Joann Jeong

Senior Strategic Initiatives Manager

Joann Jeong
Berlin, Deutschland

Erfahrungen

Okt. 2021 - Nov. 2022
1 Jahr 2 Monaten
Berlin, Deutschland

Co-founder & CEO

Jetty

Jetty is a Candidate Experience solution for HR Teams to offer candidates an inclusive and transparent hiring portal

  • Raised 100k EUR in angel investments for product development and for building team
  • Led Sales, Customer Support, Operations, Marketing, Operations, Fundraising for the company and product
  • Led product discovery and product development of the MVP with our pilot customer (Berlin FinTech with 200+ FTEs)
  • Responsible for all external stakeholder engagements (customers, partnerships, advisors, investors)
Apr. 2021 - Sept. 2021
6 Monaten
Berlin, Deutschland

Strategy & Product Ops, employee #1

Denario

Denario is a B2B payments solution for SMBs in Europe; 1.4m EUR pre-seed funding

  • Owned all user research, user testing, and onboarding of beta users
  • Led sales pipeline for initial product launch - mainly driven by cold outreach, door-to-door sales, and content marketing
  • Responsible for ongoing product discovery and agile product development with 7 Engineers and 1 Designer
Nov. 2019 - Apr. 2021
1 Jahr 6 Monaten
Berlin, Deutschland

Business Operations, Interim Product Manager

N26

N26 is a European neo-bank operating across 24 markets; Series E FinTech at $9bn valuation

  • Owned Customer Onboarding (Sign-up and KYC) segment and OKRs: KYC conversion, MAU growth, CAC reduction
  • Responsible for 2-reportees include development plans, project planning, scope reviews
  • Led org-level initiatives and product launches with key stakeholders incl. C-Level, Product, Compliance, Legal, Growth, Customer Operations, External Partners - Projects incl. International Expansion, BaFin compliance requirements, new internal tools onboarding, US market growth
  • Led Sign-up and KYC project management for international expansion into France— incl. working with French regulators, RFP for new KYC partner, business case & budget planning, and operational launch readiness
  • Vendor Management – Key counterpart for N26's identity verification partners (€10m+ in annual contract value); leading monthly forecasting, contract negotiations; collaboration on regulatory changes, joint feature launches, and RFQ's for new partnerships (led 2 RFPs and 2 RFI's)
  • Interim Product Manager — Supported team of 12 (10 Engineers, 1 Designer, 1 User Researcher); led product discovery and roadmap delivery for Sign-up and Know-Your-Customer (KYC) initiatives
März 2018 - Sept. 2019
1 Jahr 7 Monaten
New York, Vereinigte Staaten

Associate Management Consultant

goetzpartners

Independent management consulting firm with 14 offices in 11 countries; a Bain & Company spin-off

FMCG – Beauty & Cosmetics (>$10bn revenue) | Organizational Redesign Re-design of E2E engineering organization to optimize product commercialization from R&D to production

  • Engagement with Steering Committee consisting of Global Strategy and Supply Chain executives to define value proposition, new target operating model including process landscape, and business case implications
  • Design of new matrix organization model (350+ FTE across 10+ manufacturing plants, 20+ engineering functions)

European Hi-Tech Industrials | Commercial Due Diligence Due Diligence for hi-tech visual inspection company including strategic options

  • Assessment of product/technology portfolio, market & industry dynamics, end-applications, and end-customers to define growth strategies and potential acquisition targets for the company

Zusammenfassung

NYC native, rerooted in Berlin. Helping humans help other humans

Sprachen

Englisch
Muttersprache
Koreanisch
Fortgeschritten

Ausbildung

Aug. 2015 - Dez. 2015

Singapore Management University

Semester Study Abroad · Singapur

Juni 2014 - Aug. 2014

London School of Economics and Political Science

Summer School · London, Vereinigtes Königreich

Northeastern University, D’Amore-McKim School of Business

Bachelor of Science · Business Administration · Boston, Vereinigte Staaten · GPA: 3.5

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