Burak Hayirli - Data Backup & Restore Services

Q: Where is Burak based?

Burak is based in Gladbeck, Germany .

Q: What languages does Burak speak?

Burak speaks the following languages: German (Native), Turkish (Native) .

Q: How many years of experience does Burak have?

Burak has at least 13 years of experience. During this time, Burak has worked in at least 12 different roles and for 11 different companies . The average length of individual experience is 1 year . Note that Burak may not have shared all experience and actually has more experience.

Q: What is Burak's latest experience?

Burak's most recent position is Data Backup & Restore Services at Logicalis (Commerzbank) .

Q: What companies has Burak worked for in recent years?

In recent years, Burak has worked for Logicalis (Commerzbank) and Deutz AG .

Q: Which industries is Burak most experienced in?

Burak is most experienced in industries like Information Technology (IT) , Banking and Finance , and Manufacturing .

Q: Which business areas is Burak most experienced in?

Burak is most experienced in business areas like Information Technology (IT) , Customer Service , and Operations .

Q: Which industries has Burak worked in recently?

Burak has recently worked in industries like Manufacturing , Banking and Finance , and Information Technology (IT) .

Q: Which business areas has Burak worked in recently?

Burak has recently worked in business areas like Information Technology (IT) and Operations .

Recommended expert

Gladbeck, Germany

Experience

Oct 2022 - Jan 2023

4 months

Data Backup & Restore Services

Logicalis (Commerzbank)

Restoring data backups using applications NetBackup, MS Excel, MS Access
Programming scripts and executing console commands in a Linux environment
Performing consistency checks in case of errors
Categorizing and handing over restore errors to engineering teams
Creating regular restore reports

Nov 2021 - Apr 2025

3 years 6 months

Cologne, Germany

1st & 2nd Level Support

Deutz AG

Hardware replacement, software installations, ticket processing, troubleshooting, documentation, database maintenance
Client installations & repair, client repairs & setup, Outlook support
Active Directory & O365 support / administration

Jan 2021 - Oct 2021

10 months

Data Backup & Restore Services

Logicalis (Commerzbank)

Restoring data backups using applications NetBackup, MS Excel, MS Access
Programming scripts and executing console commands in a Linux environment
Performing consistency checks in case of errors
Categorizing and handing over restore errors to engineering teams
Creating regular restore reports

Sep 2020 - Dec 2020

4 months

Frankfurt, Germany

1st & 2nd Level Support, Rollout Coordination

Landwirtschaftliche Rentenbank

Hardware replacement, software installations, ticket processing, troubleshooting, documentation, database maintenance
Client installations & repair, printer support, repair & setup, Outlook support
Active Directory user administration

Aug 2018 - Sep 2020

2 years 2 months

Field Service Technician, Printer Technician, 1st & 2nd Level Support, Server Technician, Administration

Weiẞ IT Solutions GmbH

Hardware replacement, software installations, ticket processing, troubleshooting, documentation, database maintenance
Client installations & repair, printer support, repair & setup, user administration (AD), Outlook support
Installation of access points, server dismantling and setup

Sep 2015 - Aug 2018

3 years

Unified Communication Supporter, 1st & 2nd Level Support

Logicalis (Commerzbank)

Handle technical service requests for systems over the phone
Set up and troubleshoot Cisco VC systems
Provide Webex and Meetyoo support

Jul 2014 - Aug 2015

1 year 2 months

Printer Technician, Printer Administration

Bechtle (MAN)

Configuration, maintenance, and troubleshooting at 2nd and 3rd level for embedded solutions
Customer contact for printer issues
Hardware testing before deployment

Jul 2013 - Jun 2014

1 year

Provider Management, Incident Management, IMAC Coordination, Unified Communication Supporter

IBM, Bechtle (MAN)

Consult on specific technical and administrative issues
Review workflows of requests at a technical level
Perform vendor checks and review tickets based on SLAs
Provide technical support for VC systems, including setup, maintenance, and troubleshooting at 2nd & 3rd level

Feb 2013 - Jun 2013

5 months

Printer Technician, Printer Administration

Bechtle (MAN)

Configuration, maintenance, and troubleshooting at 2nd and 3rd level for embedded solutions
Customer contact for printer issues
Hardware testing before deployment

Dec 2012 - Jan 2013

2 months

2nd & 3rd Level Supporter

Bechtle, IBM (MAN)

