Jack Hsu - Freelance Product Designer

Q: Where is Jack based?

Jack is based in Vienna, Austria .

Q: What languages does Jack speak?

Jack speaks the following languages: English (Native), Chinese (Native), German (Elementary) .

Q: How many years of experience does Jack have?

Jack has at least 17 years of experience. During this time, Jack has worked in at least 1 role and for 4 different companies . The average length of individual experience is 4 years and 3 months . Note that Jack may not have shared all experience and actually has more experience.

Q: What is Jack's latest experience?

Jack's most recent position is Freelance Product Designer at Evidation .

Q: What companies has Jack worked for in recent years?

In recent years, Jack has worked for Evidation , World Health Organisation , and Cochlear .

Q: Which industries is Jack most experienced in?

Jack is most experienced in industries like Healthcare , Government and Public Administration , and Information Technology (IT) . Jack also has some experience in Banking and Finance and Telecommunication .

Q: Which business areas is Jack most experienced in?

Jack is most experienced in business areas like Product Development , Business Intelligence , and Information Technology (IT) . Jack also has some experience in Research and Development (R&D) .

Q: Which industries has Jack worked in recently?

Jack has recently worked in industries like Healthcare , Government and Public Administration , and Information Technology (IT) .

Q: Which business areas has Jack worked in recently?

Jack has recently worked in business areas like Product Development and Business Intelligence .

Recommended expert

Vienna, Austria

Experience

Jan 2022 - Dec 2022

1 year

Freelance Product Designer

Evidation

Reimagined Evidation 2.0, a health data platform that rewards users for sharing data, facilitating scientific research and providing insights for studies.

Jan 2020 - Present

6 years 2 months

Freelance Product Designer

World Health Organisation

Designed and launched multiple web applications, including UHCC Service Package Delivery & Implementation (SPDI) Platform, and CMS for Universal Health Care Compendium.
Led the design of IMPACT Clinical Decision Support Tool. This clinical decision support system provided clinicians with evidence-based recommendations at the point of care.
Led the design of critical data dashboards for COVID-19 SPRP and Measles, providing essential information to global health professionals.
Developed tools such as the Core Clinical Care Readiness (C3R) Tool, Partners Platform and the Country office readiness checklist to improve readiness of health services.

Jan 2016 - Dec 2016

1 year

Myanmar

Freelance Product Designer

World Bank; Telenor; Wave Money

Researched and designed the user experience for Wave Money's Android apps, helping the platform reach 3.9 million active users and launched the first mobile money initiative in Myanmar.

Jan 2009 - Dec 2024

16 years

Freelance Product Designer

Cochlear

Designed the award-winning Nucleus Smart App. A mobile digital assistant for cochlear implant recipients, letting users control their hearing, check processor health, and track their hearing fitness. This project received the Good Design Award (Best in Class 2018, Product Medical and Scientific) and a Red Dot Design Award.
Designed the Remote Hearing Health Check that lets Nucleus 7 cochlear implant users complete at-home hearing tests for their clinician. Recognised with the Good Design Award (Best in Class 2019, Digital Apps and Software).
Led the design of the Nucleus SmartNav App, providing surgeons with live, intraoperative insights into cochlear implant electrode insertion and placement. Earned a Good Design Award (Gold Winner 2022, Product Medical and Scientific).
Worked on a suite of remote assistants for the Cochlear Nucleus series (CR230, CR220, CR210, CR110, CR120), significantly improving the hearing journey for patients and clinicians worldwide.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Healthcare (17 years), Government and Administration (7 years), Information Technology (1 year), Banking and Finance (1 year), and Telecommunication (1 year).

Healthcare

Government and Administration

Information Technology

Banking and Finance

Telecommunication

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Product Development (17 years), Business Intelligence (6 years), Information Technology (1 year), and Research and Development (1 year).

Product Development

Business Intelligence

Information Technology

Research and Development

Summary

I'm a Product Designer with a passion for creating end-to-end digital solutions that are both functional and beautifully crafted. I deliver great user experiences by applying user-centred design methodologies for a global audience, across different industries, from large multinational companies to innovative startups.

I have deep experience in the Healthcare and Medical sectors. I have also worked across the Environment, Social Impact, Finance, Enterprise Systems, and Education sectors.

Utilising my (15+ years) product design and (broad) cross-sector experience, much of my work often revolves around helping teams turn product ideas into 1.0 and strategies into 2.0.

I have worked on award-winning teams recognised by the Red Dot Design Award and Good Design Australia.

Skills

User Experience
User Research
User Flow
Information Architecture
Wireframes
Prototyping
User Testing
Interaction Design
Visual Design
Designing Digital Products
0 To 1.0
1.0 To 2.0
Building Design Systems
Mobile Apps (Ios And Android)
Enterprise Software
Responsive Web Design
Pen & Paper
Figma
Adobe Illustrator
Photoshop
After Effects
Miro

Languages

English

Native

Chinese

Native

German

Elementary

Profile

Created

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jack based?

Jack is based in Vienna, Austria.

What languages does Jack speak?

Jack speaks the following languages: English (Native), Chinese (Native), German (Elementary).

How many years of experience does Jack have?

Jack has at least 17 years of experience. During this time, Jack has worked in at least 1 role and for 4 different companies. The average length of individual experience is 4 years and 3 months. Note that Jack may not have shared all experience and actually has more experience.

What roles would Jack be best suited for?

Based on recent experience, Jack would be well-suited for roles such as: Freelance Product Designer.

What is Jack's latest experience?

Jack's most recent position is Freelance Product Designer at Evidation.

What companies has Jack worked for in recent years?

In recent years, Jack has worked for Evidation, World Health Organisation, and Cochlear.

Which industries is Jack most experienced in?

Jack is most experienced in industries like Healthcare, Government and Public Administration, and Information Technology (IT). Jack also has some experience in Banking and Finance and Telecommunication.

Which business areas is Jack most experienced in?

Jack is most experienced in business areas like Product Development, Business Intelligence, and Information Technology (IT). Jack also has some experience in Research and Development (R&D).

Which industries has Jack worked in recently?

Jack has recently worked in industries like Healthcare, Government and Public Administration, and Information Technology (IT).

Which business areas has Jack worked in recently?

Jack has recently worked in business areas like Product Development and Business Intelligence.

What is the availability of Jack?

Jack will be available from March 2026.

What is the rate of Jack?

Jack's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.