Product: Grid connection portal as system group for customers, installers, and administrators
Contribution: The Business Analyst role included the responsibility for requirements engineering, data modeling, and test management for the installer portal.
Key Words: business analysis, requirements engineering, user stories, Jira, Confluence, test management, UX/UI, business process management, stakeholder management, data modeling, Axon Ivy
Product: Video conferencing management system for the German Federal Agency, enabling company-wide video conferencing with customers
Contribution: The Lead Analyst role included primary responsibility for requirements engineering, backlog management, and communication between Test Management, Operations, Development, and Business, as well as training new analysts. The role also included setting up proper ticket management in Jira and proper documentation in Confluence, as well as teaching agile principles to the video communication and MS Teams implementation teams.
Key Words: UCC, public sector, video communication & collaboration, Skype4B, Pexip, MS Teams, Kafka, requirements engineering, requirements prioritization, business analysis, test management, silk central, release planning and management, documentation, Jira, Confluence, Scrum implementation, user stories, video gateway, booking tools, on premise, UX Research, UX/UI testing, service process design, solution design, online accessibility
Product: Online application service for energy certificates with React front-end and PHP back-end
Contribution: The role involved leading refactoring, product integrations, and new product development. A comprehensive product specification document was created for the first time. Responsibilities also included implementing Scrum and ensuring high ticket quality with user stories in Jira.
Key Words: Bug testing, requirements engineering, Jira, Confluence, Scrum implementation, product roadmap, user stories, agile coaching, product specification, Google Analytics, stakeholder management, continuous delivery, React, PHP, service process design
Project: Research project on an IT start-up's new business development and internationalization strategy
Contribution: The result was a well-defined internationalization strategy, developed through a comprehensive market analysis and extensive UX Research.
Key Words: Market analysis, Voice-Bot prototyping, UX Research, 50+ customer interviews, expert interviews on IT start-up internationalization, recommendations for action, Strategic Design, Scrum, Trello
Product: B2B service marketplace mobile application with Flutter front-end, and back-end on Google Cloud Platform with FastAPI, Kubernetes, Docker, and a GitLab CI/CD pipeline
Contribution: The role involved leading the development team from inception to the first launch, conducting UX Research interviews, managing partnerships with pilot customers, and moderating all Scrum events.
Key Words: Flutter, Jira, Confluence, Scrum, product roadmap, requirements engineering FastAPI, Docker, GitLab CI/CD, Kubernetes, UX Research, pilot customer acquisition, 40+ customer interviews, stakeholder management, business model evaluation, market research, user-centric front-end development
Projects: Multiple B2B product incubation projects
Contribution: The starting point was always thorough UX Research with customer interviews. Subsequently, these insights were transferred into concepts, prototypes, and MVPs for new products and services. The role also included the moderation of ideation workshops and customer presentations.
Key Words: UX Research, 200+ customer interviews, product incubation, prototype development, translating requirements engineering, market analysis, ideation workshops, new business development, agile frameworks, Kanban, business model development, innovation consulting, customer communication, Jira, Scrum
Project: Developing an MVP for a digital knowledge-sharing solution for maintenance teams in logistics centers.
Contribution: The result was a Figma prototype and detailed business plan based on a customer needs analysis and comprehensive UX Research.
Key Words: UX Research, 20+ customer interviews, concept ideation, value proposition canvas, prototyping with Figma, user-centric, Agile development
Several roles, mostly as Mechatronics technician