Prepare Windows 7 rollout, analyze and solve issues
Hardware integration testing

Sep 2012 - Nov 2012

3 months

2nd Level Support, UHD

Bechtle (Chartis)

Hardware replacement, software installations, ticket processing, troubleshooting, documentation, database maintenance
Client installations & repair, printer support, user administration (AD), Outlook support

Mar 2012 - Aug 2012

6 months

Rollout Technician, Floorwalker

Bechtle, IBM (Rheinmetall)

Hardware replacement, software installations, troubleshooting, documentation, database maintenance

Feb 2012 - Feb 2012

1 month

Server Technician

Bechtle (Mediasat)

Assembly and disassembly of server components

Nov 2011 - Jan 2012

3 months

1st & 2nd Level Support, UHD

Bechtle (MANROLAND)

Hardware replacement, software installations, ticket processing, troubleshooting, documentation, database maintenance
Client installations & repair, printer support, Outlook support

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (10 years), Banking and Finance (4.5 years), and Manufacturing (3.5 years).

Information Technology

Banking and Finance

Manufacturing

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (13.5 years), Customer Service (4.5 years), and Operations (1 year).

Information Technology

Customer Service

Operations

Skills

Hardware Systems

Lexmark Printers
Hp Printers
Kyocera Printers
Label Printers
Cisco Sx20
Mxp95
Mx800
Mx300
Mx200
Tandberg Ex60
Sx80
Mx700
Desktops And Notebooks
Dell Thin Clients
Hp Thin Clients
Lenovo Thin Clients
Dell Servers
Fuji Servers
Hp Servers
Cisco Switches
Cisco Access Points
Various Projectors

Software Systems

Matrix42
Citrix
Citrix Xenapp
Hp Service Manager
Ibm Lotus Notes
Ms Ads
Ms Excel
Ms Office 2007
Ms Office 2010
Ms Office 2010-2019 + 365
Cisco Telepresence Management Suite
Peregrine
Hp Service Center
Service Now
Helpline
Various Ticketing Systems
Sophos Safeguard
Bitlocker
Various Antivirus Software
Windows (Xp, 7, 8, 10)
Novell Client
Sccm
Cisco Call Manager
Cisco Jabber
Meetyo
Webex
Windows Server 2008-2016
Skype For Business
Ms Exchange
Veritas Net Backup 8.1.1
Putty
Mobaxterm

Languages

German

Native

Turkish

Native

Education

Sep 2006 - Jun 2009

Apprenticeship as an Office Communication Clerk · Clerk in Office Communication

Certifications & licenses

ITIL Foundation

Lexmark Printer

Profile

Created

September 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Burak based?

Burak is based in Gladbeck, Germany.

What languages does Burak speak?

Burak speaks the following languages: German (Native), Turkish (Native).

How many years of experience does Burak have?

Burak has at least 13 years of experience. During this time, Burak has worked in at least 12 different roles and for 11 different companies. The average length of individual experience is 1 year. Note that Burak may not have shared all experience and actually has more experience.

What roles would Burak be best suited for?

Based on recent experience, Burak would be well-suited for roles such as: Data Backup & Restore Services, 1st & 2nd Level Support, 1st & 2nd Level Support, Rollout Coordination.

What is Burak's latest experience?

Burak's most recent position is Data Backup & Restore Services at Logicalis (Commerzbank).

What companies has Burak worked for in recent years?

In recent years, Burak has worked for Logicalis (Commerzbank) and Deutz AG.

Which industries is Burak most experienced in?

Burak is most experienced in industries like Information Technology (IT), Banking and Finance, and Manufacturing.

Which business areas is Burak most experienced in?

Burak is most experienced in business areas like Information Technology (IT), Customer Service, and Operations.

Which industries has Burak worked in recently?

Burak has recently worked in industries like Manufacturing, Banking and Finance, and Information Technology (IT).

Which business areas has Burak worked in recently?

Burak has recently worked in business areas like Information Technology (IT) and Operations.

What is Burak's education?

Burak attended education in Clerk in Office Communication.

Does Burak have any certificates?

Burak has 2 certificates. These include: ITIL Foundation and Lexmark Printer.

What is the availability of Burak?

Burak is immediately available for suitable projects.

What is the rate of Burak?

Burak's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.