and sales (opportunity management, quotation, and order management).  Worked on service processes, ticket routing rules, service categories, service level agreements, installed base, and product registration.  Configured CRM UI and business role functionalities.