Senior Manager IT Governance (Risk Assurance Service)
PricewaterhouseCoopers (PwC)
Worked with customers' stakeholders to understand needs and provide services in evaluation of processes and advising on their improvements
Developed and performed programmes to address risks (e.g. in development and implementation of IT related business processes), evaluated regulatory and business requirements and standards
Performed planning, administration, monitoring, controlling and reporting of complex, cross-functional, international projects in IT audit
Assessed design and operating effectiveness of processes and internal control systems in different areas (e.g. IT)
Ensured compliance with established internal procedures by examining reports, processes, controls and documentation
Determined effectiveness of current structures, identified gaps in processes, procedures and systems through in-depth assessment, suggested methods for improvement
Prepared project papers by thoroughly documenting tests and results
Produced and reviewed analysis and reports for submission to customers' stakeholders and advised customers on recommendations and potential improvements
Assured quality and timeliness of deliverables
Conducted exit interviews of audit projects with customers' stakeholders, resolved conflicts and negotiated mutually beneficial agreements
Supervised and developed associates, led projects teams
Ensured efficiency by monitoring teams' activities
Managed "IT and process solutions" section (business responsibility)
Achievements:
Cross-border and cross-cultural life and work: relocation to Austria in 2016 (internship), fast integration into the team, localization at PwC Austria in 2019
Building a strong and trusted relationship to clients by supporting them on improvement of existing process framework
Doubling of revenue and increase of profit margins by 50% in the business area under responsibility in the last 2 years
Development and enforcement of internal policies, guidelines and documentation standards
Coaching-on-the job and training of PwC associates in PwC-internal trainings in evaluation methodology, project management and SAP