Beatrice Zwick
Interim Senior HR Manager/Business Partner
Experience
Oct 2023 - Present
1 year 10 monthsBerlin, Germany
Interim Senior HR Manager/Business Partner
- Both operational and strategic HR expert with 8+ years of experience in Berlin-based SaaS start-ups/scale-ups.
- Proven track record, expertise and best practices in building HR functions from scratch.
- Experienced in partnering with VP-/C-level and founders while maintaining a trusting relationship with staff.
Dec 2020 - Mar 2023
2 years 4 monthsBerlin, Germany
Senior People Business Partner
Lendis GmbH
- Hired as the first person in the company dedicated to HR to build stable and scalable HR processes and grow the HR department in all its different sub-teams.
- Accompanied the growth of the company from 45 to 150+ employees and the growth of the HR department from 1 to 9 employees (POM, L&D, BP) while operating as the most senior HR representative within the company during entire employment.
- Headquartered in Berlin, EOR staff in EMEA + APAC, hybrid work setup, 15 local labor laws.
- Reporting to co-founder/CEO.
- Design and administrate the employee lifecycle for global remote EOR and Germany-based employees, ensure compliance with local labor laws and occupational health and safety, maintain HRIS, contract-, document-, and absence management.
- Perform pre-payroll for 150+ HC, provide reporting and analysis for finance + investors.
- Immigration + visa/work permit applications, relocation procedures.
- Lead and facilitate two rounds of layoffs.
- Manage a team of People Operations Manager.
- Partner with and advise 21 people managers (TL to VP-/C-level and co-founders), the TA and L+D team.
- Conceptualize and execute the people strategy for the business unit to deliver targeted impact on org. design and development.
- Shape the feedback culture at Lendis, design and host 10 ‘Performance and Growth Cycles’ across the organization.
- Foster future-focused leadership skills at Lendis, e.g. host ‘Leadership Bootcamp’ to coach first-time people managers.
- Be a sparring partner for the C-level in organizational comms.
- Facilitate quarterly ‘Heartbeat Survey’ and respective employee engagement + retention insights/actions, conduct comp & ben strategies and HR analytics.
Jan 2020 - Nov 2020
11 monthsBerlin, Germany
HR Business Partner
Urban Sports GmbH
- Hired to consult leadership team, drive organizational change and run projects on performance management, feedback culture, learning and development topics.
- Headquartered in Berlin, subsidiaries in EMEA, hybrid work setup.
- Reporting to Head of HR Business Partners.
- Be an internal sparring partner to the POM team, especially on German labor- and immigration law, relocation, global mobility.
- Partner with and advise 18 people managers (TL to VP-/C-level), focus on the business unit to drive organizational development.
- COVID-19: accompany two rounds of layoffs, introduce ‘Kurzarbeit’, remote work + hybrid leadership, lead the closure of an entire department, consult managers during this crisis with comms strategies, skill training + employee engagement measures.
- Coach first-time people managers by implementing ‘100 days in lead’ program, craft a company-wide performance management setup with a competence profile framework.
Nov 2015 - Jul 2019
3 years 9 monthsBerlin, Germany
HR Manager
GetYourGuide Deutschland GmbH
- Hired as second person in the HR Ops team to help building stable and scalable HR processes and administer the company’s growth from 160 to 560+ employees, >70 nationalities.
- Headquartered in Berlin, subsidiaries in EMEA + APAC, in-office.
- Reporting to Head of HR.
- Craft and manage the employee lifecycle (e.g. *boarding processes, contract-, document-, and absence management, HRIS, labor law and occupational health and safety compliance). E.g.: onboarded a HC of 100 Customer Service (CS) employees by myself in Q1 +Q2 2017.
- Lead and facilitate the company-wide monthly 2-day onboarding event ‘Welcome Days’, 56 participants in peak month.
- Lead pre-payroll for 450+ HC, operational reporting for Finance.
- Maintain the virtual share pool, conduct regular company-wide trainings, implement a virtual share tool, provide reports to investors, C-level and external auditors.
- Manage a team of HR working students and interns.
- Immigration + visa/work permit applications, relocation processes.
- Partner with and advise 10 people managers and workforce management of the CS department (Associate TL to Head of CS).
- Conduct a set of training sessions for people managers of CS, e.g. labor law, working time act, virtual share program, payroll, …
- Accomplish performance and feedback cycles and TD for CS.
- Execute multiple employee engagement and retention measures across CS, help drive a +200% increase in tenure of staff YTY.
Summary
Both operational and strategic HR expert with 8+ years of experience in Berlin-based SaaS start-ups/scale-ups. Proven track record, expertise and best practices in building HR functions from scratch. Experienced in partnering with VP-/C-level and founders while maintaining a trusting relationship with staff.
Languages
German
NativeEnglish
Advanced Education
Oct 2014 - Jun 2016
bbw Hochschule Berlin
M.A. · Economic Sciences · Berlin, Germany
Oct 2011 - Jun 2014
bbw Hochschule Berlin
B.A. · Economic Sciences · Berlin, Germany
Certifications & licenses
375 hrs Jivamukti Yoga Teacher
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