Alexander Naumann

Transition Manager

Braunschweig, Germany

Experience

Sep 2023 - Present
1 year 11 months
Wolfsburg, Germany

Transition Manager

Volkswagen AG

  • Implementation of a digital workshop process of the future (WISE) including integration of new applications to gradually phase out legacy systems. Central coordination of 14 products and shared services as part of the SAFe transformation.
  • Methodology / Framework:
  • Milestone trend analysis (control)
  • ROAM (risk management)
  • Scrum (development)
  • Waterfall (development)
  • SAFe (program transformation)
  • Skills:
  • Project management office
  • Stakeholder management
  • Risk management
  • Knowledge management
  • Tasks:
  • Preparing, moderating & follow-up of project governance meetings & planning days
  • Documenting & tracking planning & iteration goals, risks, and decisions
  • Pre-qualifying issues & requirements
  • Creating & updating stream-specific overall plans
  • Setting up, configuring, and maintaining project documentation in Confluence and SharePoint
  • Maintaining, analyzing & presenting quantitative and qualitative project progress in Jira & Confluence dashboards
  • Creating a requirements traceability matrix (RTM)
  • Preparing recommendations for action and weekly project status reports for management & committees
  • Designing future-proof project structures based on project experience during the concurrent SAFe transformation
Dec 2021 - Aug 2023
1 year 9 months
Braunschweig, Germany

Rollout Manager

VW Financial Services

  • Implementation of the qualified electronic signature (QES) in leasing and financing processes for private and commercial retail customers in the German market. The project included preparation and execution of the pilot phase and mass rollout, as well as the organizational transformation from decentralized rollout teams to a central rollout department.
  • Methodology / Framework:
  • Kanban (project management)
  • Scrum (rollout)
  • Waterfall (development)
  • Skills:
  • Rollout management
  • Requirements engineering
  • Stakeholder management
  • Tasks:
  • Creating & maintaining the rollout & training concept
  • Developing a support concept for digital signatures
  • Supporting the definition of escalation processes
  • Designing & producing communication & training materials
  • Planning rollout waves
  • Creating KPI-based reporting & dashboards
  • Onboarding the rollout team (trainers, sales, etc.)
  • Documenting & archiving agreements, business approvals, and technical go-lives
  • Providing user requirements and complaints to the project
  • Tailoring legal clarifications for the audience
  • Regular meetings with stakeholders to optimize the rollout process, validate challenges, share knowledge & steer progress
  • Maintaining, analyzing & presenting quantitative and qualitative rollout progress in management reporting
  • Pre-qualifying issues & requirements
  • Preparing recommendations for management
Feb 2019 - Dec 2020
1 year 11 months
Wolfsburg, Germany

Rollout Manager

Volkswagen AG

  • Designing, planning, and managing the rollout of the global Sales & After Sales platform Group Retail Portal (GRP) to over 180 importers, and enabling and steering their subsequent rollout to all dealers.
  • Methodology / Framework:
  • Milestone trend analysis (control)
  • ROAM (risk management)
  • Scrum (development)
  • Skills:
  • Project management
  • Rollout management
  • Requirements engineering
  • Test management
  • Knowledge management
  • Stakeholder management
  • Tasks:
  • Developing a global train-the-trainer rollout concept
  • Coordinating escalation processes
  • Designing & creating communication & training materials
  • Creating test cases and UATs; planning rollout waves
  • Writing user stories and approving the development of an interactive, KPI-based reporting and dashboard web app
  • Onboarding the cross-vendor rollout team
  • Documenting & archiving agreements, business approvals, and technical go-lives
  • Providing user requirements and complaints to the project
  • Coordinating legal clarifications
  • Regular meetings with stakeholders to optimize the rollout process, validate challenges, share knowledge & steer progress
  • Maintaining, analyzing & presenting quantitative and qualitative rollout progress in management reporting
  • Pre-qualifying issues & requirements
  • Preparing recommendations for top management
Oct 2018 - Jan 2019
4 months
Wolfsburg, Germany

Rollout Coordinator

Volkswagen AG

  • Rollout of the global Sales / After Sales platform Group Retail Portal (GRP) to selected markets.
  • Methodology / Framework:
  • Milestone trend analysis (control)
  • ROAM (risk management)
  • Scrum (development)
  • Skills:
  • Project management
  • Requirements engineering
  • Stakeholder management
  • Tasks:
  • Market-specific rollout kickoff / marketing pitch
  • Planning the market-specific rollout
  • Preparing & obtaining a market-specific participation agreement, including timeline
  • Project management
  • Enabling users at the importer level
  • Training local trainers for dealer rollout (train-the-trainer)
  • Early life support to assist with first uses & dealer training
  • Pre-qualifying and preparing market complaints & requirements
  • Documenting & reporting market-specific rollout progress
Nov 2016 - Sep 2018
1 year 11 months
Hamburg, Germany

Communication & Business Coach

C12Kommunikation

  • Workshops, individual and group coaching.
  • Skills:
  • Coaching
  • Requirements engineering
  • Tasks:
  • Personal coach for over 20 executives in various industries
  • Workshops for personal & team development
  • Strategy workshops with leaders (brand & corporate strategy, employer branding)
Oct 2014 - Mar 2015
6 months
Cologne, Germany

Project Manager BGM

REWE Group

  • Designing and implementing workplace health promotion measures at selected sites of the toom Baumärkte subsidiary as a pilot for a nationwide rollout.
  • Methodology / Framework:
  • Milestone trend analysis
  • Skills:
  • Project management
  • Stakeholder management
  • Requirements engineering
  • Milestone trend analysis
  • Tasks:
  • Conducting a comprehensive needs analysis
  • Budget planning & negotiations with corporate and retail
  • Designing & planning measures
  • Managing work packages via Monday
  • Research, acquisition, and negotiations with external service providers
  • Coordinating and communicating with stakeholders from different markets and teams
  • Creating regular reports for management on project progress and status
  • Developing measures for conflict resolution and problem solving
  • Evaluating project success
Dortmund, Germany

Epic Owner Digital Transformation

PRO Profil GmbH

  • Digitalizing an analog sports management agency, including automating business processes to reduce high error rates in billing to clubs and partners.
  • Methodology / Framework:
  • Agile project management (project leadership)
  • UML (process modeling)
  • SAFe (development)
  • Skills:
  • Project leadership
  • Stakeholder management
  • Compliance management
  • Requirements engineering
  • Tasks:
  • Designing, validating, and implementing communication & documentation processes
  • Providing business requirements for the development of an AI-driven software to track contractual and accounting details
  • Conducting market research and initial negotiations with vendors for a tailored CRM solution
  • Creating and maintaining dashboards to track incoming & outgoing payments
Braunschweig, Germany

Project Lead & Product Owner

Pro:Tec Solutions GmbH

  • Developing a cloud-based, AI-driven case evaluation for claimants under statutory accident insurance and private disability insurance, aiming for profitable process cost financing in legal enforcement of pension claims.
  • Methodology / Framework:
  • Agile project management (project leadership)
  • Kanban (business)
  • Scrum (development)
  • Skills:
  • Project leadership
  • Stakeholder management
  • Compliance management
  • Requirements engineering
  • Testing and defect management
  • Tasks:
  • Organizational & process management (planning, execution, controlling & optimization of business and legal processes and internal structures)
  • Analyzing benefit approval processes at trade associations and accident insurers
  • Understanding customer needs and defining product requirements for in-house cloud-based software development
  • Leading & steering an interdisciplinary & multicultural team (20+ people from 5 nations in 3 countries across business, IT & legal)
  • Implementing and rolling out software solutions with critical business impact
  • Planning & executing an investment round (proof of concept, six-figure)
  • Implementing an AWS & Google dashboard
Braunschweig, Germany

Restructuring Manager

Pro:Tec Solutions GmbH

  • After a failed expansion strategy, the shareholders requested either winding down the startup or restructuring it for profitability. Costs were cut by 75%, new business models were designed, validated in a pilot phase, and integrated into regular operations by end of 2024. Core processes (process financing) were automated. Within a year, revenue tripled and the company turned a profit for the first time since founding.
  • Methodology / Framework:
  • Agile project management (project leadership)
  • Kanban (business)
  • Scrum (development)
  • Skills:
  • Project leadership
  • Shareholder management
  • Stakeholder management
  • Business model development
  • Tasks:
  • Organizational & process management (planning, execution, controlling & optimization of business and legal processes and internal structures)
  • Socially responsible staff cost reduction
  • Leading & steering an interdisciplinary team (sales, support, legal)
  • Developing and validating business models
  • Budget & liquidity planning, including implementing automated dashboards in Commitly & Pipedrive
  • Reporting to shareholders, including preparing shareholder resolutions
  • Integrating the project into line organization

Summary

Hi, I’m Alex. In over 10 years as a project manager, clients in automotive, financial services, and wholesale & retail have valued my entrepreneurial thinking, my ability to identify critical success factors early and solve problems, and my skill in leading interdisciplinary, multicultural teams. Based on my experience as a communications & business coach, I bring together the requirements and expectations of all stakeholders involved in a project or product and ensure sustainable project success through needs-based project management.

Languages

German
Native
English
Advanced

Certifications & licenses

Communication Coach

ITIL 4 Foundation

PRINCE2® Foundation

Professional Agile Leadership I (PAL I)

Professional Scrum Master (PSM I)

Professional Scrum Product Backlog Management Skills (PSPBM)

Professional Scrum Product Owner II (PSPO II)

Strengths Compass Coach

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